The Saybrook at Haddam

Pros

• The facility is beautifully decorated and resembles a hotel, providing a comfortable and inviting environment for residents.
• The staff at Saybrook at Haddam are praised for their expertise, compassion, and dedication to the well-being of the residents.
• Residents enjoy engaging activities like bingo and cards, contributing to a vibrant community atmosphere.
• Families feel relieved knowing their loved ones are safe and well-cared for in such a supportive setting.
• The food quality is appreciated by many, with meals being described as delicious and even offering wine during dinner.
• The layout of the facility is spacious, clean, and thoughtfully designed to promote resident comfort.
• Positive experiences were highlighted regarding personalized care during recovery processes for residents needing assistance after falls or health challenges.
• Many reviews express gratitude for the peace of mind that comes from having family members in a safe place where their needs are met with attention and care.

Cons

• A reviewer expressed dissatisfaction with the facility, stating they don't abide by care plans and fail to notify families of concerns regarding resident health.
• Another comment highlighted that a relative's legs were swollen due to the staff's negligence in elevating them, leading to pain and potential health risks.
• One family reported a distressing situation where their mother was found on the floor bleeding from her head, raising serious concerns about responsiveness and care at night.
• Multiple reviewers noted that despite the beautiful setting, there were complaints about inadequate staffing levels and caregiver-to-resident ratios, suggesting insufficient attention to residents' needs.
• A reviewer mentioned that while one person managed night shifts for both assisted living and memory care, this created significant concern over the level of supervision available during those hours.
• There was frustration over inconsistent food satisfaction among residents, contrasting some positive comments with those who felt the meals were lacking or unpalatable.

Review

The Saybrook at Haddam has garnered a mix of reviews from families who have toured or placed their loved ones in the facility. Many visitors were impressed by the aesthetics and cleanliness of the establishment, often mentioning its hotel-like ambiance. The layout is spacious, with amenities that include a hair salon, movie room, dining areas, and even a library—notably creating an environment that feels inviting and home-like. For some families, this beautiful setting was a decisive factor in their choice to place their loved one there.

One family highlighted their experience touring The Saybrook with hopes of moving in but faced unforeseen circumstances; they had even put down a deposit on a two-bedroom apartment for their mother before she passed away. They expressed gratitude for the support provided during this emotionally challenging period. Others echoed similar sentiments, praising the knowledgeable staff who assisted them through transitions and emphasizing how critical such guidance was during these tough times.

However, not all experiences were positive. Several reviews indicated significant concerns regarding the quality of care provided to residents. One reviewer described an alarming situation where their aunt's legs became severely swollen due to neglect in adhering to her care plan; they accused the facility of failing to elevate her legs as required. This pointed criticism raised questions about staff responsiveness and adherence to medical guidelines, leading to feelings of frustration among families left worrying about their loved one's well-being.

On another note, some families expressed satisfaction with the activities offered at The Saybrook at Haddam. Residents enjoyed engaging games like bingo and cards—activities that foster social interaction and mental engagement—though opinions on food varied with some appreciating meals while others felt dissatisfied with menu options available to residents. Still, many claimed that overall experiences were favorable due to attentive staff members who created supportive atmospheres for residents adjusting from independent living.

Several testimonials stood out as particularly glowing endorsements of The Saybrook's personnel and operations during challenging times such as the COVID-19 pandemic. Families valued not only how well-protected their loved ones felt but also appreciated efforts made by team members who worked diligently behind the scenes to ensure safety protocols were maintained effectively within the community.

Unfortunately, contrasting these positive reflections are serious allegations regarding understaffing issues within the facility at night—a concern voiced by multiple reviewers who found it troubling that calls went unanswered when emergencies arose. A family reported being unable to reach anyone when alerted that their mother had fallen ill; doubts began creeping in regarding adequate staffing levels capable of providing sufficient oversight for resident safety.

This combination of praise alongside serious critiques ultimately paints a complex picture of life at The Saybrook at Haddam—a place where stunning visuals draw families in but instances highlighting lapses in care call into question whether it can be deemed truly safe or appropriate for vulnerable individuals requiring consistent support. As potential residents tour facilities like The Saybrook today more than ever before amid increasing awareness over elder care standards and safety protocols, ensuring comprehensive assessment becomes paramount when navigating such emotional journeys regarding loved ones’ welfare.

This area of Haddam, Connecticut offers a variety of amenities and services that would be beneficial for senior living. The proximity to restaurants like Creative Cakes by Donna and La Vita Gustosa provides convenient dining options, while parks such as Gillette Castle State Park offer opportunities for outdoor recreation. Access to pharmacies like Nathan Hale Pharmacy and healthcare facilities such as Middlesex Hospital Primary Care ensures easy access to medical services. Additionally, the presence of cafes like Savour Cafe and Bakery offers spaces for social gatherings and relaxation. Transportation options are also available with the Amtrak/Shore Line East - Old Saybrook Train Station nearby, making it convenient for seniors to travel if needed. Overall, this part of Haddam provides a well-rounded community with essential resources for comfortable senior living.

Restaurants

• Creative Cakes by Donna (0.1 miles)
• La Vita Gustosa (0.8 miles)
• Blue Oar (1 miles)
• Rustica Ristorante (2.8 miles)
• Coyote Blue Tex Mex Cafe (7.2 miles)
• Black Jax Saloon (7.6 miles)
• BarrelHouse (8.3 miles)

Parks

• Gillette Castle State Park (3.2 miles)
• Machimoodus State Park (3.5 miles)
• Chatfield Hollow State Park (8.2 miles)

Pharmacies

• Nathan Hale Pharmacy (4 miles)
• Higganum Pharmacy (5.2 miles)
• Killingworth Family Pharmacy (8.2 miles)
• Walgreens (9.3 miles)
• Ahold (9.3 miles)
• Walgreens (10.7 miles)
• CVS Pharmacy (10.8 miles)

Physicians

• Higganum Family Medical Group (4.4 miles)
• Higganum Family Practice (4.4 miles)
• Elgart Pinn Gordon & Elgart Drs (4.9 miles)
• Connecticut Ear Nose & Throat (8.2 miles)
• Kressley Elisabeth M MD (8.2 miles)
• Middlesex Gastroenterology (8.4 miles)
• Middlesex Hospital Primary Care (8.5 miles)

Cafes

• Savour Cafe and Bakery (7.6 miles)
• Starbucks (11.1 miles)
• Mystic Market Kitchen and Eatery (11.5 miles)
• Turtle Cafe (11.5 miles)
• Ashlawn Farm Coffee (11.7 miles)
• Perkatory Coffee Roasters (12.1 miles)

Hospitals

• Middlesex Hospital Cancer Center (9.7 miles)
• Yale New Haven Health Old Saybrook Medical Center (10.3 miles)
• Riverview Children's Hospital (10.3 miles)
• Connecticut Valley Hospital (10.9 miles)

Transportation

• Amtrak/Shore Line East - Old Saybrook Train Station (11.6 miles)