Avenue Supportive Care

Pros

• The staff at Avenue Supportive Care showed real compassion and professionalism.
• Linda, the caregiver, is exceptional and loved by the reviewer.
• The entire staff at Avenue Supportive Care went beyond and above to care for their loved ones during the pandemic.
• The nurse provided by Avenue Supportive Care is patient, kind, and attentive.
• The outstanding care provided by Avenue Supportive Care gave the reviewer peace of mind.
• The caregivers and office staff at Avenue Supportive Care were very supportive and treated their loved ones like their own family.
• The staff at Avenue Supportive Care scheduled video calls with their own devices to ensure interaction between loved ones during the pandemic.
• The love and compassion shown by the staff at Avenue Supportive Care towards their elderly clients is appreciated.
• The agency is helpful and responsive to needs and concerns.
• Reviewers enjoyed the services provided by their assigned aides from Avenue Supportive Care and found them professional, helpful, and kind-hearted.

Cons

• The agency doesn't return calls or answer the phone.
• When they do answer, they say they will call back but never do.
• The aide left suddenly without any explanation.
• Aides sleep all day and are not attentive to their duties.
• The agency is unhelpful when it comes to addressing needs and concerns.
• Some staff members are not professional or passionate about their work.
• There have been issues with scheduling and sending the wrong person out.
• The agency is not responsive or supportive in times of need.
• Some aides are not respectful or helpful during appointments and errands.
• There have been problems with communication and follow-up from the agency.

Review

Avenue Supportive Care has received numerous positive reviews for their exceptional support and compassion during the pandemic. Families have expressed gratitude for the genuine and thoughtful care provided to their loved ones, as well as the personal attention given by the staff. In one instance, a caregiver named Linda was praised for her exceptional service.

During the pandemic, Avenue Supportive Care demonstrated real compassion and professionalism towards a customer's grandmother and their entire family. Despite being quarantined and unable to physically see their grandmother, the agency used their own devices to connect them through video calls. This gesture meant the world to the family, who expressed eternal gratitude towards the staff for going above and beyond.

Another reviewer personally had a great experience with Avenue Supportive Care, continuing to use their services till this day. The nurse assigned to them was commended for being patient, kind, and attentive—a rare find in healthcare providers. The agency's commitment to extra safety measures during critical times was also appreciated by this reviewer.

One review highlighted how Avenue Supportive Care went beyond expectations in caring for an 82-year-old father during the pandemic. Even though his family was stuck in another state, they had peace of mind knowing that he was receiving outstanding care from Avenue Supportive Care. Notably, the agency initiated video calls with their own devices so that the father could see and interact with his loved ones. The caregivers treated him like family, garnering heartfelt appreciation from the reviewer.

Another individual echoed similar sentiments about how Avenue Supportive Care exceeded expectations in caring for their elderly parent during challenging circumstances. The agency's unwavering commitment to ensuring her well-being through daily visits when visitations were restricted displayed love and compassion. They even scheduled video calls using their own devices so that she could remain connected with her family—an act that will never be forgotten.

Despite these overwhelmingly positive reviews, there were a few negative comments regarding communication issues with an aide leaving suddenly without notification, as well as difficulties in reaching the agency. However, it's important to note that these negative experiences appear to be isolated cases among a majority of satisfied clients who have praised the agency for their professionalism and helpfulness.

The overall consensus from the reviews is that Avenue Supportive Care provides excellent service and genuinely cares for their clients. Their caregivers are highly praised for being kind, attentive, and compassionate. The agency's initiative in using technology to alleviate feelings of isolation during the pandemic has resonated deeply with families, resulting in immense gratitude towards the staff. Despite a few isolated negative comments, Avenue Supportive Care continues to maintain a positive reputation among its clients for providing exceptional homecare services.

This part of North Lauderdale, Florida offers convenient access to essential services such as pharmacies, hospitals, and physicians within a few miles radius. With multiple options for pharmacies and medical facilities nearby, you can easily access healthcare when needed. Additionally, there are several parks in the area where you can enjoy outdoor activities and stay active. You'll find a variety of restaurants and cafes to dine at, providing diverse culinary options. Public transportation options are also available for easy travel around the area. If you're interested in entertainment, there is a theater within reach for movie nights. Lastly, if you're looking for spiritual fulfillment, there is a place of worship nearby where you can practice your faith. Overall, this part of North Lauderdale offers convenience and amenities that cater to seniors looking for a comfortable and well-rounded living experience.

Pharmacies

• Walgreens (1 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (2.9 miles)

Hospitals

• University Hospital And Medical Center (2.7 miles)
• UM/Sylvester Clinics At Plantation (5.4 miles)

Physicians

• Pom MRI and Imaging Center (3.4 miles)
• Arnoldo Ghitis, MD (4.6 miles)
• Care Resource (4.7 miles)
• Skin Institute (4.9 miles)
• Miami Cancer Institute | Plantation (5.8 miles)
• Eye Centers Of South Florida (5.9 miles)
• Dermatology Consultants of South Florida (6.1 miles)

Parks

• Central Broward Regional Park (3.5 miles)
• Royal Palm Park (3.7 miles)
• Deicke Park (4.9 miles)
• Firefighters Park (5.3 miles)
• Holiday Park (6.5 miles)
• Terramar Park (7.1 miles)
• George English Park (7.5 miles)

Restaurants

• McDonald's (4 miles)
• Jesse's Xtreme Sports Bar (4 miles)
• Subway (4.3 miles)
• Circus Bar (4.4 miles)
• Popeyes Louisiana Kitchen (5.2 miles)
• Big Bear Brewing Co. (5.2 miles)
• Scandals Saloon (5.6 miles)

Cafes

• Starbucks (4.8 miles)
• Habibi Hookah Lounge (6 miles)

Transportation

• Cypress Creek Station (5 miles)
• Brightline (6.5 miles)

Theaters

• AMC DINE-IN Coral Ridge 1 (7 miles)

Places of Worship

• Coral Ridge Presbyterian Church (7.2 miles)