2120 Range Road, Clearwater, FL 33765
For more information about senior living options: (844) 490-3973
The Wave facility, as described by a chorus of reviewers, presents a complex picture: for some, it is a lifeline that provides compassionate care, skilled therapy, and a sense of belonging; for others, it feels like a troubling misalignment between promises, costs, and lived experience. Across the accounts, the program is praised for its people - the therapists, technicians, and administrators who patients say genuinely care about healing. At the same time, a number of reviewers raise serious concerns about cost disclosures, program structure, medication practices, and facility conditions. Taken together, the reviews sketch a landscape in which human connection and professional expertise clash with complaints about money, policy, and the physical environment.
Several reviewers focus on the financial and administrative dimensions of The Wave, sometimes in sharp terms. One account describes a perception that profits are prioritized over people, with a claim that the CEO and COO pay for negative or unfair reviews. There are vivid allegations about price and value, including a figure of $6,000 for three days and a claim that the online listing once advertised 37,000 dollars per month while insurance was promised to cover costs 100 percent. The same reviewer complains about a lack of a money-back period and accuses the facility of misleading billing expectations. There are also accusations about misrepresented coverage and a sense that the true out-of-pocket impact could be far higher than anticipated. In another entry, a reviewer who did not ultimately attend but engaged extensively with staff describes unequivocally positive intentions from Debbie, who helped coordinate intake and logistics - including transportation from the airport and accommodating prescription needs - highlighting how the intake process felt unusually smooth and supportive. Yet even within this context, a different reviewer cautions that for those seeking a deeply trauma-focused approach, The Wave may fall short, citing limited group therapy and a lack of highly personalized sessions.
The negative experiences resonate with concrete daily-life details. A reviewer recounts a long stay during early 2023 marked by troubling living conditions - cockroaches and termites, cheap linens, and an overall sense of discomfort - paired with a perception of cliquish dynamics and staff attitudes, including a grouchy LPN who rushed med administration and seemed intent on leaving early. There is also a pointed critique of group access for caregivers, suggesting that certain staff (names mentioned include Autumn and Karen) could exclude caregivers who showed up late, and a negative impression of field trips that were sometimes canceled due to transportation issues, replaced by less engaging alternatives like ice cream. A separate account speaks to the emotional and medical stakes of the experience, describing how medications and medical decisions at trusted doctors' hands allegedly contributed to emotional distress and a hospitalization, complicating the perception of safety and care. Taken together, these notes depict a program where some participants feel unsafe, undervalued, or misled about the practical realities of treatment and cost.
On the other hand, many reviewers celebrate The Wave as a place of genuine healing and transformation. A number of posts foreground the quality of therapy as the core of the program. Therapists are repeatedly described as skilled, compassionate, and deeply engaged, with specific praise for a therapist named Markia who is said to be "amazing" and a key source of progress for the writer. The therapy team is often described as the heart of the program, with statements that sessions are meaningful and that the clinicians take a holistic view of each patient's needs. The tech staff is repeatedly lauded for warmth and attentiveness, with numerous reports of being made to feel welcome and seen, almost like family. People describe feeling cared for in a way that helps them feel valued during an emotionally challenging time. Several accounts even emphasize the involvement and accessibility of senior management, portraying a culture of openness and accountability that patients find reassuring.
Beyond therapy, the residential experience is presented by many as a supportive, almost home-like environment. Private rooms, clean facilities, and the sense of living in a little village where "the main focus is you" recur in multiple reviews. The pampering aspects - haircuts, nails, massages - are cited as notable benefits of the residential stay, alongside structured routines and purposeful outings that give patients a sense of normalcy and social connection. Some reviewers describe entering the program with reservations and growing into a sense of belonging, with remarks about how the care team helps patients build a future path, including transitions to PHP (Partial Hospitalization) or IOP (Intensive Outpatient Program) when appropriate. The sentiment is that The Wave can offer not just treatment, but a supportive ecosystem that helps people reclaim a sense of worth and hope.
A thread of caution runs through several reviews that remind readers this facility may be a better fit for some individuals than for others. One review explicitly doubts the emphasis on trauma-focused healing, suggesting that while tools like chakras, tea, and nutrition are beneficial, they do not replace the need for deep, trauma-focused therapy and structured group work. This perspective emphasizes that healing often requires a high level of clinical rigor and consistent, ongoing engagement with professionals, which the reviewer felt was lacking in their experience. Another account highlights the importance of aligning expectations: the patient contemplated inpatient care but decided to pursue outpatient options at least for the time being, with gratitude for the staff's supportive guidance in exploring alternatives. Taken together, these voices stress that prospective patients should do their homework, have clear conversations about goals, and verify what the program can realistically provide for their specific needs.
Despite the conflicting narratives, a consistent thread across many testimonials is the value of people - specifically, staff who go above and beyond to make patients feel respected, listened to, and supported. Debbie emerges as a pivotal figure in several reviews: an advocate during the intake process, a touchpoint who checks in with patients, and a facilitator who helps them navigate the transition toward PHP or outpatient care when inpatient may not be feasible. The writers repeatedly describe Debbie as patient, kind, and deeply invested in their well-being, capable of coordinating logistics, advocating on their behalf, and maintaining lines of communication. When these elements align, reviewers describe meaningful progress, renewed hope, and a sense of being understood in a way that can feel transformative.
In sum, the collected impressions of The Wave reveal a facility that can be life-changing for some and deeply challenging for others. For those who connect with the therapeutic approach, the staff's empathy, and the residential atmosphere, The Wave offers a promising path toward healing, growth, and a renewed sense of self-worth. For others, the experience raises serious questions about cost transparency, the adequacy of trauma-focused programming, the quality of daily living conditions, and the consistency of care. Anyone considering The Wave would benefit from weighing the strong endorsements of compassionate clinicians and a welcoming community against the cautions raised about billing practices, facility conditions, and alignment with individual treatment goals. The best choice will likely depend on a clear discussion with intake staff about goals, cost structure, therapy intensity, and the level of medical oversight each patient expects to receive.
Wave International is an assisted living community located in Clearwater, FL. We strive to provide a comfortable and supportive environment for our residents, offering a range of amenities and care services to meet their individual needs.
Our community features a dining room where residents can enjoy delicious meals prepared by our skilled staff. Each apartment is fully furnished with all the comforts of home, and residents have access to outdoor spaces such as gardens for relaxation and fresh air. Housekeeping services are provided to ensure that the community remains clean and inviting at all times.
We understand the importance of staying connected in today's digital age, which is why we offer telephone and Wi-Fi/high-speed internet access throughout the community. This allows residents to easily communicate with friends and family or browse the internet at their leisure.
Care services at Wave International include assistance with activities of daily living such as bathing, dressing, and transfers. Our staff also coordinates with healthcare providers and assists with medication management. For those with diabetes or special dietary restrictions, we provide specialized diets to accommodate their needs.
Transportation is available for medical appointments, ensuring that residents can easily access necessary healthcare services when needed. In addition, our community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals for added convenience.
Residents can also engage in scheduled daily activities to keep them active and entertained. Whether it's participating in group exercises or attending social events, there are ample opportunities for socialization and engagement within our community.
At Wave International in Clearwater, FL, we prioritize the well-being and comfort of our residents by providing top-notch amenities and care services in a welcoming environment.
Wave International is located at 2120 Range Road, Clearwater, FL 33765 in Pinellas County, Florida
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