Oaks At Greenbriar

Pros

• The staff at Greenbriar are exceptional.
• Amanda in admissions, Anthony in family services, and Bailey with the nursing team are consistently available, provide excellent support, and demonstrate genuine compassion for patients and their families.
• Greenbriar is not fancy or opulent, but the facilities are clean and appropriate for the patients they serve.
• The facility environment is very clean and friendly.
• The admissions team is friendly and helpful throughout processes.
• The social worker Anthony is helpful and kind and goes above and beyond to ensure residents receive the best care.
• Greenbrier's physical therapy program helps patients rehabilitate with supportive staff guiding next steps.
• The staff is caring.

Cons

• The staff lounged about in the lobby while patients needed help.
• Bathrooms were locked and a broken toilet went unrepaired for nearly three days.
• Care was lacking, with slow nurse responses and delayed medications.
• The care plan from Blake was not followed, resulting in mouth sores.
• Showers were dirty and there were not enough staff.
• Food was terrible and tasteless.
• Dentures were lost and belongings were mishandled with poor communication.
• There were reports of cross-contamination and repeated scabies infections due to protocol failures.

Review

A wide chorus of voices describes Greenbriar as a place where experiences with care can run the gamut from deeply troubling to genuinely comforting. Across the collection of reviews, families and friends recount both heartbreaking lapses and moments of compassionate intervention, painting a picture of a facility where the quality of care seems to hinge as much on individual staff as on systems in place.

On the negative side, several families recount troubling gaps in basic care and communication. One reviewer described moving a mother with glioblastoma from Blake Hospital to Greenbriar and arriving to find "several employees just lounging about in the lobby" in the late afternoon, and then facing a cascade of practical problems: a broken toilet, bathrooms that were locked, and no timely response to urgent needs. The same account highlighted a fall-risk patient whose addressable needs were met with an ill-conceived idea - having the patient walk to the lobby to obtain a key to use the bathroom - leading to a three-day delay before the toilet was repaired. Additional concerns followed: slow responses to calls, delays in medication delivery, and a change in prescribed meds that allegedly contributed to severe mouth sores and pain. The reviewer also pointed to a condescending attitude from a unit nurse and concluded with a strong warning not to recommend the facility.

Other reviews mirror that unease while adding different dimensions of dissatisfaction. One account emphasized that, despite a private room, the overall impression was marred by the impression that care was inconsistent and sometimes uncaring. A recurring thread is the sense that some staff members could be compassionate and responsive, but systemic issues - like communication gaps, misaligned medications, and apparent lapses in basic sanitation and safety - left families feeling anxious and unheard.

By contrast, several reviews center on staff members who stood out for their dedication and warmth. One family stated that "the staff at Greenbriar are exceptional or at least that was our experience," singling out Amanda (admissions), Anthony (family services), and Bailey and other nursing colleagues for being "always available, provided excellent support, and demonstrated genuine compassion and care" for both the patient and the family. In these narratives, the facility's value is not its opulence but the people who work there, whose care helped a patient named "Mr. Bob" transition through the end of life with a sense of dignity. Another tribute emphasizes that although the facility isn't fancy, its cleanliness and overall environment were acceptable, and that the staff's presence and responsiveness made a meaningful difference during a difficult period.

Other positive notes center on long-term care experiences that left families grateful for staff dedication. One reviewer who described a multiple-week stay for their father praised the staff's friendliness and the clean, supportive environment. They stressed that the real heart of Greenbriar lay in its people - the caregivers who showed up consistently and treated residents with respect, even as the family acknowledged the desire to bring loved ones home.

The reviews also document persistent, serious concerns that go beyond occasional lapses. A particularly troubling thread involves allegations of poor hygiene practices and safety risk, including claims of extreme cross-contamination and repeated infections (scabies) that some families felt were not being properly addressed. There are accounts alleging that a physician was rarely present, and that formal complaints and state investigations uncovered violations or alleged violations of laws. In one dramatic entry, a family recounted that a social worker and the administration were slow to resolve issues around dentures, dentures lost or damaged, and personal belongings - a situation that culminated in an accusation that a family would seek legal counsel. There are also stories of miscommunication around patient status (one reviewer briefly reported a loved one's death by mistake, followed by anger and frustration once the truth emerged) and repeated losses of personal items (shorts, dentures) with little timely follow-up.

A more mixed note comes from a review praising a social worker named Anthony for being helpful, especially in coordinating audiology services and ensuring residents receive necessary care. That voice highlights how even within a challenging environment, competent, compassionate staff can make a meaningful difference, particularly when families feel heard and supported during difficult medical journeys.

Overall, the collection suggests that Greenbriar's reputation rests on highly variable experiences. Several families credit specific staff members with extraordinary care and empathy - people who make the difference when a patient's health and dignity are on the line. At the same time, other families report troubling gaps in basic care, hygiene, timely communication, and accountability that lead to fear about safety and well-being. The narrative is not uniform: it ranges from heartfelt gratitude for individualized attention and smooth transitions to stern warnings about neglect, mismanagement, and inadequate responsiveness. For anyone considering Greenbriar, the takeaway is clear: outcomes appear highly dependent on the particular caregivers involved, and advocates emphasize the importance of staying engaged, asking questions, and confirming that care plans and daily needs are being met with diligence and respect.

This part of Bradenton, Florida, offers a convenient and diverse range of amenities suitable for seniors looking to settle in the area. With multiple pharmacies, cafes, physicians' offices, hospitals, parks, places of worship, and even a theater nearby, residents have easy access to essential services and leisure activities. The close proximity to Sarasota-Bradenton International Airport also ensures convenient travel options for those who may wish to visit or have visitors from out of town. Additionally, the presence of popular restaurant chains like Chili's Grill & Bar and Chick-Fil-A provide dining options for those seeking a variety of cuisines. Overall, this neighborhood offers a well-rounded mix of resources and entertainment venues that could enhance the quality of life for seniors looking to make Bradenton their home.

Pharmacies

• CVS Pharmacy (0.9 miles)
• Pelot's Pharmacy (1.1 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.3 miles)
• Winn-Dixie (2.5 miles)
• Winn-Dixie (2.5 miles)
• Walgreens (2.6 miles)

Cafes

• Starbucks (1 miles)
• Metro Diner (3.1 miles)
• Starbucks (3.5 miles)
• Starbucks (4.2 miles)
• Starbucks (4.6 miles)
• Starbucks (5.3 miles)
• Starbucks (6.7 miles)

Physicians

• K & H Health Kare (1 miles)
• Ear Nose And Throat (1 miles)
• A Gomez Leslie DO (1.1 miles)
• Lung Associates Pa (1.1 miles)
• Armand's Hearing Center (1.4 miles)
• West Manatee Health Center (1.6 miles)
• Manatee Cardiac Rehabilitation Center (2.3 miles)

Restaurants

• Chili's Grill & Bar (1.1 miles)
• Cody's Original Roadhouse (1.4 miles)
• Mr Tequila Restaurant (1.4 miles)
• PIER 22 Restaurant Patio Catering (1.5 miles)
• Chick-Fil-A (1.7 miles)
• Jeremiah's Italian Ice (1.7 miles)
• Tijuana Flats (1.8 miles)

Hospitals

• Family Birthplace (1.1 miles)
• State College of Florida, Manatee-Sarasota (3.3 miles)
• H2u (3.5 miles)

Parks

• Bradenton Riverwalk (1.3 miles)
• GT Bray Park (3.2 miles)

Places of Worship

• West Bradenton Baptist Church (2.4 miles)

Theaters

• Regal Oakmont (3.1 miles)

Transportation

• Concourse B (6.4 miles)
• TSA Pre-Check (6.4 miles)
• Sarasota-Bradenton International Airport (SRQ) (6.4 miles)
• Baggage Claim (6.5 miles)