Right at Home - Central Pinellas in Clearwater, FL

Pros

• Right at Home provides a CNA to assist so Dad is never alone.
• They have been excellent to work with from the very first meeting in Dad's home.
• Gina Atkinson delivered excellent service in completing the in-home assessment and was instrumental in finding the perfect CNA.
• Francis is kind, compassionate, and goes above the call of duty in caring for Dad.
• The staff are polite, patient, and the establishment is nice to work with.
• The aides are pleasant and caring, and the schedulers are easy to talk to.
• The team helps Mom maintain independence while providing needed assistance and companionship.
• The staff are easy-going and flexible with schedules.
• Right at Home provides great, professional, and caring services; they are highly recommended.
• The caregivers are responsive and caring; clients are delighted with their care.
• The process of setting up home care is easy and caregivers that fit the client are found.
• The team is compassionate, professional, and goes above and beyond to deliver quality care.
• The company makes clients feel like family and creates a welcoming, supportive environment.

Cons

• The company is the worst; it overpromises and underdelivers, and staff are sent without notice, with no manager returning calls.
• The first CNA sent was not a good fit.
• Aides arrived late and the client was charged for the time.
• Many aides sat on their phones during visits, were unprofessional, and shared personal drama with no boundaries.
• The service cannot be depended upon to show up.
• They send lazy, inexperienced staff who are rude.
• There was no way to reach management; there was no contact information.
• The caregiver frightened the client.
• There was no replacement when a caregiver left.

Review

Right at Home Central Pinellas in Clearwater is best suited for families seeking dependable, in-home caregiving that allows a loved one to remain at home with daily living support, companionship, and flexible scheduling. The model shines when a primary caregiver cannot be present around the clock, and when a client benefits from the consistent presence of a few long-tenured aides rather than a rotating pool. The agency's strength is in tailored caregiver matching, rapid dispatch in a pinch, and an engaged office led by a proactive executive team. For seniors with Lewy body dementia, post-hospice needs, or progressive impairments, the service can deliver continuity and comfort in a familiar setting.

Those who may want alternatives include families demanding perfect punctuality and absolute predictability, or those needing consistent English-speaking staff across every shift. A few reviews describe late arrivals, no-shows, and a staff member who spoke little English or appeared distracted on phones. For clients requiring intensive medical nursing or 24/7 supervision in a supervised residential setting, hiring a specialized agency or choosing a facility with on-site staff may be a wiser fit. Additionally, if direct, ongoing access to a single manager is essential, some families will want to confirm a clear, guaranteed point of contact and response protocol.

On balance, the strongest advantages - the compassionate caregivers, strong office coordination, and the family-like culture - do substantial work offsetting rough edges. Families repeatedly praise caregivers who are kind, dependable, and capable of assisting with daily tasks, technology help, and companionship, often forming relationships that feel almost like family. The office staff, including the executive director and coordinators, are described as responsive and engaged, with a demonstrated willingness to adjust and reassign staff to fit personalities and needs. This tends to mitigate the impact of occasional scheduling slip-ups and caregiver turnover by preserving trust and continuity wherever possible.

Operationally, Right at Home Central Pinellas distinguishes itself through a thorough intake, caregiver screening, and a hands-on leadership presence. Reviews highlight a careful matching process, skill tests for new aides, and open-door policy from managers who will listen and intervene. The trade-off is that not every experience lands at the same level - some families report late arrivals or limited English proficiency among caregivers, and a few instances where communication about scheduling or coverage could have been faster. Still, the pattern is that when issues arise, the company's leadership steps in, often delivering a replacement caregiver that immediately improves the situation.

Prospective clients should expect a structured setup: an in-home assessment, a clear care plan, and ongoing adjustment as needs evolve. The agency's willingness to tailor schedules to a family's calendar and to involve the owner in initial visits is repeatedly cited as a major confidence builder. Families benefit from reliable communication channels, fast provisioning of caregivers, and a model that supports aging in place with 24/7 options. To get the most from the service, insist on a primary coordinator, request a trial period with a preferred caregiver, and confirm a back-up plan for vacation or illness, so that transitions remain seamless rather than disruptive.

Bottom line: Right at Home Central Pinellas can be an excellent choice for households that prize warmth, continuity, and in-home autonomy, provided there is active family involvement and clear expectations around scheduling. The key decision hinges on tolerance for occasional hiccups in arrival times or staff English proficiency, balanced against a proven culture of compassionate care and hands-on leadership. For families compromising on neither comfort nor accountability, this agency offers a compelling path to keeping a loved one safe and supported at home. Potential clients should book a deep-dive meeting with the executive director, verify references, and outline exact language and scheduling needs before committing.

This area of Clearwater, Florida offers a convenient and diverse range of amenities for seniors looking to settle down in a bustling community. With several pharmacies, physicians' offices, and hospitals within close proximity, residents can easily access medical services and prescription medications. Additionally, the abundance of parks provides opportunities for outdoor recreation and leisurely strolls. The selection of restaurants and cafes offer a variety of dining options for residents looking to enjoy a meal out. Lastly, the nearby transportation options such as the airport make it easy for seniors to travel when needed. Overall, this neighborhood presents a well-rounded environment with essential services and recreational opportunities for older adults seeking a comfortable and vibrant place to call home.

Pharmacies

• CVS Pharmacy (0.1 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.8 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.1 miles)
• Winn-Dixie (3.2 miles)
• Walgreens (3.8 miles)

Physicians

• Clearwater Pediatric Care (0.6 miles)
• Academic Alliance in Dermatology (3.1 miles)
• Florida Department of Health, Pinellas County Health Department, Clearwater Center (3.1 miles)
• Bay Dermatology & Cosmetic Surgery (3.5 miles)
• Premier Miller (3.9 miles)
• Dunedin Pediatrics (3.9 miles)
• Virginia Street Dermatology (4 miles)

Parks

• McMullen Booth Tennis Center Clearwater FL (0.8 miles)
• Dog Run (1.9 miles)
• Kapok Park (2.3 miles)
• Eagle Lake Park (2.3 miles)
• Cooper Bayou Park (3.7 miles)
• Largo Central Park (4.3 miles)
• Sand Key Park (5.1 miles)

Restaurants

• Chick-Fil-A (0.8 miles)
• McDonald's (1.7 miles)
• Cristino's Coal Oven Pizza (3.3 miles)
• McDonald's (3.4 miles)
• Duff's Buffet (3.5 miles)
• Chick-Fil-A (3.6 miles)
• Hammerstein Brewing Company (3.8 miles)

Hospitals

• Morton Plant Hospital (3.5 miles)
• Morgan Heart Hospital (3.6 miles)
• Mease Countryside Hospital (5.8 miles)
• Mease Countryside Hospital-Medical Arts Building (5.9 miles)

Cafes

• Starbucks (3.7 miles)
• Starbucks (4 miles)
• Belleair Coffee Company (5.3 miles)

Transportation

• St Pete-Clearwater International Airport (PIE) (5.1 miles)

Theaters

• Regal Largo Mall (5.3 miles)
• AMC Woodlands Square 20 (6.8 miles)