Rosecastle of Citrus

Pros

• The staff at Rosecastle of Citrus are consistently described as caring, friendly, and professional, making residents feel welcomed and valued.
• Residents enjoy a variety of engaging activities and events that keep them active and socially involved within the community.
• The facility is praised for its clean, inviting environment with beautiful grounds that enhance the overall living experience.
• Family members express gratitude for the compassionate care provided to their loved ones, noting how the staff treats residents like family.
• Many reviews highlight successful connections between residents and staff, fostering a sense of belonging and home-like comfort in the facility.

Cons

• The staff did not provide adequate assistance with bathing for an 87-year-old resident, leading to frustration and concerns about falls.
• There were complaints about cold meals being served in the dining room and long wait times for service due to short staffing.
• The activities director's indefinite leave resulted in mostly canceled activities for residents, leaving them with limited options for engagement.
• The executive director failed to return a call regarding important issues raised by a concerned family member, leading to further dissatisfaction.
• A resident reported difficulties getting help with showering and expressed concerns about the slippery and unsafe condition of the shower base.
• A staff member suggested that a family member purchase their own safety equipment from Walmart instead of addressing the safety concern directly.
• Family members expressed disbelief regarding the positive ratings when their loved ones were receiving inadequate care, including not being fed properly.

Review

Rosecastle of Citrus in Lecanto, Florida has garnered a largely positive reputation as a senior care facility, with many reviews highlighting the warm and inviting atmosphere created by the staff. Visitors and family members frequently express their appreciation for the professionalism, friendliness, and attentiveness demonstrated by the staff, who treat residents not just as clients but as family. Many point out how important this personal touch is when selecting a place for their loved ones. The facility appears to be well-maintained, clean, and free from unpleasant odors—a crucial factor when considering living arrangements for seniors.

One of the standout features of Rosecastle of Citrus is its beautiful grounds that include gardens and walking pathways. Residents have the opportunity to engage with nature and enjoy outdoor activities such as photography with the various animals that frequent the area. This multi-generational approach to caregiving fosters an environment where memory care residents are treated equally alongside others, allowing them freedom of movement within supervision. The single-level layout of the facility also reduces concerns about mobility or power failures, which adds to parents' peace of mind.

The variety of activities offered at Rosecastle is another highlight noted by several reviewers. Family members commented on how their loved ones are continually engaged through numerous organized events including cookouts, outings to local car shows, and various festive celebrations throughout the year. This active involvement helps maintain residents’ skills and enhances their quality of life. The encouraging feedback regarding these social programs reflects both the facility's commitment to resident wellbeing and its success at fostering a strong community spirit among both staff and residents.

However, amidst these glowing reviews lies a contrasting narrative from some current residents' families who have raised concerns about inadequate staffing levels leading to unsatisfactory service delivery. Instances have been reported where residents faced difficulties receiving assistance with basic needs like bathing and meals—issues that are particularly troubling given that this level of care is fundamental in any senior living situation. Families express discontent over long wait times for meal services or delayed responses when requesting help from staff members.

Critically alarming feedback includes reports where communication breakdowns between management and concerned family members have led to unresolved issues regarding resident care. These complaints underline a disconnect in what seems an otherwise supportive atmosphere; some families assert that urgent requests for assistance went unanswered or were dismissed entirely by responsive staff members during difficult situations such as bathing or showering needs—raising questions about oversight within management practices.

In summary, while many experiences shared by families commend Rosecastle of Citrus for its lovely setting and dedicated personnel committed to creating a home-like environment, there remains an urgent need for improvement in operational aspects concerning adequate staffing levels and responsiveness from administration. Striking a balance between maintaining high-quality care while managing costs could be vital moving forward if Rosecastle aims to uphold its stellar reputation while addressing valid critiques presented by current residents’ families.

Located in Lecanto, Florida, this neighborhood offers a variety of medical services including family care, allergy and asthma treatment, pediatric care, oncology, and dermatology. There are several pharmacies nearby for convenient access to medications. The area also features hospitals and healthcare facilities within a short distance. Residents can enjoy dining options at various restaurants serving a range of cuisines. For leisure or relaxation, there are parks and places of worship within the vicinity. Additionally, seniors can socialize at local cafes for a cup of coffee or pastry. This neighborhood provides a peaceful and convenient location for senior living with easy access to essential services and amenities.

Physicians

• Allen Ridge Family Care Center (0.2 miles)
• Advanced Allergy, Asthma & Immunology (0.2 miles)
• Nature Coast Pediatrics (0.2 miles)
• Robert Boissoneault Oncology Institute (0.2 miles)
• Suncoast Dermatology And Skin Surgery Center (0.3 miles)
• Citrus Surgery Center (0.3 miles)
• Cypress Healing Art Center (1.8 miles)

Pharmacies

• Brashear's Pharmacy (0.3 miles)
• Walmart Pharmacy (1.6 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.3 miles)
• Winn-Dixie (3.4 miles)
• Drug Dealer's (3.7 miles)

Hospitals

• Lecanto Surgery Center (1 miles)
• Pet Services of Florida (3.2 miles)
• Bayfront Health Seven Rivers - Wound Care Center (5.9 miles)
• Laboratory Corporation of America (6.1 miles)

Restaurants

• McDonald's (1.7 miles)
• Wendy's (1.7 miles)
• World Fusion (1.9 miles)
• Skyview Clubhouse (2.7 miles)
• Taverna Manos (2.8 miles)
• Burger King (3.3 miles)
• New China Chinese Restaurant (3.5 miles)

Parks

• Rockwood Park (2.5 miles)
• Fire Station Park (6.8 miles)
• Hunter Springs Park (6.8 miles)

Places of Worship

• First Church of God (3.2 miles)
• Iglesia Pan De Vida (3.6 miles)
• St Timothy Lutheran Church (5.9 miles)
• First Presbyterian Church (6 miles)
• Calvary Church (6 miles)
• Tree of Life Lutheran Church (6.2 miles)
• Homosassa Springs Church of Christ (6.4 miles)

Cafes

• Cattle Dog Coffee Roasters (3.4 miles)
• New England Pastry & Cafe (3.8 miles)
• Cattle Dog Coffee Roasters (6.9 miles)