Rustic Retreat

Pros

• The entire staff is wonderful as is the owner, June T.
• Mom consistently expressed happiness in being there and in all the great care that she received.
• The resident rooms are pleasantly furnished and all needs are met.
• My mother was a resident at Rustic Retreat for two years and I cannot say enough positive things about it.
• Rustic Retreat feels more like an old Key West Motel, back in time.
• Some of the staff have been there for decades, which is not the norm in this industry at ALL, they got to know my mother, understood her personality and made her feel welcome and respected.
• Most caring owner and staff...Small and comfortable.
• The staff themselves have been there for many years... After 4 months, my dad calls it home!

Cons

• The place has no call buttons by the bed or in the bathrooms for anyone to call for help.
• The food is terrible and they give such small portions that are meant for a child.
• They don't even have any registered nurses working there and a doctor only comes there once every two weeks and rushes out.
• The owner June is not a very nice person and she runs this place the cheapest way possible and the rooms are so small.
• Some of the staff is actually rude, making it known that they feel bothered by helping residents who need extra assistance.
• They have no land line telephones in the patient rooms and no call button for help should someone living there need assistance.

Review

Rustic Retreat, an assisted living facility located in South Florida, has garnered mixed reviews from residents and their families. While some have praised the facility for its peaceful and lovely environment, compassionate caregivers, and excellent staff, others have expressed dissatisfaction with various aspects of the facility.

One reviewer shares how their mother thoroughly enjoyed her time at Rustic Retreat. She specifically mentions her deep admiration for her caregiver named Peaches, who she considered a wonderful and compassionate friend. The overall staff is commended for their exceptional service, with the owner, June T., receiving praise as well. The reviewer and his wife frequently visited and were always pleased with the care provided to their mother. They highlight the pleasant furnishings in the resident rooms and emphasize that all needs were consistently met.

In stark contrast to this positive perspective, another reviewer strongly criticizes Rustic Retreat. They claim that it is the worst nursing home in all of South Florida. The absence of call buttons by beds or in bathrooms is highlighted as a significant flaw, making it difficult for residents to seek help when needed. Instead, they are expected to use personal cell phones or rely on an inconsistently answered front desk phone number. Furthermore, the portion sizes of food are criticized as being inadequate, likened to child-sized servings. The absence of registered nurses on staff and infrequent visits from doctors are additional grievances expressed by this dissatisfied reviewer. They also accuse owner June of running the facility cheaply and describe the small room sizes as undesirable. Additionally, it is mentioned that residents must pay rent in addition to Medicare coverage.

Contrary to this negative viewpoint, another individual expresses overwhelming satisfaction with Rustic Retreat during their mother's two-year stay there. They commend its unassuming exterior and location while emphasizing its caring staff comprised of long-term employees. Despite initially struggling to find an ALF that would suit their mother's preferences due to her aversion toward institutional environments, they found Rustic Retreat to have a more welcoming and comfortable ambiance. The presence of plants and accessibility to the outdoors from every room were particularly appreciated. They emphasize the positive relationships their mother developed with staff members, who made her feel respected and welcome in her "little apartment" at Rustic Retreat.

A fourth review raises concerns about the honesty of management and reports that some staff members were rude to a friend seeking assistance in the bathroom. They highlight the lack of landline telephones in patient rooms, the absence of call buttons, and no railings in bathrooms as additional sources of dissatisfaction.

Lastly, a veteran residing at Rustic Retreat for six years describes feeling like part of the facility's family. They appreciate the staff's care and support, including laughter, hugs when needed, and back rubs. The quality of food is deemed excellent by this reviewer.

In conclusion, reviews for Rustic Retreat are divided. Positive feedback praises aspects such as a peaceful environment, compassionate caregivers, devoted staff members with long tenures, comfortable furnishings in resident rooms, and residents' contentment with their stay. Conversely, negative reviews cite issues related to communication systems for requesting assistance, food portion sizes and quality, limited medical personnel on-site and during visits from doctors, small room sizes, lack of railings in bathrooms, and potentially unhelpful staff interactions.

This area of Boynton Beach, Florida offers a convenient and vibrant community for senior living. With several pharmacies situated within a few miles, accessing medications and healthcare services is easily manageable. There are also various dining options nearby, ranging from casual eateries to more upscale restaurants, catering to diverse culinary preferences. In terms of recreation, the area boasts well-maintained parks and a local brewery for social gatherings. Additionally, medical facilities and specialists are located within close proximity for any healthcare needs. Transportation options such as the Boynton Beach Tri-rail Station provide accessibility for those without personal vehicles. Overall, this neighborhood offers a mix of amenities that would cater to the needs and interests of older residents seeking an active yet convenient lifestyle in Boynton Beach.

Pharmacies

• CVS Pharmacy (0.5 miles)
• My Best Pharmacy (1.5 miles)
• Walgreens (1.7 miles)
• Walgreens (2.1 miles)
• CVS Speciality (2.2 miles)
• Humana Pharmacy (2.4 miles)
• Winn-Dixie (2.5 miles)

Restaurants

• Banana Boat (0.7 miles)
• Bramer's Brazilian Cuisine (1.5 miles)
• Copperpoint Brewing Company (1.8 miles)
• Hurricane Grill & Wings (2 miles)
• Tijuana Flats (2.1 miles)
• Chipotle Mexican Grill (2.1 miles)
• Miller's Ale House - Boynton (2.1 miles)

Parks

• Ocean Front Park (0.8 miles)
• Ezel H. Community Park (0.9 miles)
• Gulfstream Park (2.3 miles)
• Caloosa Park (3.5 miles)

Transportation

• Boynton Beach Tri-rail Station (1.6 miles)

Cafes

• Panera Bread (1.6 miles)
• Starbucks (3 miles)
• Starbucks (5.6 miles)
• The Original Brooklyn Water Bagel Co. (6.6 miles)

Physicians

• Florida Eye Microsurgical Institute (2.1 miles)
• Martha Mercedes Rodriguez (2.2 miles)
• Imaging Center-Boynton Beach (2.2 miles)
• Boynton Eye Institute PA (2.9 miles)
• Florida Allergy & Asthma Assoc (4.6 miles)
• Medical Specialists of the Palm Beaches (4.7 miles)
• JFK Medical Center (4.8 miles)

Theaters

• Cinemark (2.3 miles)

Hospitals

• Jfk Cath Lab (4.8 miles)
• Jfk Transport (4.8 miles)

Places of Worship

• First Congregational Church of Lake Worth (6.6 miles)