Serenity At Andora

8747 Andora Drive, Miramar, FL 33025

For more information about senior living options: (844) 490-3973

4.2 from 100 reviews
5 stars
77
4 stars
2
3 stars
0
2 stars
1
1 stars
20

Assisted Living

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    Overall Review of Serenity At Andora

    Pros

    • pro The location is amazing and everything is nearby - from the airport to supermarkets and malls.
    • pro The office staff are friendly and professional, with January going above and beyond to help.
    • pro Marcelino is the best.
    • pro Sonia provided excellent service and helped in under 24 hours.
    • pro January and Sonia were absolutely amazing throughout the rental process - attentive, kind, and quick to respond.
    • pro The staff is super friendly and professional, especially Sonia.
    • pro The complex is the most convenient place to live, with everything close by and good maintenance.
    • pro January made the move-in process easy and smooth.

    Cons

    • pro The apartments are outdated and overpriced.
    • pro The bathroom is painted entirely white with peeling paint and rust showing through.
    • pro Water pressure is terrible despite ample water supply.
    • pro The kitchen has little storage and a poor layout.
    • pro Valet trash service is inconsistent and the laundry area is often dirty.
    • pro The parking lots and streets are full of potholes; repairs were cheap and reopened quickly.
    • pro The pool area is not appealing.
    • pro Management is unsympathetic, issuing eviction notices after hardship (e.g., a 3-day notice to vacate following hospitalization).
    • pro Mold and mildew odors are pervasive; windows are old and hard to open, and the A/C unit freezes.
    • pro Laundry machines frequently break or are out of service, and cars have been towed even when registered.

    Review

    The collection of experiences people have had at Advenir at San Tropez paints a wide-ranging portrait. Some tenants moved out after their first year and left with a strong sense of relief, citing high costs and ongoing maintenance headaches, while others who remained into a second or third year praised the staff and the way certain issues were handled. A common thread is that what people experienced often depended on who was involved (do notations about specific staff members pop up repeatedly) and on how persistent they were in getting problems acknowledged and addressed. In a few cases, residents also describe tense interactions with management that felt adversarial or punitive, which has colored some people's overall impressions of the place.

    On the positive side, several reviews highlight the property's location as a major plus. Proximity to the airport, supermarkets, and shopping centers is repeatedly cited as a convenience that makes everyday life easier. The office team is frequently described as friendly, professional, and responsive. In particular, two staff members - January and Sonia - stand out as consistently helpful. Reviewers credit January with making the move-in process smooth, answering questions promptly, and going above and beyond to assist. Sonia is repeatedly praised for attentive service, quick responses, and practical help during the rental process and afterward. The sentiment is that, when the staff are engaged and proactive, residents feel well-supported and respected.

    Yet the other side of the coin is a long list of substantial complaints about the actual living conditions. Several reviewers describe the apartments as outdated relative to their photos or model units. Specific criticisms include a bathroom that has been painted entirely white to the point of looking monotonous, peeling paint over time, and corrosion showing up in fixtures. Water pressure is often described as weak despite ample water supply, and storage in the kitchen is limited, making organization and daily cooking more awkward. Laundry facilities and the common laundry area are sometimes dirty, and some residents point to ongoing maintenance problems that stretch the limits of temporary fixes rather than durable upgrades. Potholes in parking lots and streets are a recurring irritation, with some reviews noting that "repairs" were done hastily or with low-quality work that quickly re-emerged as problems.

    Rent and overall cost add another dimension to the dissatisfaction. A 2-bedroom, 1-bath unit can run into the high $2,000s per month before utilities, with additional charges for water, trash, and administrative fees. Several tenants feel that the price did not reflect the quality of the units or the amenities, especially when comparing the high rent against recurring maintenance issues or the visible wear and tear in the apartments. The financial strain is compounded for some by service disruptions or policy decisions that feel punitive, such as not showing flexibility in difficult times.

    There are also specific, highly personal episodes that left a lasting impression. One reviewer recounts a hospitalization that lasted three weeks and received a curt 3-day eviction notice the day after asking for a two-day extension to cover late rent (even including a late-fee reference). That perceived lack of compassion in a moment of genuine hardship is a potent negative memory for that tenant and colors their view of the management culture. Toward another end of the spectrum, some residents report ongoing towing of their vehicles - sometimes despite proper registration - adding financial and logistical stress to living at the property. Such experiences contribute to a perception that, for some renters, practical inconveniences are met with inflexibility or heavy-handed responses.

    Maintenance of appliances and shared facilities emerges as another focal point of concern. The building allegedly struggled with washers and dryers, sometimes offering only one washer and one dryer per entire building, with repeated repairs and, in some cases, months without fully functioning laundry facilities. There are updates and intermittent improvements: one anecdote notes a washer in a building that moved out of place during operation, prompting urgent attention from staff; others celebrate the eventual replacement of malfunctioning machines with brand-new units. In one long-running thread, residents detailed a cycle of fixes - then renewed problems - followed by periods of better service, suggesting an uneven history of reliability that can make daily routines stressful rather than seamless.

    Despite the frustrations, there are also voices of optimism that reflect a shift in how the property is managed over time. A portion of residents who initially voiced strong criticism acknowledge improvements as time passes. Reports mention among other positive developments improved maintenance responsiveness, more frequent communication, and a general sense that the property's grounds and amenities have begun to look better. Some reviewers explicitly credit the team for listening to concerns and delivering tangible upgrades - such as replacing old laundry machines or restoring common areas - creating a sense that the community can improve if tenants stay engaged and persistent.

    In the end, the overall impression is one of a property with a strong location and a capable front-office team, capable of delivering excellent service when the right staff members are involved and when maintenance issues are prioritized. However, the experience for many residents hinges on the day-to-day realities of the unit they occupy and the speed and fairness with which problems are addressed. For some tenants, chronic appliance issues, ongoing building wear, and the perception of inflexibility in tough situations overshadow the positives. For others, a combination of enthusiastic staff, ongoing repairs, and improvements has transformed what could have been a consistently negative experience into a more tolerable, and at times even pleasant, living situation. The range of voices suggests that prospective tenants should weigh both the concrete strengths and the persistent drawbacks, and approach the community with a clear sense of what matters most to them in a home.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Fort Lauderdale-Hollywood International (9 miles away) Fort Lauderdale-Hollywood International (9 miles away)
    • Miami International (13 miles away) Miami International (13 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Serenity At Andora in Miramar, FL is a beautifully furnished assisted living community that offers a wide range of amenities and care services for its residents. The dining room provides delicious meals that cater to special dietary restrictions, ensuring that each resident's nutritional needs are met. The community also offers housekeeping services, taking care of the cleaning and maintenance of each resident's living space.

    Residents can enjoy the outdoor space, which includes a garden where they can relax and enjoy nature. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with their loved ones and engage in online activities.

    The care services provided at Serenity At Andora include assistance with activities of daily living such as bathing, dressing, and transfers. The staff coordinates with health care providers to ensure that each resident receives the necessary medical attention and medication management. Diabetes diets are available for those who require it.

    Transportation arrangements can be made for medical appointments, making it convenient for residents to receive the necessary healthcare services. Additionally, there are several nearby pharmacies and physicians for easy access to medications and healthcare professionals.

    Serenity At Andora also prioritizes social engagement and offers scheduled daily activities for residents to participate in. This includes various events and outings to nearby cafes, parks, restaurants, theaters, places of worship, and hospitals.

    Overall, Serenity At Andora provides a comfortable and supportive environment for seniors who require assistance with daily tasks while still allowing them the freedom to enjoy their independence.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • CVS Pharmacy (1.3 miles)
    • CVS Pharmacy (1.8 miles)
    • CVS Pharmacy (2.6 miles)
    • Walgreens (2.7 miles)
    • Walgreens (3.3 miles)
    • Walgreens (3.4 miles)

    Parks

    • River Run Park (0.5 miles)
    • Scott Park (4 miles)
    • C.B. Smith Park (4 miles)
    • Palm Springs North Park (5.7 miles)
    • Towngate Park (5.8 miles)
    • Topeekeegee Yugnee Park (6.4 miles)
    • Spring valley (6.7 miles)

    Restaurants

    • McDonald's (1.1 miles)
    • Wendy's (1.7 miles)
    • Cooper's Hawk Winery & Restaurant (2 miles)
    • Chuy's (2.2 miles)
    • Taco Bell (2.3 miles)
    • Denny's (2.4 miles)
    • McDonald's (2.5 miles)

    Transportation

    • North Perry Airport of Broward County (1.5 miles)

    Cafes

    • Starbucks (1.7 miles)
    • Starbucks (2.2 miles)
    • Starbucks (2.8 miles)
    • Panera Bread (6.1 miles)
    • Starbucks (6.7 miles)
    • Rosetta Bakery (7.6 miles)
    • Starbucks (7.8 miles)

    Hospitals

    • Memorial Hospital Pembroke (3.1 miles)
    • Memorial Hospital West (3.6 miles)
    • Joe DiMaggio Children's Hospital (5.5 miles)

    Theaters

    • AMC Pembroke Lake 9 (3.4 miles)
    • Cinemark (6.7 miles)
    • AMC Aventura 24 (7.7 miles)

    Physicians

    • Taft Building (4 miles)
    • Comprehensive Health & Wellness Center, P.A. (5.6 miles)
    • Stark Vision Hollywood Oakwood Plaza (7.1 miles)

    Places of Worship

    • Christ the Rock Community Church (4.5 miles)
    • Mother Of Our Redeemer Catholic Church (5.7 miles)
    • Temple Beth Emet (6.1 miles)

    Frequently Asked Questions

    Where is Serenity At Andora?

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