Total Assurance Home Health Care

Pros

• Total Assurance Home Healthcare consistently demonstrates reliability by quickly providing professional caregivers, even on short notice.
• The caregivers at Total Assurance HHC offer compassionate support that greatly eases the minds of families in difficult situations.
• Clients express immense gratitude for the dedicated 24/7 care provided to their loved ones, significantly enhancing their peace of mind.
• The responsive service of Total Assurance HHC ensures that clients can count on assistance whenever it is needed, regardless of the time.
• Families appreciate the thorough and caring support given to their relatives, which reflects positively on the commitment of the caregiving team.

Cons

• The caregiver assigned three days before the surgery informed the client just a day prior that she was uncomfortable making the drive, causing last-minute distress.
• The owner of the caregiving service was unavailable on a Sunday during an emergency situation, leaving the client with no options as their surgery approached.
• The client expressed frustration over receiving inadequate care despite giving more than a month's notice, deeming it completely unacceptable.
• The client felt abandoned by the service after experiencing poor communication and support during a critical time.
• The review suggests that the company appears to be busy enough to disregard potential customers who may need their services in urgent situations.

Review

In the world of home healthcare services, reliability and responsiveness are paramount, especially in critical situations. One individual recently shared their harrowing experience with a caregiver agency that drastically fell short of expectations. Despite providing over a month’s notice that they would need assistance post-surgery, the client was assigned a caregiver just three days prior to their scheduled procedure. This late arrangement raised concerns from the outset, but it was further exacerbated when the assigned caregiver communicated just one day before the surgery—on a Sunday—that she would not be able to make the drive due to discomfort.

The timing of this revelation could not have been worse; with surgery scheduled for Monday morning and no alternative options readily available, this last-minute cancellation created an urgent crisis for the patient. Attempts to contact the owner of the agency proved futile as well, leaving them without recourse during an emergency situation. Although acknowledging that Sundays can pose challenges for many business owners, this particular circumstance underscored a significant lack of accountability and preparation on the part of the agency. The client expressed frustration that despite providing ample advance notice, their needs were not met adequately when it mattered most.

This negative experience stands in stark contrast to reviews received by another home healthcare provider, Total Assurance Home Healthcare (HHC). Many former clients praised Total Assurance HHC's impeccable service and dedication to addressing urgent care needs at any hour. For example, one grateful customer recounted how their regular caregiver called out unexpectedly at 9 PM on the night before her scheduled shift. In what must have felt like a desperate situation, Total Assurance HHC stepped up by swiftly finding a courteous and professional replacement caregiver on the same day. Such responsiveness is critical in building trust between care providers and families relying on them for support during emergencies.

Another review highlighted how caregivers from Total Assurance HHC eased concerns surrounding hospital discharge for an elderly parent recovering from a fall. The consistent presence of attentive staff allowed family members peace of mind knowing their loved one was being cared for appropriately in a familiar environment. Both patients and families reported feeling reassured thanks to caregivers who were responsive to needs—something that clearly contrasts with experiences cited by others who felt abandoned by their agencies.

Furthermore, there were heartfelt testimonials emphasizing gratitude towards Total Assurance HHC's 24/7 caregiving services provided to an uncle living far away from his family members. For those unable to be physically present due to distance or other obligations, having dedicated professionals close at hand resulted in transformative feelings of relief and security about their loved one's welfare. Clients expressed admiration for how these caregivers managed daily tasks while maintaining compassionate relationships with those they served.

Despite substantial variances in service quality between these two organizations, both cases underscore how crucial communication and reliability are within home healthcare contexts. Poorly managed expectations can lead to devastating consequences during critical times—something experienced firsthand by one dissatisfied user—while exemplary service can enhance comfort levels significantly for both patients and concerned relatives alike. It becomes evident that choosing the right provider requires thorough research into each agency's operational practices as well as its reputation among past clients.

Ultimately, stories like those shared emphasize not just personal experiences but broader trends affecting individuals seeking home healthcare services today: whether facing minor hurdles or major emergencies where lives may depend upon prompt action from reliable caregivers—it is clear that proper planning alongside appropriate follow-through matters greatly when it comes down healing journeys made possible through trustworthy assistance structures within our communities.

This part of Brookfield, Connecticut offers a range of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. Nearby medical facilities such as Headache & Pain Management Associates and Costco Eye Center provide easy access to healthcare services, while pharmacies like Rite Aid and Walgreens are conveniently located for medication needs. There are also various dining options including Maggie McFly's and Cibo Italian Street Food, offering diverse choices for meals. Places of worship such as St Joseph's Church cater to spiritual needs, and parks like Danbury Town Park and Hatters Park provide opportunities for outdoor recreation. Access to transportation options like U-Haul Moving & Storage of Danbury and the Bethel Metro-North Station adds to the convenience of living in this area.

Physicians

• Headache & Pain Management Associates (0 miles)
• Costco Eye Center (0.3 miles)
• Western Connecticut Medical Group Brookfield (0.6 miles)
• Danbury Orthopedic Associates Pc (1.7 miles)
• Connecticut Pain Care PC (2.2 miles)
• Ragona Andrew DDS-Associated Oral Maxillofacial (2.2 miles)
• Michael Bard (2.2 miles)

Pharmacies

• Rite Aid (0.2 miles)
• Walgreens (1.3 miles)
• Compassionate Care Center of CT (2 miles)
• Big Y (2.7 miles)
• Super Stop & Shop (2.7 miles)
• CVS Pharmacy (3.6 miles)
• Main Street Pharmacy (4.3 miles)

Restaurants

• Maggie McFly's (0.3 miles)
• Chick-Fil-A (0.5 miles)
• Five Guys Burgers & Fries (0.6 miles)
• Cibo Italian Street Food (0.9 miles)
• Wendy's (1 miles)
• Stew Leonard's (1.4 miles)
• Gluten Free Oasis (1.5 miles)

Places of Worship

• St Joseph's Church (1.6 miles)
• Church of Jesus Christ of Latter Day Saints (3.5 miles)

Hospitals

• Danbury Hospital Business Office (2 miles)
• Danbury Hospital (3.5 miles)

Cafes

• Starbucks (2.7 miles)
• Starbucks (3.6 miles)
• Starbucks (7.1 miles)
• Starbucks (8.5 miles)

Parks

• Danbury Town Park (2.8 miles)
• Hatters Park (2.9 miles)
• Rogers Park (4.7 miles)
• Tarrywile Mansion (5.2 miles)
• Parloa Park (5.3 miles)
• Harrybrooke Park (6.3 miles)
• Lovers Leap State Park (6.7 miles)

Transportation

• U-Haul Moving & Storage of Danbury (4.7 miles)
• Bethel Metro-North Station (4.9 miles)