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4.3 from 68 reviews
5 stars
49
4 stars
7
3 stars
2
2 stars
1
1 stars
9
Overall Review of Home Instead Senior Care - Pinellas County
differentiator2 reviews mention this
Care needs covered with 24/7 help
Residents describe getting around-the-clock help for serious situations.
Several reviews describe the agency stepping up to 24/7 support when needs became urgent. One family mentions ALS requiring highly specialized care, while another describes COVID leading to additional 24/7 help at home. Across these experiences, families also note hands-on coordination and follow-through as conditions changed.
common6 reviews mention this
Caregivers handle chores and meals
Caregivers are described as taking care of household tasks and cooking.
Residents and families commonly mention help with keeping the home clean, along with practical day-to-day tasks. Reviews include caregivers cleaning thoroughly, assisting with household chores, and supporting meal preparation or meal planning. Some also describe errands and appointment support as part of the help they received at home.
common3 reviews mention this
Quick scheduling and easy communication
Families mention fast responses and clear communication when coordinating care.
Reviews repeatedly point to responsive scheduling and the ability to get help arranged without long delays. Families mention that calls are returned and that issues are handled quickly once they come up. Several also describe office support as part of what made services workable day to day.
caveat4 reviews mention this
Some complaints about billing and intake
A subset of reviews describe problems with intake, scheduling, or billing accuracy.
Not all experiences are smooth. Some reviews criticize intake and appointment handling, including driving out for an intake that did not happen and reporting that communication was inconsistent. Others raise concerns about billing, including charges for services that were not allocated and disputes about fees for night time care. There are also complaints describing caregiver conduct and documentation, with the review author saying issues were not addressed to their satisfaction.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
St. Petersburg-Clearwater International (2 miles away)
Tampa International (13 miles away)
Nearby Places of Interest
This part of Clearwater, Florida offers a variety of amenities and services that may be appealing to seniors looking for a convenient and vibrant community. There are multiple pharmacies within a few miles radius, as well as several reputable physicians' offices for healthcare needs. The abundance of restaurants and cafes provides options for dining out or grabbing a quick bite to eat. Nearby parks offer opportunities for outdoor activities and relaxation, while theaters provide entertainment options. Places of worship are also conveniently located for those seeking spiritual fulfillment. Additionally, the proximity to hospitals ensures quick access to medical care if needed. Overall, this area of Clearwater offers a well-rounded and accessible environment for senior living.
Pharmacies
Walgreens (0.7 miles)
Walgreens (1.1 miles)
CVS Pharmacy (1.6 miles)
CVS Pharmacy (1.8 miles)
CVS Pharmacy (2.3 miles)
Walgreens (2.6 miles)
Winn-Dixie (2.7 miles)
Restaurants
McDonald's (1.1 miles)
Chick-Fil-A (2.5 miles)
Chick-Fil-A (3.5 miles)
Courtside Grille (3.8 miles)
Mercel's Bake Shop (3.8 miles)
Chili's Grill & Bar (4 miles)
McDonald's (4.1 miles)
Physicians
Premier Miller (1.2 miles)
Pinellas County Environmental Health (2.4 miles)
Village Family Practice (2.4 miles)
Carillon Sports & Family Medicine (3.3 miles)
Skin Wellness Center (3.3 miles)
Bay Dermatology & Cosmetic Surgery (3.5 miles)
Clearwater Pediatric Care (4.8 miles)
Transportation
St Pete-Clearwater International Airport (PIE) (1.9 miles)
Parks
Dog Run (2.7 miles)
Largo Central Park (2.9 miles)
Freedom Lake Park (3.1 miles)
Eagle Lake Park (3.5 miles)
McMullen Booth Tennis Center Clearwater FL (3.8 miles)
Home Instead Senior Care - Pinellas County on seniors.fyi includes 20 photos including images showing interior, lobby, office, building, windows, parking, entrance, staircase, and more.
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