119 West Suwannee Lane, Cocoa Beach, FL 32931
For more information about senior living options: (866) 208-4318
Horizon House Costs & Pricing
Horizon House offers competitive pricing for its room types, with semi-private rooms ranging from $3,000 to $3,722 per month. In comparison, the average costs in Brevard County stand at $3,361, while Washington reports a higher average of $4,267. For private rooms, Horizon House's rates fall between $3,500 and $4,466 monthly. This is slightly below the average of $3,983 in Brevard County and well below Washington's average of $4,772. Overall, Horizon House presents an appealing option for those seeking quality accommodations while remaining mindful of budgetary considerations relative to regional costs.
| Floor plans | Horizon House | Brevard County | Florida |
|---|---|---|---|
| Semi-Private | $3,000 to $3,722 | $3,035 | $3,009 |
| Private | $3,500 to $4,466 | $3,672 | $3,699 |
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Shangri La Of Melbourne - ALF
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Overall Review of Horizon House
Cons
The facility staff are incompetent.- They were unable to answer phone calls or the door.
- They would give negative stars if possible.
Review
Horizon House in Cocoa Beach, WA is best suited for very independent seniors who can navigate daily life with minimal on-site support. It serves households seeking housing with basic safety features rather than a reliable caregiving environment. Prospective residents who expect proactive staff, timely door service, and prompt phone responsiveness will find the setting misaligned with those needs. The model appears to assume self-sufficiency and the ability to contact staff only when routines deviate. For individuals who value autonomy and low caregiver interaction, Horizon House may feel tolerable; for anyone needing dependable assistance, the arrangement raises clear, practical red flags.
Who should consider alternatives becomes the obvious question for families with loved ones in mind. Those requiring daily living assistance, medication management, mobility supervision, memory support, or regular safety check-ins should look elsewhere. If a resident relies on quick staff responses for meals, transportation coordination, or emergency situations, the risk of service gaps becomes material. In search of peace of mind, families should prioritize communities with transparent staffing commitments, readily accessible front-desk coverage, and clearly defined response times. When dependable oversight is non-negotiable, Horizon House should not be the default choice.
The most salient drawback revolves around basic operations: staff incompetence, inability to answer a phone call, and failure to answer the door. These are not minor irritants but fundamental failures that directly affect safety and day-to-day quality of life. Unanswered calls can derail deliveries, missed appointments, and delayed help during distress. An environment where front-desk contact is unreliable undermines trust and amplifies anxiety for families monitoring a loved one’s wellbeing. In practical terms, the situation signals potential chronic understaffing or gaps in training, which together create an unacceptable risk profile for residents who depend on timely, reliable engagement from the community team.
On the positive side, there are no documented, substantive advantages that offset the core issues. The practical value of amenities or housing features cannot compensate for the inability to reach staff when needed. The absence of demonstrated responsiveness negates any appeal that might come from location or affordability alone. In short, the potential benefits do not balance the critical staffing shortcomings. This is a facility that does not deliver the predictable support framework essential for most seniors and their families.
For families evaluating Horizon House, the prudent path is a thorough, reality-checked probe into staffing performance. Visit in person and observe front-desk operations, staff demeanor, and how inquiries are handled. Ask about call-handling protocols, front-desk coverage hours, and the escalation process for emergencies. Seek candid feedback from current residents about response times, meal service reliability, and the regularity of activities. Review licensing and inspection records and verify caregiver-to-resident ratios. If any move is contemplated, insist on a short trial period to gauge real-world responsiveness and reliability firsthand. The objective is to quantify risk prior to commitment.
Ultimately, Horizon House is unlikely to satisfy families seeking dependable caregiving or consistent communication. For seniors who require assistance with daily activities or who cannot tolerate gaps in staff access, exploring alternatives with proven, reliable staffing should take priority. A community that can demonstrate prompt phone access, assured door coverage, and proactive staff involvement becomes a far more practical, defensible choice. Approached with caution and rigorous verification, Horizon House can be considered only after confirming that staffing, procedures, and current resident experiences align with real-world expectations of safety and support.
6 resident community capacity
Assisted Living
Board and Care Home
Cats allowed
Dogs allowed
Activities on-site
Beautician on-site
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor common areas
Private
Respite or short term stays offered
Telephone
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Melbourne International (18 miles away)
24-hour supervision
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Small, personalized assisted living with 24-hour supervision and comprehensive care.
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