Brightstar Care of Naples & Ft. Myers in Bonita Springs, FL

Brightstar Care of Naples & Ft. Myers is a senior community in Bonita Springs, FL.

Information last verified:

28901 Trails Edge Blvd #203, Bonita Springs, FL 34134

For more information about senior living options: (866) 208-4318

4.3 from 37 reviews
5 stars
30
4 stars
1
3 stars
0
2 stars
0
1 stars
6

Overall Review of Brightstar Care of Naples & Ft. Myers

common 14 reviews mention this

Caregivers are compassionate at home

Residents and families repeatedly describe caregivers who are compassionate and attentive at home.

Many reviewers say the caregivers are caring, patient, and attentive, and that they take time to understand a loved one’s needs. Several mention emotional support alongside day-to-day help, including forming a connection that eased transitions to care. A few also describe caregivers following up after hospital or rehab stays, not just arriving for scheduled shifts.

common 11 reviews mention this

Scheduling is flexible and responsive

Families describe schedulers who work with their routines and respond when changes are needed.

A frequent theme is how responsive the office and scheduling team is when families have questions or need adjustments. Reviewers mention returning calls, finding a better fit for a companion, and accommodating timing requests when possible. Some also describe ongoing coordination over longer periods and quick changes when assignments need to shift.

common 3 reviews mention this

Experience with Alzheimer’s companionship

Several families mention comfort with Alzheimer’s or dementia-focused companion care.

Multiple reviews describe using companionship for a loved one with Alzheimer’s and highlight the caregiver’s experience with the condition’s progression. Reviewers also mention scheduling a companion for set hours and feeling supported in finding the right match. Taken together, the feedback suggests the service is often chosen specifically for memory-related at-home support.

caveat 3 reviews mention this

Some families report poor professionalism

A smaller set of reviews report problems with professionalism, empathy, or communication.

While many reviews are positive, a few 1-star experiences describe caregivers who seemed dismissive and actions that left families upset. Reviewers also mention management not taking meaningful steps to resolve issues in their situations. One reviewer raises concerns about billing and another describes rude owners and missed callbacks even during emergencies.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Transportation

  • Southwest Florida International (15 miles away) Southwest Florida International (15 miles away)

Nearby Places of Interest

Physicians

  • My Men's Clinic of Bonita Springs (0 miles)
  • West Coast Mobile Orthopedics (0.9 miles)
  • NCH Immediate Care (1 miles)
  • Hoglund Family Hearing and Audiology Center (1 miles)
  • Samotin Orthopaedics (1.1 miles)
  • 21st Century Oncology (2.4 miles)
  • Radiation Therapy Regional Centers (2.4 miles)

Restaurants

  • Mel's Diner (0.2 miles)
  • Taco Bell (0.5 miles)
  • McDonald's (0.7 miles)
  • Wendy's (0.8 miles)
  • Skillets - Bonita Springs - Sunshine Plaza (1.1 miles)
  • Jack's Bait Shack (1.9 miles)
  • DeRomo's Gourmet Market & Restaurant (2.3 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • John's Pharmacy (1 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.6 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (2.9 miles)

Parks

  • River Walk Park Bonita Bay (1.7 miles)
  • Delnor-Wiggins Pass State Park (3.4 miles)
  • Can U Dig It (5 miles)

Cafes

  • Starbucks (1.9 miles)
  • Trackside Donuts & Cafe (1.9 miles)
  • Downtown Coffee And Wi (2.2 miles)
  • Survey Cafe (2.4 miles)
  • Starbucks (3.3 miles)
  • Fit & Fuel Cafe (4.5 miles)
  • Grain De Cafe (4.8 miles)

Hospitals

  • Lee Health Outpatient Rehabilitation - Bonita Bay Lifestyle Center (2.3 miles)
  • Physicians Day Surgery Center (3.1 miles)
  • NCH North Naples Hospital (3.2 miles)
  • Lee Health Outpatient Rehabilitation - Coconut Point (5.4 miles)

Places of Worship

  • Iglesia Cristiana Jesus Amor Eterno En Peniel In (4.1 miles)
  • Destiny Church Naples (5.1 miles)

Theaters

  • Silver Spot Cinema MERCATO (4.5 miles)

Frequently Asked Questions

Where is Brightstar Care of Naples & Ft. Myers?

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