Acasa SeniorCare of Tampa Bay

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Pros

• Acasa SeniorCare of Tampa Bay provided exceptional support during a challenging time, even sending a heartfelt handmade sympathy card upon the passing of a loved one.
• The in-home caregiver was highly regarded for her excellent care and understanding approach towards the client's mother, particularly with managing Alzheimer's and dementia.
• The caregivers received specialized training from a certified dementia coach, contributing to better care for clients suffering from dementia.
• The team's compassion and professionalism offered peace of mind to family members while they went about their daily routines.
• Clients expressed deep appreciation for the kind, compassionate support provided by Acasa SeniorCare for both their mother and aunt, who enjoyed their services immensely.
• Overall satisfaction was noted due to the helpfulness of the Acasa team in easing caregivers’ burdens associated with caring for family members with dementia.

Cons

• The company is more focused on employee hours than providing consistent care for clients, which frustrates family members.
• Some caregivers were described as terrible, leading to damage in the home and missing items that have not been located.
• The service was inconsistent, with last-minute cancellations and poor communication from the back office.
• Family members feel that the company does not recognize or appreciate valuable caregivers like the one they prefer for their loved ones.
• Overall dissatisfaction with the level of service and support received from the company based on personal experiences.

Review

Acasa SeniorCare of Tampa Bay has garnered a mixed but predominantly positive response from clients regarding their in-home caregiving services. Many families have expressed deep appreciation for the support and compassion shown by the caregivers, particularly during challenging times like Hurricane Ian, when personalized coordination demonstrated the company's commitment to client care. One client notably shared that they received a handmade sympathy card after the passing of their brother, highlighting the personal touch that Acasa endeavors to instill in its interactions with families.

One particular caregiver stood out for one family, providing exceptional support to their mother who suffers from Alzheimer’s and dementia. The family praised her skills and emotional connection with their parent, emphasizing how critical it is for their loved one to maintain continuity with a familiar caregiver. They expressed frustration with Acasa’s operational policies, which they perceive as prioritizing employee hours over the specific needs of clients. Their experience reveals a disconnect between family needs and corporate structure, as they feel strongly that retaining competent caregivers who build rapport with patients should be prioritized over scheduling concerns.

Despite some issues with service consistency noted by several reviewers, many were thankful for the overall quality of care provided by dedicated staff members. Some caregivers received special training from certified dementia coaches, which impressed clients and reassured them that their loved ones were in capable hands. The presence of a nurse at the helm added an additional layer of comfort for families navigating daily challenges associated with caring for someone suffering from dementia or other cognitive impairments. This professional oversight has been lauded as contributing significantly to peace of mind for those juggling work responsibilities while ensuring adequate care for vulnerable family members.

However, not all experiences were uniformly positive; some individuals reported dissatisfaction due to inconsistent service delivery, including last-minute cancellations. These disruptions created added stress for families already facing significant challenges in caregiving situations. Compounding this frustration was feedback indicating that communication within Acasa's back office fell short; vital information appeared lost or mishandled, further exacerbating existing tensions experienced by clients as they sought reliable assistance.

Additionally, while many caregivers excelled in their roles, there were reports suggesting varied levels of competency among caretakers—some met expectations while others did not deliver appropriate care standards leading to property damage or loss when left unsupervised in clients’ homes. Such discrepancies raised concerns about thorough vetting processes and ongoing training initiatives within the company to guarantee all staff provide safe and respectful care.

Overall, Acasa SeniorCare appears committed to enhancing its service delivery model through individualized approaches tailored toward dementia care while making strides through targeted training programs. However, critical areas need improvement related specifically to consistent caregiver assignments and internal communication practices so that families can rely steadfastly on support without added complications during difficult times. Through addressing these operational shortcomings, Acasa SeniorCare could solidify its reputation as a leading provider of compassionate in-home eldercare services in Tampa Bay—a goal aligned with both client satisfaction and employee retention alike.

This part of Bradenton, Florida offers a convenient and diverse range of amenities for seniors considering the area for living. With a variety of dining options such as Mandola's Italian Kitchen, Chick-Fil-A, and Tiki Docks River Bar & Grill, seniors can enjoy delicious meals without having to travel far. Additionally, there are multiple reputable physicians and medical centers within close proximity, including Partners in Allergy & Asthma Care and South Shores Physicians, ensuring easy access to healthcare services. For leisure activities, there are Starbucks cafes nearby for socializing or unwinding with a cup of coffee, as well as Xscape Theatres Riverview 14 for entertainment. Nearby parks like Sterling Ranch Park offer opportunities for outdoor recreation and relaxation. Overall, this neighborhood provides a well-rounded environment for seniors looking to settle in Bradenton.

Restaurants

• Mandola's Italian Kitchen (1.2 miles)
• Chick-Fil-A (1.4 miles)
• McDonald's (1.6 miles)
• Beef 'o' Brady's (2.1 miles)
• McDonald's (2.9 miles)
• Zaxby's (3.1 miles)
• Tiki Docks River Bar & Grill (3.8 miles)

Physicians

• Partners in Allergy & Asthma Care (1.5 miles)
• Tower Radiology (1.8 miles)
• Family Medical Care of Riverview (4.3 miles)
• Noorani Medical Center (5.3 miles)
• Brandon Area Primary Care (5.5 miles)
• South Shores Physicians (5.5 miles)
• Apollo Beach Medical Center (5.6 miles)

Cafes

• Starbucks (1.6 miles)
• Starbucks (5.5 miles)
• Starbucks (5.7 miles)
• Foxtail Coffee Bb Riverview (7 miles)
• Starbucks (7.2 miles)
• Starbucks (7.5 miles)
• Starbucks (8.7 miles)

Pharmacies

• Winn-Dixie (1.8 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.1 miles)
• Walmart Pharmacy (3.3 miles)
• Winn-Dixie (4.7 miles)

Places of Worship

• South Bay Church (1.9 miles)
• Fishhawk Fellowship Church (6.2 miles)

Hospitals

• St Joseph's Hospital-South (2.4 miles)
• Brandon Ambulatory Surgery Center (8.3 miles)
• Total Imaging - Parsons (8.5 miles)

Theaters

• Xscape Theatres Riverview 14 (5.8 miles)

Parks

• Sterling Ranch Park (6.3 miles)
• Apollo Beach Skate Park (6.6 miles)