9920 North West 3Rd Street, Hollywood, FL 33025
For more information about senior living options: (866) 208-4318
Overall Review of All Dunn Assistant Living Facility 2
Pros
She thrives at Apollo Gardens thanks to Grace, her family, and the dedicated staff.- The staff provide excellent care, ensuring her safety and well-being.
- The resident loves the food, staff, entertainment, and special treats.
- The on-site nurse is wonderful and residents are well cared for.
- The rooms are extremely clean.
- There are many activities for the residents.
- The administrator is gentle, available, and very helpful.
Cons
The owner was described as very disrespectful and the business as bad. - One reviewer warned to stay away, calling the facility a dump and alleging atrocious care.
- The reviewer reported being treated rudely and hung up on when trying to reach their relative.
- It was claimed that a resident suffered severe dehydration and required hospitalization due to inadequate care.
- Reviewers described a strong smell of urine around the furniture and noted residents had nothing to do.
- The reviewer alleged racial profiling and discrimination against Black Latinas.
Review
This Hollywood, FL community is best suited for families that prioritize attentive caregiving, strong safety nets, and a homey atmosphere where staff are consistently praised for their dedication. It works well for residents who need steady medication management, reliable supervision, and a sense of daily reassurance from a capable care team. When a loved one has complex needs but still values warmth and a familiar, family-like vibe, this setting can deliver. The core strength lies in the people, staff who are seen as dependable, responsive, and genuinely involved in residents’ well‑being.
There are clear reasons why some families may want to consider alternatives. The most pressing concern here is the variability in experiences across reviews. Several families report outstanding, compassionate care and nourishing meals, but a substantial minority describe troubling failures in leadership, communication, and basic oversight. Red flags include accusations of rude management, dehydration incidents, restricted family access, and even allegations of discrimination. For families that require transparent governance, consistent programming, and a steadfast standard of conduct from ownership, exploring other options may be prudent.
The strongest positives center on the caregiving core. Reviewers repeatedly highlight excellent staff and on-site nursing, with residents feeling protected and well-cared-for day to day. Food and cleanliness receive frequent praise, contributing to a sense of comfort and home-life in contrast to more clinical settings. When care is the priority, these elements tend to deliver tangible reassurance: reliable med management, attentive call bells, and staff who appear engaged and compassionate. In a decision matrix, these pros carry substantial weight for families weighing long-term residency.
Yet the cons can be severe enough to alter the calculus. The most alarming accounts describe neglectful situations, poor communication from management, and a perceived lack of meaningful activity or engagement for residents. One review paints a picture of a facility with odor and limited resident stimulation, another alleges dehydration leading to hospital visits, and a third cites overtly disrespectful behavior by the owner. There are also claims of racial profiling and restricted family access, which, if true, undermine trust and erode confidence in the care environment. Taken together, these reports suggest that operational stability and leadership quality are uneven at best.
The key is whether the strong caregiving and favorable day-to-day care can counterbalance the significant red flags. For families who can perform rigorous due diligence, tour the facility with a critical eye, observe staff interactions, verify RN coverage, review activity calendars, and probe management responsiveness, the positives may still justify a closer look. However, the risk of inconsistent leadership and potential neglect is nontrivial. If a resident’s quality of life hinges on proactive programming, predictable supervision, and respectful, transparent administration, these issues may not be offset by good meals and friendly staff alone.
Bottom line: this community can be a solid choice for families who place immediate, reliable caregiving and a warm, supportive atmosphere at the top of their priorities and are comfortable actively vetting the management and operations. For those who cannot tolerate questions about supervision, activity programming, and respectful administration, it may be wise to compare other options with steadier leadership and a proven track record. Prospective residents should demand concrete commitments, written care plans, clear visitation policies, scheduled activities, and verifiable RN presence, before deciding. If these assurances are hard to obtain, pursuing alternatives with more consistent governance is the safer path.
6 resident community capacity
Assisted Living
Board and Care Home
Respite Care
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Fort Lauderdale-Hollywood International (11 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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