1511 North West 168Th Terr, Miami Gardens, FL 33169
For more information about senior living options: (844) 490-3973
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The staff are knowledgeable and caring. The front office is helpful and caring. Dr. Kirwan is an angel and the best pediatrician for their children. Dr. Kirwan listens to every concern and takes time with parents. The center is wonderful and serves the community. Mrs. Santana and Mrs. Dukes are understanding and supportive. The dental team, especially Dr. K, is excellent and makes patients feel heard. The doctors and nurses are outstanding and the overall team is friendly.
They claim the center does not keep promises and misleads by promising scholarships to children aging out of foster care. They say some receptionists are unfriendly and lack proper phone etiquette, leading to scheduling issues. They allege the main dentist is overbooked, rude, and offers little constructive feedback, often shaming patients. They report the clinic misrepresents insurance coverage and schedules appointments 6?8 months out, only to reschedule at the last minute. They describe poor intake processing and little consideration for the less fortunate. They criticize leadership as terrible, micromanaging, intimidating, and unprofessional. They say mental health services are ineffective, with therapists not knowing what they're doing and psychiatrists uncaring. They claim case management is unreliable and not usable as a reliable source by judges and DCF. They describe staff as unfair and corrupt, violating company policy and covering for one another. They note a bad smell in the facility.The collection of experiences from this organization presents a deeply mixed picture of a community health and social services center that tries to be a one-stop resource for families, children, and foster youth, but often falls short in administration, consistency, and follow-through. Several reviewers describe a place with real heart and dedicated clinicians who care about the people they serve, even as others recount a troubling pattern of miscommunication, overbooking, and uneven service quality. The center is described as both a beacon of support and a source of frustration, depending on who you are and what you need at a given moment.
On the positive side, multiple voices highlight exceptionally compassionate and attentive clinicians, particularly Dr. Kirwan. Pediatric care from Dr. Kirwan is repeatedly described as patient-centered: she listens, doesn't rush, and takes time to talk with parents to make sure they're heard and supported. Reviewers who have connected with Dr. Kirwan emphasize trust, thoroughness, and a sense that their child's well-being is genuinely prioritized. The dental side also earns praise in several notes, with a specific mention of a dentist referred to as Dr. K who is described as listening carefully, explaining options transparently, and making patients feel heard and cared for. There are even affectionate endorsements of staff such as Mrs. Santana and Mrs. Dukes, as well as a sentiment that the center functions as a true community resource when it works well. In some cases, the front desk staff are described as helpful, caring, and capable, and there is a sense that when the system is functioning smoothly, the place can be a supportive, welcoming space.
However, these positive experiences sit alongside a substantial chorus of criticisms about how the center operates on a day-to-day basis. A common thread centers on miscommunication and inconsistent scheduling. Reviewers recount continual overbooking, last-minute rescheduling, and appointments that are not carried through as promised. They report being told one thing by one part of the organization and something different by another, or being asked to fill out paperwork and wait long periods only to be told that the plans have shifted. The effect is not only inconvenient but emotionally frustrating, especially for families juggling school, work, and caregiving responsibilities. One persistent complaint is that the main dentist overbooks, and some patients feel they are not given realistic expectations about what can be accomplished in a single visit.
Communication problems extend beyond scheduling. Several notes describe unprofessional behavior, with staff members talking about colleagues in front of clients and a general sense of disorganization within the office. The front office, in particular, is cited as needing improvement, with reports of rude attitudes or a lack of phone etiquette when callers do happen to be answered. There are also concerns about internal tensions: disagreements between reception staff and dentists, and a perception that management does not trust staff to make independent, appropriate decisions. These dynamics contribute to an impression that leadership and internal communications are not aligned with delivering reliable, respectful service to families in need.
Mental health services, in particular, attract strong disapproval from many reviewers. Therapists are described as not knowing what they're doing, and psychiatrists are accused of indifference. Case management is labeled as needing major improvement, with some reviewers explicitly questioning whether judges and the Department of Children and Families can rely on the center as a trustworthy source. The sentiment across these critiques is that the mental health component of the center is not meeting the community's needs, leaving families feeling underserved and uncertain about the system's capacity to support ongoing care.
Another notable and troubling theme concerns promises and access for vulnerable populations, especially foster youth aging out of care. The initial concern about scholarships promised to these youths is echoed by other reviewers who feel misled - promises that scholarships would be available do not seem to translate into concrete, accessible resources for the children who need them. This sense of dashed expectations around critical supports adds to a perception that the center's messaging does not always align with its actual services or follow-through. The impact of such gaps is felt most acutely by families who are already navigating complex systems, with the fear that crucial opportunities will slip away if promises are not kept.
Yet the reviews also reveal a resilient undercurrent of appreciation for what the center attempts to offer. Some reviewers speak to the center's potential as a "one stop" resource for families - where mental health, dental care, primary care, and even reunification or courtroom-related support can be accessed in one place, sometimes with flexible options like waivers or payment plans. The sense that the organization is deeply embedded in the community, with staff who genuinely care and who advocate for families, is a powerful counterbalance to the negatives. Phrases like "hidden gem," "God bless them," and "they are there for the community" recur, signaling that many patrons still believe in the mission and the value of the people who work there, even when systems fail to meet expectations.
Taken together, the overall picture is of a center with real strengths and real flaws. The consistently praised clinicians and the sense of genuine care show that, beneath the administrative challenges, there are individuals who are deeply committed to helping families. At the same time, the recurring criticisms of scheduling, communication, intake processing, insurance practices, and the reliability of case management and mental health services point to systemic issues that undermine trust and effectiveness. For prospective clients, the takeaway is nuanced: you may encounter compassionate, capable care from certain clinicians and staff, but you may also face frustrating delays, miscommunications, and uneven service delivery. Engaging with the center might require more proactive advocacy, careful navigation of scheduling and insurance details, and a willingness to seek out the particular staff members who have earned a reputation for effectiveness and empathy.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Miami International (10 miles away) Fort Lauderdale-Hollywood International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Center for Family and Child Enrichment in Miami Gardens, FL offers a comfortable and supportive assisted living community for individuals in need of daily assistance. This fully furnished facility provides a variety of amenities to enhance the residents' quality of life.
Residents can enjoy delicious meals in the dining room, which accommodates special dietary restrictions. Housekeeping services ensure that the living spaces are always clean and tidy. The outdoor space allows for fresh air and relaxation, while Wi-Fi/high-speed internet keeps residents connected to their loved ones.
The care services provided by the Center for Family and Child Enrichment aim to meet each resident's individual needs. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that residents receive proper medical attention. Special care is taken for individuals with diabetes through diet management. Medications are carefully managed to ensure safety and adherence.
Transportation arrangements are available both for medical purposes and doctor's appointments, providing convenience and peace of mind for residents. Scheduled daily activities keep residents engaged socially and mentally.
Located near two parks, six pharmacies, four restaurants, and with transportation options nearby, this assisted living community offers easy access to essential services and amenities outside its premises.
Overall, the Center for Family and Child Enrichment provides a welcoming environment where residents can receive personalized care while enjoying various amenities designed to support their well-being.
Center For Family And Child Enrichment is located at 1511 North West 168Th Terr, Miami Gardens, FL 33169 in Miami-Dade County, Florida
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