323 North West 45Th Avenue, Deerfield Beach, FL 33442
For more information about senior living options: (844) 490-3973
Across the threads, Quiet Waters emerges as a place where a core group of dedicated staff can make a big difference in the experience of living or visiting, even as other elements of the property's operations leave some tenants frustrated. At the heart of the consistently glowing praise are Carlos Correa and Tenesha, whose professionalism, responsiveness, and willingness to guide people through complex processes leave a lasting impression. Reviewers repeatedly describe Carlos as excellent to work with, someone who helps secure good deals, makes the paperwork smooth, and maintains a calm, patient, and supportive presence throughout the entire rental journey. Tenesha is repeatedly cited for her kindness, clear communication, and deep knowledge of the community - whether showing an apartment, assisting with applications, or helping guests navigate gate procedures. This duo's commitment and personalized attention often stand out as a defining positive for many residents and visitors.
The maintenance team also receives strong, almost universal praise. Jefrid, in particular, is singled out for his prompt responses, friendly demeanor, and thorough workmanship. Reviewers describe him as an asset who listens, asks the right questions, and ensures every job is completed properly. Chad is likewise praised for his meticulous approach and the high level of care he brings to fixing washers, dishwashers, sinks, and other issues, with several notes highlighting both their competence and their pleasant, reassuring presence. The maintenance staff's ability to resolve problems quickly - whether it's a drain, a toilet, or a general repair - contributes significantly to positive experiences at Quiet Waters.
Beyond individual interactions, several mentions center on the move-in and onboarding experience. Tenesha's competence extends to tours and initial information, with one reviewer noting a very positive first impression during the inquiry and tour with Tenesha. The combined effect of Carlos's deal-making and Tenesha's guidance during the move-in process leaves some tenants with a strong sense of relief and gratitude, underscoring that when this pair is involved, the experience is smooth and reassuring.
However, the collection of reviews also contains a substantial amount of strong criticism about other aspects of Quiet Waters. A number of tenants describe a pattern of unhelpful or disengaged service at the front desk, including accounts of rude behavior and a perceived lack of effort to address residents' needs. Complaints about the gate system, inconsistent or late communication, and difficulties with lease renewals paint a picture of a management side that, for some tenants, undermines otherwise positive experiences with the on-site staff. Several reviews specifically flag ongoing gate issues, with changes in access remaining troublesome for months in some cases, and residents noting that mail pickup has become a larger nuisance as gate functionality declines.
Another serious thread centers on maintenance responsiveness versus broader property management. While the on-site maintenance crew earns praise for their attentiveness and technical skill, several reviews claim that some work orders and repairs are not always followed through, and that communication about repairs and services can be inconsistent. The contrast between highly competent technicians (like Jefrid and Chad) and sporadic administrative support creates a mixed overall impression for many residents, especially when trying to coordinate access, renew leases, or resolve ongoing frustrations.
Beyond operational concerns, one review contains a deeply traumatic personal account illustrating a dramatic failure of empathy and care on the management side. The author describes losing a partner who lived at Quiet Waters and, after his passing, experiencing a hostile and unhelpful response from management that included locking the author out of the unit and withholding basic support for pets left behind. The story depicts the staff's behavior as cruel and indifferent, with the author recounting threats, police involvement, and long delays that profoundly affected their ability to grieve and to access their loved one's possessions. Statements like "the gate hasn't worked in months" and "the office rarely answers the phone" appear alongside this narrative, reinforcing a broader impression that, for some tenants, the human element of property management is the most challenging and painful part of living here.
In addition to the personal tragedy, several comments point to ongoing operational strain: claims that noise around the pool at 2:00 a.m. is not adequately addressed, that some toilets and other fixtures are repeatedly problematic, and that the overall experience can feel unstable or neglected during busy or stressful times. There are even pointed warnings to stay away from Quiet Waters due to perceived mismanagement, including complaints about unresponsive staff, gate reliability, and a rent increase tied to these maintenance and access issues. The tone of some reviews ranges from frustrated to outright accusatory, with some tenants describing the community as unprofessional or even unsafe based on their own experiences.
Taken together, the reviews sketch a nuanced portrait of Quiet Waters. On one side, a powerful contingent of staff - especially Carlos Correa, Tenesha, Jefrid, and Chad - consistently deliver attentive, professional, and friendly service that helps tenants feel taken care of, supported, and at ease with the rental and maintenance processes. On the other side, a series of management and operational shortcomings - ranging from unreliability in gate access and slow lease renewals to unresponsive front desk service and a troubling account of how a personal crisis was handled - create significant friction and, for some, a sense of distrust or dissatisfaction. For prospective residents weighing a move here, the experience seems to hinge heavily on who you interact with: if you work with the standout maintenance and front-line staff, you're likely to have a very positive, almost reassuring experience; if your interactions skew toward management and administration, you may encounter frustration and disappointment that tempers the otherwise strong service you receive from the maintenance team.
Keval Exquisite Care 2 is an exceptional assisted living community located in Deerfield Beach, FL. Our dedicated team provides top-notch board and care home services as well as respite care for individuals needing short-term assistance.
Upon stepping into our community, residents will be greeted by a warm and welcoming atmosphere. Our fully furnished accommodations ensure comfort and convenience, while our beautiful garden and outdoor space offer a tranquil setting for relaxation or socialization.
At Keval Exquisite Care 2, we prioritize the well-being of our residents by providing housekeeping services to maintain a clean and organized environment. Our move-in coordination ensures a smooth transition into our community.
We understand the importance of staying connected in today's digital world, which is why we offer telephone service and Wi-Fi/high-speed internet access for residents to keep in touch with their loved ones.
Our highly-trained caregivers are available to assist residents with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure comprehensive care for each individual's unique needs. Special dietary restrictions including diabetes diets are catered to with meal preparation and service.
Transportation arrangements can be made for medical purposes, including doctors appointments. Residents can also enjoy nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals for added convenience.
Keval Exquisite Care 2 is committed to providing unparalleled care and support in a nurturing environment that feels like home.
Keval Exquisite Care 2 is located at 323 North West 45Th Avenue, Deerfield Beach, FL 33442 in Broward County, Florida
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