Avenue Supportive Care in North Lauderdale, FL

Pros

• They were very supportive and compassionate toward the family and especially toward their dad during the pandemic.
• The dad was cared for in the most genuine and thoughtful way.
• Linda is exceptional.
• The staff provided personal attention.
• They showed real compassion and professionalism toward the grandmother and the entire family during the pandemic.
• They used their own devices to connect the family with the grandmother, enabling video calls.
• They enabled the family to see her and spend quality time with her.
• They were very supportive during critical times and displayed extra safety measures to protect both the family and the nurse.
• The nurse is very patient, kind, and attentive.
• The aides are nice, helpful, and have a beautiful heart.

Cons

• The aid left suddenly.
• The agency doesn't return calls nor answer the phone.
• The aide quit, claiming she hadn't been paid.
• The phone would ring for a while then go to a busy signal.
• Their inaction is inexcusable and negligent.
• People are advised to stay away from this company.

Review

Avenue Supportive Care in North Lauderdale, FL, is best suited for families seeking deeply personalized, in-home senior support where relationship-driven care and ongoing family involvement are the core strengths. The program thrives when the goal is a steady, compassionate caregiver who can provide daily assistance, companionship, and practical support while keeping relatives in the loop. The most consistent praise centers on genuine kindness and attentiveness from the care team, with caregivers who learn the rhythms of a client's day and become trusted extensions of the family. In practical terms, this provider shines for households that prize continuity, warmth, and a human touch over a more impersonal, institution-like experience.

Those evaluating options for whom reliability and predictability are non-negotiable may want to consider alternatives. Several reviews flag friction around staffing stability and communication gaps - instances where an aide leaves abruptly or calls go unanswered. Such issues disrupt routines and undermine confidence, especially during transitions or medical changes. For families needing a robust back-office structure, formal intake processes, and guaranteed response times, it pays to compare with providers that emphasize immediate scheduling certainty and consistently available support staff.

On balance, the strongest positives drive meaningful outcomes and often outweigh the drawbacks. Caregivers described as patient, kind, and deeply attentive fuel the bulk of favorable experiences, with standout individuals highlighted by families. The ability to sustain relationships through regular, personal contact translates into high satisfaction and perceived reliability. A notable strength is the initiative to keep families connected - staff members often use their own devices to arrange video updates - which reduces isolation and provides real reassurance when in-person visits are limited or impossible.

Nonetheless, the episodes of abrupt staff turnover and intermittent responsiveness point to real vulnerabilities. When a caregiver departs or office communication falters, continuity of care can suffer, and families may feel left in the lurch. The most practical remedy is upfront clarity: securing a dedicated care manager, a defined back-up plan, and explicit expectations about response times and scheduling changes. Prospective clients should request a written backup-caregiver roster, a clear escalation path, and a trial period to assess how well the system handles staffing volatility before committing long-term.

Decision-makers should also probe for specifics before committing: the level of nurse oversight, the process for coordinating multiple caregivers, and how care plans adapt to changing needs. Ask for references beyond the online ratings, and confirm rates, payment terms, and holiday coverage. If the use of technology to connect families is important, confirm policies on video calls and whether the agency can provision devices for families that are geographically separated. The right fit will deliver warmth and reliability while providing practical safeguards against gaps in service and scheduling hiccups.

Overall, Avenue Supportive Care presents a compelling proposition for families seeking a compassionate, relationship-driven homecare option in North Lauderdale. The overall impression is reinforced by a 4.4 average rating from 24 reviews, underscoring that warmth and attentiveness consistently outpace occasional operational gaps. For households where emotional closeness, continuity, and hands-on daily support trump scale or rigid processes, this provider remains a strong candidate. If absolute reliability and a fuss-free staffing model are non-negotiable, it makes sense to explore alternatives with more robust back-office infrastructure. The prudent path is to visit, meet a care manager, and check references; with due diligence, it becomes possible to align care with both needs and expectations.

This part of North Lauderdale, Florida offers convenient access to essential services such as pharmacies, hospitals, and physicians within a few miles radius. With multiple options for pharmacies and medical facilities nearby, you can easily access healthcare when needed. Additionally, there are several parks in the area where you can enjoy outdoor activities and stay active. You'll find a variety of restaurants and cafes to dine at, providing diverse culinary options. Public transportation options are also available for easy travel around the area. If you're interested in entertainment, there is a theater within reach for movie nights. Lastly, if you're looking for spiritual fulfillment, there is a place of worship nearby where you can practice your faith. Overall, this part of North Lauderdale offers convenience and amenities that cater to seniors looking for a comfortable and well-rounded living experience.

Pharmacies

• Walgreens (1 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (2.9 miles)

Hospitals

• University Hospital And Medical Center (2.7 miles)
• UM/Sylvester Clinics At Plantation (5.4 miles)

Physicians

• Pom MRI and Imaging Center (3.4 miles)
• Arnoldo Ghitis, MD (4.6 miles)
• Care Resource (4.7 miles)
• Skin Institute (4.9 miles)
• Miami Cancer Institute | Plantation (5.8 miles)
• Eye Centers Of South Florida (5.9 miles)
• Dermatology Consultants of South Florida (6.1 miles)

Parks

• Central Broward Regional Park (3.5 miles)
• Royal Palm Park (3.7 miles)
• Deicke Park (4.9 miles)
• Firefighters Park (5.3 miles)
• Holiday Park (6.5 miles)
• Terramar Park (7.1 miles)
• George English Park (7.5 miles)

Restaurants

• McDonald's (4 miles)
• Jesse's Xtreme Sports Bar (4 miles)
• Subway (4.3 miles)
• Circus Bar (4.4 miles)
• Popeyes Louisiana Kitchen (5.2 miles)
• Big Bear Brewing Co. (5.2 miles)
• Scandals Saloon (5.6 miles)

Cafes

• Starbucks (4.8 miles)
• Habibi Hookah Lounge (6 miles)

Transportation

• Cypress Creek Station (5 miles)
• Brightline (6.5 miles)

Theaters

• AMC DINE-IN Coral Ridge 1 (7 miles)

Places of Worship

• Coral Ridge Presbyterian Church (7.2 miles)