4063 Baseball Pond Road, Brooksville, FL 34602
For more information about senior living options: (844) 490-3973
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Oak Hill Senior Living stands out through the voices of families who trusted it with their loved ones during some of life's most challenging moments. One family shared a deeply moving experience of care for a mother who was bed-bound for two and a half years in the skilled nursing portion of the facility. They emphasized that she never developed a bed sore and that she remained as clean and healthy as possible, a testament to the staff's attentiveness and commitment. The care they witnessed was described as dignified and respectful, with a level of attention that went beyond basic duties. An especially touching detail was an aide who painted the mother's nails regularly - an act that reflected the staff's effort to honor her preferences and bring moments of normalcy and joy into her final years. The family's gratitude is clear and enduring, highlighting the compassion and genuine care that Oak Hill Senior Living can provide.
Within the everyday rhythm of Oak Hill, the Bistro staff are a recurring bright spot. Multiple reviews repeatedly mention a staff member named Jeneffer (with several spellings appearing in the posts), describing her as a good worker who is friendly and consistently attentive. She, along with others at the Bistro, is credited with preparing delicious food and maintaining a positive, respectful attitude that greets visitors and residents alike. Guests specifically note how Jenny in the Bistro helps everyone feel welcomed and how the service is delivered with warmth and a genuine smile. The Bistro is portrayed as more than a place to eat - it serves as a hub of hospitality that helps brighten the day of residents, their families, and visitors, with the staff's kindness and dedication felt in every interaction.
Beyond the dining experience, Oak Hill is painted as a clean, modern, and well-kept facility that inspires confidence. Reviewers describe the environment as bright and well-maintained, with amenities like a salon and a fish tank in the lobby that contribute to a calm, inviting atmosphere. The overall impression is that Oak Hill offers a strong base of care and comfort. However, several reviews also point to areas needing attention. Some families observed higher staff turnover and occasional communication gaps, particularly on the rehab side, where patients and families hoped for more patience, engagement, and consistent interaction from nursing staff. Despite these concerns, the memory care unit is celebrated for its exceptional teamwork and kindness, with Debbie singled out as an exemplary nurse who consistently goes above and beyond. Ashley is also praised for compassionate care, underscoring that the facility can deliver outstanding support where it matters most.
Specific individuals in memory care stand out for their intimate knowledge of residents and their personalized approach. Tonya is described as "exemplary" - someone who truly knows each patient, respects their idiosyncrasies, and provides quick, thoughtful assistance. The reviews consistently highlight how staff in memory care treat residents with respect, kindness, and a level of familiarity that makes them feel safe and understood. This level of engagement - knowing the residents well and anticipating their needs - appears to be a core strength of Oak Hill's memory care team and a powerful demonstration of the facility's potential when staff are in-sync and well-supported.
Administrative and billing experiences are a more mixed thread in the narratives. A troubling incident involved a discharge that was not reported properly, resulting in a $4,600 charge that was withdrawn from a family account, with the promise of a refund that could take up to 30 days. This kind of billing misstep adds unnecessary stress to families already navigating emotional and logistical challenges. Reviewers urge prospective families to ask many questions upfront and to seek clear information from the outset, signaling that while the foundation is solid, there is real room for improvement in communication, billing procedures, and consistency across the staff. The overall message is that, with tighter processes and better transparency, Oak Hill can elevate its already strong care to an even higher standard.
A broad range of additional testimonials celebrate individual acts of kindness and professionalism. Lyndsay in dietary is repeatedly praised for accommodating special diets, guiding families through processes, and even taking time to engage with residents and their loved ones - an example of how dietary staff can profoundly affect comfort and satisfaction. The dining team earns continued accolades from families who value both the quality of meals and the warmth of service - Hunter from dining, in particular, is highlighted for his sweet demeanor and assistance during difficult days, which many families found deeply meaningful. The sentiment is that when staff like Lyndsay and Hunter go the extra mile, Oak Hill becomes not just a place for ongoing care, but a true community where residents feel seen and supported.
Taken together, the reviews paint a picture of Oak Hill Senior Living as a beautiful, well-kept facility that genuinely cares about its residents' well-being. Visitors consistently remark on the clean spaces, the calm atmosphere, and the accessible, friendly staff across departments. The Blooming core of the facility - its caring memory care team, the responsive dining and bistro staff, and the warm, welcoming reception - contributes to a sense that this could be a five-star place with continued attention to communication, staffing stability, and billing accuracy. Families speak not only of the quality of care but also of the everyday moments that make Oak Hill feel like home: a room that feels clean and comfortable, a breakfast that reminds someone of IHOP yet arrives with less waiting, and a community where staff greet residents with smiles and genuine regard.
Ultimately, Oak Hill Senior Living is described as a facility with real heart and impressive potential. The positive experiences - both broad and deeply personal - are evident: respectful, compassionate care that honors residents' dignity; staff who remember names, histories, and preferences; and a campus that offers happy touches - a salon, crafts, engaging activities, and a dining program that can lift spirits. At the same time, reviewers are candid about the need for better communication, more consistent staffing, and tighter billing practices. When these improvements align with the existing strengths - the warmth of the Bistro team, the memory care champions like Debbie and Tonya, and the overall cleanliness and atmosphere - the facility stands ready to fulfill its promise of being a place families can trust for care, comfort, and community.
Country Acres Assisted Living Facility ? Brooksville, FL
Nestled in the charming town of Brooksville, Florida, Country Acres Assisted Living Facility offers a warm and welcoming environment for seniors seeking comfortable living arrangements with personalized care. As a board and care home, we prioritize the well-being and independence of our residents while providing the support they need to thrive.
Our facility is designed with your comfort in mind, featuring fully furnished accommodations that come equipped with essential amenities such as cable or satellite TV, Wi-Fi/high-speed internet access, and kitchenettes for added convenience. Residents can enjoy delicious meals in our inviting dining room, participate in scheduled daily activities, or unwind in our beautiful outdoor spaces and gardens.
At Country Acres, we believe that each resident deserves tailored assistance. Our attentive staff provides 24-hour supervision and specialized care services, including help with activities of daily living such as bathing, dressing, and transfers. We take pride in coordinating closely with healthcare providers to manage medication regimens effectively. Additionally, our mental wellness program supports emotional health while accommodating special dietary restrictions to ensure each resident?s nutritional needs are met.
Beyond personal care services, residents can benefit from transportation arrangements for medical appointments and other outings?allowing them to maintain an active lifestyle. With pharmacies and a variety of restaurants located nearby, residents have easy access to essential services as well as opportunities to enjoy local dining experiences.
At Country Acres Assisted Living Facility, we strive to provide a nurturing community where seniors can feel secure and engaged while enjoying their golden years. Discover a place where compassion meets independence; discover home at Country Acres.
Country Acres Assisted Living Facility is located at 4063 Baseball Pond Road, Brooksville, FL 34602 in Hernando County, Florida
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