Classic Homecare LLC

Pros

• The owner and staff consistently show kindness, care, and professionalism.
• Terry and her staff are absolutely lovely to work with and deliver care with passion.
• Always Classic Care goes above and beyond to ensure comfort and safety, providing an exceptional caregiving experience.
• Clients highly recommend Always Classic Care for compassionate, reliable in-home care.
• The nurses and customer service team are among the best.
• The caregivers provide excellent care for loved ones, with Terry widely regarded as outstanding.
• The service is wonderful, professional, and places families' needs first.
• Always Classic Care offers long-term, flexible care that adapts to changing needs and supports families through difficult times.
• The agency provides Spanish-speaking caregivers and is described as responsible and trustworthy.
• Terry Adler is described as a wonderful, caring person who can be trusted with the care of a parent.
• A caregiver stayed with a grandmother until her passing, treating her like family.

Cons

• The company is awful and among the worst in Miami; it should be avoided.
• It reportedly does not employ licensed nurses and operates as a registry, with the owner not supervising the caregivers.
• The staff are described as unprofessional and lacking basic compassion and empathy toward patients and families.
• The company allegedly sends random caregivers without informing the family, and many caregivers do not speak English.
• The owner and some staff are described as rude and disrespectful.
• Billing is unreliable, with claims that it cannot be handled properly and should be checked.
• There are serious safety concerns, such as caregivers sleeping on a patient's balcony and not waking the patient.

Review

Always Classic Care draws a wide spectrum of opinions, but the thread running through the many reflections is a strong sense of gratitude from families who felt supported, cared for, and personally attended to. A number of reviewers praise the business for kindness, professionalism, and a genuine commitment to quality service. They describe the owner and the staff as consistently warm, attentive, and compassionate, with care that makes a real difference in difficult moments. For some families, the impression is that the team goes above and beyond to ensure comfort and safety, and that the caregiving experience is marked by dedication and personal concern for each patient.

Several accounts center on the personal strength and accessibility of the leadership and staff. Terry Adler is repeatedly highlighted as a central, caring figure whose presence and responsiveness give families confidence. Phrases like "Terry is the best," "Terry and her staff are absolutely lovely to work with," and "Terry Adler is a wonderful, caring person" appear among the most positive testimonials. Reviewers also call out specific team members and roles - Octavia, the office manager, is praised as "the best, very polite and patient," while Martha and Mark are named as particularly helpful and compassionate in guiding families through caregiving transitions and crises. The sense is that a genuine, personal touch is part of the company's fabric.

Long-form experiences emphasize the impact of consistent, in-home care across extended periods. One family notes that caregivers provided 24-hour support during a loved one's final illness, with staff staying through the night and even coordinating hospice-like support in hospital settings, including facilitating FaceTime with family during Covid restrictions. Another reviewer describes a five-year caregiving journey, initially with limited hours but eventually expanding to more intensive care as needs evolved, with a clear impression of a team that treated their mother with dignity and warmth. In several stories, the company's ability to find caregivers who "treated my loved one with dignity and kindness" and who could be trusted to manage 24-hour care is a major factor in the overall positive impression.

Beyond the emotional connection, many reviews highlight practical strengths: responsiveness to last-minute needs, clear communication with families, and a staff that appears genuinely passionate about caregiving. The testimonials emphasize a caregiving approach that balances professional standards with heartfelt attention, and that caregivers coming to homes often convey warmth and a positive attitude that families come to rely on during stressful times. Several families also note the ability to accommodate Spanish-speaking clients, which is described as an incredible asset in some communities. The recurring theme in these messages is that quality care is delivered with both competence and personal integrity.

Yet the collection of reviews also carries sharp warnings and critical observations from a minority of clients. One reviewer lauds the company in almost every respect but then another entry shelves same-day concerns about licensing and credentialing, claiming that nurses are not properly licensed and that what is provided is a registry rather than fully licensed staff. Others recount troubling experiences that raise questions about safety and supervision, including a claim that a nurse slept on a balcony while a patient lay nearby and that the caregiver's English was not sufficiently understandable, raising concerns for safety and communication. Billing issues are also cited by at least one reviewer, who warned that billing practices were problematic. These voices urge caution and thorough verification before committing to long-term arrangements.

There are also pointed, negative statements that color the overall impression for some readers. A handful of reviews describe rude or unprofessional attitudes, with remarks labeling Terry Adler as "RUDE" or characterizing the company as "terrible" and the owner as difficult to work with. A particularly emphatic warning uses chained capital letters to urge potential clients to avoid leaving loved ones with the company. Taken together, these accounts paint a more complicated picture: while many families feel profoundly cared for, others report experiences that raise serious concerns about professionalism, communication, and safety.

In the end, the narrative around Always Classic Care is one of strong advocacy tempered by caution. For many families, the service represented a lifeline during times of crisis, with caregivers who offered compassionate, attentive, and sometimes 24/7 support, and with leadership that families felt accessible and engaged. For others, concerns about licensing, English proficiency, staff consistency, and billing highlight areas where scrutiny and due diligence are essential. If you are considering Always Classic Care, the stories suggest weighing the highly personal, empathetic care that many families describe against the serious cautions raised by others, and taking steps to verify credentials, clarify expectations, and establish clear channels of communication from the outset. The bottom line for many readers is that the experience can be deeply meaningful and positive, but it is equally important to approach with careful due diligence and a clear plan for oversight and safety.

Pharmacies

• Walgreens (0.1 miles)
• CVS Pharmacy (0.4 miles)
• Walgreens (1.5 miles)
• Winn-Dixie (1.5 miles)
• Winn-Dixie (2.2 miles)
• Winn-Dixie (2.4 miles)
• Walgreens (2.7 miles)

Restaurants

• Chipotle Mexican Grill (1.4 miles)
• Houston's (1.5 miles)
• Mo's Bagels & Deli (1.6 miles)
• Serafina Miami (2 miles)
• Subway (4.9 miles)
• Jackson Soul Food II (5.3 miles)
• Tarks Of Dania Beach (6.5 miles)

Theaters

• AMC Aventura 24 (1.9 miles)

Cafes

• Rosetta Bakery (2 miles)
• Starbucks (3 miles)
• Starbucks (7.2 miles)
• Starbucks (7.8 miles)
• Starbucks (8.2 miles)
• Starbucks (9.1 miles)

Parks

• Founders Park (2 miles)
• Scott Park (3.7 miles)
• Poinciana Park (4 miles)
• Haulover Beach Park (4.1 miles)
• South City Beach Park (4.2 miles)
• Harry Berry Park (5.3 miles)
• North Shore Open Space Park (6.3 miles)

Hospitals

• Joe DiMaggio Children's Hospital (5.2 miles)
• Memorial Hospital Pembroke (7.5 miles)
• Mount Sinai Medical Center (9.3 miles)

Transportation

• North Perry Airport of Broward County (5.8 miles)
• Concourse G (8.8 miles)
• TSA Security Checkpoint (8.8 miles)
• Tri-Rail Metrorail Transfer (8.8 miles)
• Spirit Airlines (8.8 miles)
• Terminal 4 (8.8 miles)
• Concourse F (8.9 miles)

Physicians

• Comprehensive Health & Wellness Center, P.A. (6.1 miles)
• Stark Vision Hollywood Oakwood Plaza (6.5 miles)