Upside Delray is a senior community in Delray Beach, FL.
Information last verified:
4801 S Citation Dr, Delray Beach, FL 33445
For more information about senior living options: (866) 208-4318
Residents consistently describe maintenance as quick to respond and thorough.
Across the reviews, residents point to maintenance—often by name—as the reason problems get handled efficiently. Multiple people describe fast turnarounds for repairs and a willingness to explain what was done and what to watch for. Even some residents who are unhappy overall still single out the maintenance crew as the bright spot.
Office and team members are regularly described as kind and helpful.
Many reviews emphasize a welcoming, professional approach from leasing and management staff. Residents mention responsiveness when questions come up and support during the move-in process or lease-related changes. There are also negative reviews about office communication, but the positive customer-service experiences are frequent and specific about helpful interactions.
Some residents report recurring mold problems and ongoing air-quality concerns.
A set of negative reviews describe mold as a continuing issue, including claims that it spread into the air-conditioning system or returned after remediation. These reviewers describe feeling that cleaning or painting wasn’t addressing the root problem. Several of the complaints also connect the situation to health stress and the inability to resolve it satisfactorily.
Safety concerns show up in reviews, especially around entry and dog issues.
Several reviewers describe broken or unreliable gate access and express concern about security when access doesn’t work. Others mention aggressive dog incidents and describe situations where they felt unsafe at home. A few reviews tie these safety worries to a lack of timely management follow-through on complaints.
Some residents report frustration with deposit and move-out charges.
Multiple negative reviews describe security deposit deductions or move-out charges they felt were excessive or unjustified. Several of the complaints specifically cite charges related to cleaning or refinishing, including tub/shower-related items. A few residents also report difficulty getting clear communication or resolution during the deposit dispute process.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Active Adult Communities (55+)
Activities off-site Activities on-site
Air-conditioning
Full kitchen
Indoor common areas
Outdoor common areas
Swimming pool / hot tub
Palm Beach International (15 miles away) Activities off-site Activities on-siteThis area of Delray Beach, Florida offers a diverse range of amenities and services that cater to the needs of seniors looking for a vibrant community. With several restaurants including Mexican, Japanese, Italian, and American cuisine within close proximity, residents have plenty of dining options to choose from. In addition, there are multiple pharmacies nearby for easy access to prescription medications. For those looking to stay active, there are several parks in the area where one can enjoy outdoor activities and socialize with neighbors. The presence of various physicians' offices ensures convenient healthcare options for seniors. Furthermore, the presence of places of worship and theaters provide opportunities for spiritual fulfillment and entertainment. With reliable transportation options like the Boynton Beach Tri-rail Station nearby, residents have easy access to explore other parts of the city as well. Overall, this part of Delray Beach offers a well-rounded and convenient living environment for seniors seeking an active and engaging lifestyle.
Upside Delray is located at 4801 S Citation Dr, Delray Beach, FL 33445 in Palm Beach County, Florida
Upside Delray on seniors.fyi includes 5 photos including images showing interior, decor, bedroom, oven, refrigerator, cabinets, outdoor, patio, and more.
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