Four Seasons at Orlando in Kissimmee, FL

Pros

• The staff were friendly and approachable.
• Guests were upgraded to a room that was amazing.
• Fireworks from the parks were visible from the room.
• The staff went above and beyond to accommodate guests' needs.
• The service from check-in to checkout was phenomenal.
• The staff were amazing with children.
• Character brunch and dinners were exceptional.
• The lazy river, kids club, and turndown service were outstanding.
• The resort offers top-notch service, luxurious ambiance, a relaxing spa, and exceptional dining.
• Every detail is meticulously crafted to ensure an unforgettable experience.
• The rooms are beautifully designed with comfortable beds and thoughtful layouts.
• The Goofy breakfast provides a magical experience for kids.

Cons

• A reviewer warns readers not to stay at Four Seasons Orlando, calling it a money grab and theft dressed up as policy.
• Another guest laments that the hotel charged them $2,080 and later $734 without notice, calling it theft.
• A guest describes the security as rude and notes discriminatory treatment when taking photos and checking IDs.
• The breakfast seating policy with a 20% party surcharge is described as very unpleasant.
• One reviewer complains that the restaurant's scheduling led to a 1.5-hour wait for their party.
• A guest criticizes the room service food quality as unacceptable for a $4,000-a-night room, with an overcooked egg.
• A reviewer states they were denied entry at the gates despite having reservations, calling the security restrictions excessive and tone-deaf.

Review

Four Seasons Orlando in Kissimmee is best suited for families with children and couples who want a high-end, Disney-adjacent retreat where service, attention to detail, and a rich amenity set define the stay. Guests who pursue a resort experience where every corner feels calibrated for comfort - spacious rooms, a lazy river, a top-tier spa, and multiple acclaimed dining options - will find this property rewarding. The venue shines for park days, with easy access to Disney via shuttle and the possibility to watch fireworks from the rooftop. This is not a budget pick; it represents a deliberate luxury investment for memorable getaways.

Alternatives make more sense for travelers who crave quiet, predictable pricing, or a more adult-focused, less kid-centric vibe. Solo travelers, couples seeking a romantic but low-key stay, or those hoping for a truly dog-friendly environment may prefer other options. Several reviews flag billing practices and occasional service gaps, plus instances of security-friction or inconsistent dining experiences. For tighter budgets or those wary of variable costs, this property can feel like a stretch. In short, the premium is justified for families and couples chasing seamless luxury and Disney proximity; others may want to pursue more restrained luxury or different resort dynamics.

The positives drive the decision, because the service engine at this resort is consistently strong. Staff across the board tend to be warm, proactive, and genuinely attentive, with front desk teams, concierge, and bell staff cited as standout. Rooms are repeatedly described as spacious, pristine, and thoughtfully appointed, with practical touches that work for families - playful nods to kids, ample storage, and comfortable, well-made beds. The pool landscape - four distinct pools, a lazy river, and a well-run pool deck - delivers a stay-within-a-stay that keeps families returning. The spa, the variety of on-site dining (including high-end options like Capa and Ravello), and the ability to catch the Disney fireworks from the rooftop bar heighten the luxury payoff. Still, the chorus of praise is tempered by reports of opaque charges, occasional dining inconsistencies, and scheduling hiccups that remind guests this is a large-scale operation.

For families planning Disney park benders, the value is strongest. The property functions as a self-contained luxur y ecosystem: robust kids' programming is complemented by easy stroller coordination, reliable poolside service, and a food-and-drink portfolio that travels from hearty breakfast experiences with Goofy to elegant dinners. Couples celebrating milestones can savor spa rituals, intimate rooftop dining with park views, and moments designed to feel special. The shuttle service to the parks reduces driving headaches, and staff consistently elevates the guest experience from housekeeping to valet. The overall culture of care - seen in personalized gestures, thoughtful touches, and reliable hospitality - tends to eclipse typical luxury-hotel fatigue for many visitors.

That said, prudent guests will map out the friction points. Unexpected charges or surcharges tied to party size can alter budgets and expectations, so pre-arrival confirmations and careful bill reviews are essential. Dining experiences, while often excellent, can suffer from scheduling gaps or inconsistencies, and some guests report misalignment between dietary needs and on-site offerings. Security and access experiences, though not universal, have rubbed some visitors the wrong way, coloring the stay with caution rather than carefree ease. The sheer scale of the resort can translate into crowds and waits, which may diminish the sense of intimate luxury for those seeking a quieter retreat. Anticipating these edges and coordinating with staff ahead of time can preserve the intended level of luxury.

Bottom line: Four Seasons Orlando delivers a compelling, highly favorable option for families who want a Disney-forward luxury retreat with a suite of extraordinary amenities and service that can feel almost effortless. When the goal is a seamless blend of resort indulgence and kid-friendly convenience, the pros largely outweigh the cons - provided attention is paid to potential charges, dining expectations, and occasional service gaps. For those who want comparable caliber with more predictable pricing or a more adult-centric cadence, alternative Disney-area stays or other luxury properties may offer a closer alignment. In any case, the experience hinges on relentless attention to detail and staff who can translate hospitality into genuine magic, making this property a strong and defensible choice for a high-end Disney visit.

This area of Kissimmee, Florida offers a variety of amenities and services that cater to those looking for a convenient and comfortable lifestyle. With multiple Starbucks locations, restaurants such as McDonald's and Cracker Barrel, as well as pharmacies like Walgreens and CVS nearby, residents have easy access to daily necessities. Additionally, there are several medical centers and physicians in the vicinity, ensuring that healthcare needs are met. For recreation, residents can visit Spring Park or Celebration Lakeside Park for some outdoor leisure. The area also provides transportation options with bus stops for various Disney attractions within a few miles. Overall, this neighborhood offers a mix of convenience and entertainment options for seniors looking to settle in Kissimmee.

Cafes

• Starbucks (2.3 miles)
• Starbucks (3 miles)
• Creature Comforts (3.9 miles)
• Starbucks (4.1 miles)
• The Trolley Car Café (Starbucks) (4.8 miles)
• Starbucks (5.3 miles)
• Starbucks (5.3 miles)

Restaurants

• McDonald's (2.5 miles)
• Grande Lobby Sushi At Reunion Resort (2.5 miles)
• McDonald's (2.6 miles)
• Cracker Barrel (2.7 miles)
• McDonald's (2.9 miles)
• Chick-Fil-A (2.9 miles)
• Olive Garden (3 miles)

Physicians

• Dr Pfeiffer New Office (2.6 miles)
• Extreme Wellness (2.6 miles)
• Legends Family Medical Center (2.8 miles)
• Center For Living Well (6.1 miles)
• Jay Care Medical Center (6.4 miles)

Pharmacies

• Walgreens (2.6 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (4.5 miles)
• Walgreens (4.9 miles)

Transportation

• All-Star Music Bus Stop (3.3 miles)
• Animal Kingdom Bus Stop (3.6 miles)
• Hollywood Studios Bus Stop (5 miles)
• Pop Century Bus Stop (5.1 miles)
• Epcot Bus Stop (6.1 miles)
• Epcot Monorail Station (6.2 miles)
• Disney Springs Bus Stop (7 miles)

Parks

• Spring Park (3.3 miles)
• Celebration Lakeside Park (4.3 miles)
• Llamas (4.5 miles)
• North Village Park (5.4 miles)

Places of Worship

• Corpus Christi Catholic Church (3.7 miles)

Theaters

• Cinepolis Polk County IMAX (5.2 miles)
• AMC DINE-IN Disney Springs 24 (7 miles)