Park Place Pembroke Pines

Pros

• The condo is loved for its excellent security staff.
• The community is very clean and well managed.
• The grounds have been transformed recently and look fantastic.
• The grounds department manager Scott B. is credited with the improvements.
• The property is simply beautiful and peaceful.
• The management team is courteous, professional, and very effective.
• The staff are very helpful and kind.
• The community is nice for seniors and features a beautiful golf course.
• It is considered a good business investment with nearby supermarkets and tranquility.
• The residents are described as the nicest.

Cons

• The HOA fees are too high, and homeowners pay assessments for things they don't use.
• The security is poor, with unhelpful guards causing delays at entry.
• The administrative office is rude, unfriendly, ill-mannered, and unprofessional.
• The security and HOA staff are disrespectful and insulting to residents.
• Gate security is problematic, making entry unreliable.
• Neighbors are overly noisy and intrusive.
• Owners must park far away in guest parking, which is unacceptable.
• The building is poorly maintained and outdated; updates are needed.
• The association imposes ridiculous, numerous rules that nobody follows.
• The HOA is the worst, with high fees, old buildings, and safety concerns (e.g., a crack pipe found at a pool).
• Security guards are generally unprofessional.
• Guards wear masks while patrolling in extreme heat, which residents view as unnecessary.
• Some residents describe the community as "Hell" due to policies and security issues.
• A staff member was rude and dismissive to an owner and suggested filing a HUD complaint.

Review

The community described by residents presents a wide spectrum of experiences. On one hand, many praise its location, safety, and maintenance, painting it as an excellent place to live for seniors and a solid investment. Observers mention convenient access to nearby supermarkets, a tranquil environment, and a well-kept appearance. Several reviews highlight the grounds as beautiful and well cared for, with fans pointing to recent improvements that make the area feel more like a botanical garden and create a pleasant, peaceful ambiance for residents and guests. The security presence is also repeatedly cited as a strong point by some, with comments about a capable security team contributing to "peace of mind" for those living inside the community.

But alongside the positive, there is a steady stream of frustration about the HOA and administrative operations. Many reviews condemn the association as overly rigid and unyielding, with "a million rules" that many residents feel are not consistently followed or enforced. Complaints include high assessment fees, outdated or poorly managed buildings, and a perception that the administration is unfriendly, rude, or unethical. Several entries describe tense interactions with office staff and security personnel, with some residents feeling disrespected or dismissed during encounters at the front desk or in meetings. These concerns create a sense of unease about day-to-day life within the community, even for those who otherwise appreciate the physical environment.

Security and entry procedures emerge as a particularly contentious area. While some residents laud the security team as excellent, others describe significant gate problems and rules that seem arbitrary or inconvenient. Anecdotes include being slowed at the gate, being asked to make U-turn after waiting through multiple cars, and tension surrounding entry for visitors and even residents. One recurring thread is the perception that a majority of security guards come from specific backgrounds and may not behave in a consistently professional manner. Taken together, these accounts suggest that the security experience is highly variable and can greatly color a resident's sense of safety and welcome in the community.

The emotional and interpersonal dimensions of living here also surface in a number of poignant anecdotes. One resident recounts a lengthy and emotionally charged process around emotional support animal (ESA) documentation, describing repeated requests for more information and a confrontational encounter with a staff member. The narrative details frustration with what is perceived as an overly intrusive demand for medical particulars and a defiant, disrespectful tone from reception staff. This experience has even led the resident to consider formal complaints and potential discrimination proceedings, underscoring how administrative procedures can significantly affect owner-tenant relations and trust in the HOA.

Despite the friction, many residents find the core living experience rewarding. Some describe ownership as highly satisfying, noting that their units are comfortable and that neighbors are generally friendly. A few testimonials emphasize effective and courteous management teams, and several praise specific staff members or departments for their professionalism. The grounds and amenities receive repeated praise: the property is described as well maintained, with references to community areas that feel welcoming and attractive. In particular, a Grounds Department Manager named Scott B. is singled out by name as a catalyst for visible improvements that have brightened the environment for elderly residents and others who appreciate fresh air and aesthetically pleasing surroundings.

The overall sentiment is clearly mixed, with strong positives tied to safety, cleanliness, and the physical beauty of the property, contrasted by significant criticisms of the association's policies, enforcement, and administrative conduct. Some reviewers label the community as well-suited for seniors and a good place to invest, while others describe it in harsh terms - "hell," or "the worst place" they've lived - primarily due to ruling culture, maintenance issues, and perceived inconsistencies in security and governance. Several voices urge practical enhancements: more bilingual staff in the administrative area to improve communication, greater flexibility in processing sales or rental requests, the creation of building-specific chat rooms to foster neighborly information sharing, and overall improvements in responsiveness and courtesy from HOA personnel.

For potential residents or investors, the message is clear: the property has undeniable strengths - lush, well-maintained grounds, a sense of security for some, and a tranquil, convenient setting that many find appealing. Yet there are substantial caveats about how the HOA operates, how rules are applied, and how staff interactions are handled. The most constructive takeaway is the call for proactive listening and reform: hire more approachable, bilingual support; streamline and humanize procedures around sales, rentals, and accommodations for emotional support animals; establish better channels for neighbor communication; and address concrete concerns about maintenance, gate operations, and the consistency of security practices. With these kinds of adjustments, the community has the potential to harmonize its strong physical assets with a more positive, resident-centered governance experience.

This area of Pembroke Pines, Florida offers a variety of amenities and services that cater to seniors looking for convenience and comfort. With a selection of restaurants nearby, including Cooper's Hawk Winery & Restaurant and Chuy's, residents have plenty of dining options to choose from. Additionally, there are several cafes such as Starbucks for a casual spot to meet friends or enjoy a cup of coffee. Pharmacies like Walgreens and CVS Pharmacy are conveniently located within a short distance for any medication needs. For entertainment, there are theaters like AMC Pembroke Lake 9 and Cinemark within close proximity. Healthcare facilities such as Memorial Hospital West and Miami Cancer Institute provide quality medical care in the area. Places of worship like Christ the Rock Community Church offer spiritual support for residents. Parks like C.B. Smith Park and River Run Park provide opportunities for outdoor activities and relaxation. Overall, this part of Pembroke Pines offers a well-rounded community with convenient access to essential services for senior living.

Restaurants

• Cooper's Hawk Winery & Restaurant (0.6 miles)
• Chuy's (0.7 miles)
• Mr Shrimp (0.9 miles)
• Just Salad Pembroke (0.9 miles)
• Chick-Fil-A (1.8 miles)
• McDonald's (2 miles)
• Denny's (2.1 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (1.1 miles)
• Starbucks (2.7 miles)
• Panera Bread (5.3 miles)
• Habibi Hookah Lounge (6 miles)
• Starbucks (7.8 miles)
• Starbucks (8.1 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.7 miles)

Theaters

• AMC Pembroke Lake 9 (1.6 miles)
• Cinemark (4.7 miles)

Physicians

• Taft Building (1.7 miles)
• Miami Cancer Institute | Plantation (6.1 miles)
• Comprehensive Health & Wellness Center, P.A. (6.2 miles)
• Arnoldo Ghitis, MD (7.4 miles)
• Stark Vision Hollywood Oakwood Plaza (7.7 miles)

Hospitals

• Memorial Hospital West (1.7 miles)
• Memorial Hospital Pembroke (2.5 miles)
• Joe DiMaggio Children's Hospital (6.4 miles)
• UM/Sylvester Clinics At Plantation (6.5 miles)
• Cleveland Clinic Florida (6.7 miles)

Places of Worship

• Christ the Rock Community Church (2 miles)
• Temple Beth Emet (3.6 miles)
• Mother Of Our Redeemer Catholic Church (6.2 miles)

Parks

• C.B. Smith Park (2 miles)
• River Run Park (2.3 miles)
• Towngate Park (4 miles)
• Spring valley (5 miles)
• Palm Springs North Park (6.5 miles)
• Scott Park (6.5 miles)
• Topeekeegee Yugnee Park (6.8 miles)

Transportation

• North Perry Airport of Broward County (2.9 miles)