752 Park Avenue, Bridgeport, CT 06604
For more information about senior living options: (844) 490-3973
The Watermark is described as a warm, welcoming, and wonderful community. The staff are wonderful, professional, kind, and caring, creating a culture of warmth. Residents feel safe, respected, and well cared for. The facilities are outstanding, with a pool, gym, walking trails, and on-site nurses. The community offers a wide, daily schedule of activities for all interests. Move-ins and transitions are seamless, with staff coordinating apartment setup and helping residents feel at home. The rehabilitation services (PT/OT) are top-notch and highly supportive. The grounds and setting are beautiful and serene, with spaces to walk, read, pray, or reflect. The community feels like family, with staff knowing residents by name and showing genuine care.
The reviewer notes that the facility was unresponsive to family inquiries. It is stated that physical therapy was stopped with no communication. It is claimed that staff are unhappy with the work environment, and this is reflected in the cars provided to patients. One reviewer says the lobby renovation was promised for years but never happened. A front desk staff member is described as angry and mean, with a claim that she should be fired immediately. The staff are described as rude on the phone and in person, and there are reports of residents not receiving necessary medications, mail being opened, and belongings being stolen.Park City Residential Care Home in Bridgeport is best suited for families seeking a warm, neighborly, home-like environment where staff know residents by name and a full continuum of care is available on campus. The community excels for seniors who want robust social engagement, easy access to on-site rehabilitation and memory care when needed, and a sense of belonging that grows from long-tenured staff who regularly go "above and beyond." It is particularly well-matched for residents who value frequent activities, accessible dining options, and a campus atmosphere that feels like a small, self-contained city with plenty of opportunities to socialize, learn, and stay active.
That said, several reviews caution that this campus may not be the right fit for every family, and alternatives deserve consideration. Some family members report trouble getting timely responses to questions, and there are specific concerns about communication gaps when important services - like physical therapy or medication management - were altered without clear notice. A handful of reviews describe interactions with front-desk staff that can feel brusque or unwelcoming, and a recurring regret among a few families that promised renovations or improvements did not come to fruition. For families whose top priority is flawless, always-on communication and tightly controlled processes, it is prudent to explore other communities with stronger stated commitments to responsiveness and transparency.
The strongest case rests on the proven strengths that offset these concerns. The campus earns trust through a culture of genuine warmth: residents and families repeatedly describe staff as caring, attentive, and capable of building real relationships. Long-term employees stand out as a differentiator, with caregivers who know residents' histories, preferences, and routines, which translates into more personalized care and fewer friction points during transitions between independent, assisted, and memory-care services. The breadth of programming - ranging from yoga and balance classes to games, social events, and excursions - creates daily momentum that helps residents feel engaged rather than isolated. On-site nurses, physical therapy, and a rehab track are frequently praised for clear explanations, patient guidance, and meaningful progress, which makes the care continuum feel coherent rather than fragmentary.
Even when downsides appear, the pros tend to counterbalance the negatives. The evidence shows a community that can mobilize quickly to support families during transitions, with move-in teams that coordinate housing, furniture layout, and everyday comforts so the new apartment already feels like home on day one. Dining is consistently highlighted as an area of quality and variety, with ample opportunities for social dining and casual encounters that reinforce a sense of belonging. The physical environment - well-kept grounds, inviting common spaces, and amenities like pools and gyms - contributes to a feeling of safety and vitality. When difficulties arise, the wealth of positive testimonials about leadership accessibility and staff accountability suggests a culture that learns from issues and strives to improve.
Families weighing the decision should go beyond surface impressions and confirm several practical details. Inquire about specific communication protocols: who handles questions after hours, how updates are delivered, and what access families have to attending care planning conferences. Ask for current staff-to-resident ratios and the turnover rate among caregivers, since continuity matters in a community that prides itself on relationships. Request a taste of the dining program, review the activity calendar for the upcoming quarter, and observe a meal or activity to gauge whether residents feel included. Finally, seek concrete examples of how the campus handles transitions between independent living, assisted living, and memory care, as well as how rehab services are scheduled and coordinated with family members.
In the end, Park City Residential Care Home presents a compelling option for families prioritizing a high-touch, community-driven environment with strong social offerings and a seamless continuum of care. The model appears to deliver meaningful benefits for residents who thrive on personal connections, regular programming, and dependable on-site support. For families whose decision hinges on perfectly consistent communication and faultless administrative responsiveness or a fixed program that never requires adjustment, it is wise to compare alternatives and press for explicit guarantees before committing. The consensus from residents and families who have found a home here is convincing: when the culture aligns with what matters most - care that feels personal, staff that knows residents well, and a lively, involved community - the rewards are profound.
22 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Park City Residential Care Home is a premier assisted living community located in the heart of Bridgeport, CT. Our dedicated staff provides exceptional care and support to seniors who require assistance with daily activities and wish to maintain their independence in a warm and welcoming environment.
As a board and care home, our residents enjoy a fully furnished accommodation with all the comforts of home. Each room comes equipped with cable or satellite TV, Wi-Fi/high-speed internet, a telephone, and a kitchenette for those who prefer to prepare their own meals. Housekeeping services ensure that our residents have a clean and comfortable living space at all times.
Our caring staff is available 24 hours a day to provide 24-hour supervision and assistance with activities of daily living. This includes help with bathing, dressing, transfers, medication management, meal preparation, and diabetes diets. We also offer coordination with health care providers to ensure that our residents receive the medical attention they need.
At Park City Residential Care Home, we prioritize the mental wellness of our residents and offer a comprehensive mental wellness program that includes scheduled daily activities. Our residents can engage in various social, recreational, and educational activities tailored to their interests and abilities.
We understand the importance of maintaining special dietary restrictions, and our dining services cater to individual needs. Our chefs prepare delicious meals considering any dietary restrictions or preferences our residents may have.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals; our community offers easy access to various amenities that enhance the lives of our residents.
If you are seeking an assisted living community where you or your loved one can live comfortably while receiving personalized care in a supportive environment, Park City Residential Care Home is here for you.
Park City Residential Care Home is located at 752 Park Avenue, Bridgeport, CT 06604 in Fairfield County, Connecticut
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