Hirest Care Center & The Towers

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Hirest Care Center & The Towers Hirest Care Center & The Towers Hirest Care Center & The Towers Hirest Care Center & The Towers

Hirest Care Center & The Towers

360 Canyon Ridge Drive, Wray, CO 80758

For more information about senior living options: (844) 490-3973

4.1 from 8 reviews
5 stars
6
4 stars
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3 stars
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2 stars
1
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Assisted Living Skilled Nursing Facility

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    Overall Review of Hirest Care Center & The Towers

    Pros

    • pro The staff are always friendly, and the facility is a pleasant place to visit for loved ones.
    • pro The resident's mother is very pleased with her care, and everyone is sweet and kind, creating a positive, loving environment.
    • pro The facility is top notch, with the most caring and loving staff.
    • pro The Towers Assisted Living and the Special Care Unit were incredibly loving and prompt in their care for the father who needed significant physical assistance.
    • pro The family expressed sincere gratitude to Junior, Allison, and all staff for their professional, kind, and humble care during Jennie's stay and hospice care; the home is spotless, and a sense of pride and respect extends to all family members and patients.
    • pro The hospice care given to the grandmother was excellent, and the nurses and care were great.

    Cons

    • pro The administration is terrible.
    • pro The initial friendliness is a tactic to secure money.
    • pro Once a loved one is admitted, staff won't even make eye contact with family.
    • pro The social worker is awful and not fit for the role.
    • pro Families are restricted from waiting near patients or in seating areas and are sometimes told to leave.

    Review

    Across a spectrum of personal experiences, the community around The Towers and HillCrest Care paints a portrait of a facility that many families approach with hopeful expectations: a place where warmth, attentiveness, and a sense of home can make a difficult time feel a little more bearable. Several reviews celebrate the staff as consistently friendly and kind, describing the environment as pleasant and welcoming for visiting family members. In these accounts, the caregivers are seen not just as professionals but as compassionate people who bring genuine warmth to the daily routines of residents. For some families, this combination of friendly faces and a well-kept setting helps transform a challenging stay into something more positive and reassuring.

    One particularly meaningful narrative centers on a father who required substantial physical assistance in the later stages of life. The Towers Assisted Living and its Special Care Unit are credited with delivering incredibly loving and prompt care, especially given the father's large size and high needs. The reviewers emphasize the depth of the staff's commitment, noting how attentiveness and prompt responses made a real difference during a time when every moment mattered. The impression left by the care team there is one of devoted, hands-on support - characteristics that many families associate with a top-tier care experience even in the face of difficult health challenges.

    Another deeply heartfelt testimonial offers a two-part reflection: immense gratitude for the patient's hospice care, coupled with admiration for the environment in which that care took place. The family expresses sincere appreciation to specific staff members - Junior, Allison, and others - while also acknowledging the administrator and doctors for their diligence. They describe the home as spotless and free of the common odors found in many facilities, underscoring a sense of pride and respect that they say extends to every family member and patient. This tribute culminates in a blessing for the staff and a personal note of thanks for helping Jennie's journey be a peaceful and meaningful one, highlighting how a well-managed setting can leave a lasting, positive impression on families even as a loved one passes away.

    Not every account is uniformly glowing, however. A separate review offers a stark warning about the administration, painting a picture of friendly initial engagement that fades once money has changed hands and the formalities begin. In this perspective, the general nursing staff are praised for their competence and care, but the social worker is criticized as ineffective, even unprofessional, with a troubling tendency to relay concerns through third parties rather than communicating directly with families. The reviewer conveys a fear that families might be sidelined or even asked to leave, painting a culture where administrative decisions overshadow the day-to-day humanity that families expect to experience during a loved one's stay.

    A further account centers on hospice care, where the reviewer credits the nursing and direct care teams with delivering excellent bedside support. Yet the same reviewer voices disappointment in the administrative handling of visiting and space policies. The family traveled from long distances, sometimes hours away, and felt constrained by rules that limited who could be present or where family members could sit while a loved one received care. They describe a shifting set of guidelines - changes that occurred within a short period - and express frustration that the practical realities of family presence and support seemed secondary to policy. While acknowledging that the clinical care provided to the grandmother was strong, they lament the disconnect between that care and the way families were treated or accommodated in the hospice setting.

    Taken together, these experiences reveal a facility capable of delivering high-quality, compassionate care at the patient level, supported by a staff that many families find warm, patient-centered, and deeply caring. The care delivered to residents - whether in assisted living, a special care unit, or hospice - receives consistent praise for its kindness, thoroughness, and attentiveness. Cleanliness, a sense of order, and a respectful atmosphere stand out as notable positives in several reviews, contributing to an overall impression of professionalism and pride among the caregiving team.

    At the same time, there is a clear undercurrent of concern regarding administration and family communication. The morecritical reviews highlight fears about sincerity in initial friendliness giving way to transactional interactions, with some families feeling neglected or dismissed after moving beyond the admission phase. The social worker's role, in particular, comes under scrutiny in one account, illustrating how important interpersonal dynamics and transparent, direct communication are to families during stressful times. Another reviewer points to rigid or shifting policies around family presence during hospice, suggesting that the policy framework can sometimes clash with what families need to feel supported and emotionally connected to their loved ones.

    Overall, the collection of perspectives suggests a complex reality: a facility that can offer outstanding personal care and a stable, comforting environment for residents, but one where administrative practices and family communication can significantly influence the perceived quality of the experience. For families considering this setting, the message is nuanced. The direct care, the warmth of the nurses and aides, and the dignified, clean surroundings are consistently highlighted as strengths. Yet potential concerns about administrative conduct and policy transparency indicate the importance of prospective families engaging directly with administrators and care teams to clarify visiting protocols, communication expectations, and how decisions are made during hospice or end-of-life scenarios. In short, the care itself often shines, but the coordinating framework around that care can make a meaningful difference in a family's overall sense of security and satisfaction.

    Features

    Housing

    • 24 resident community capacity 24 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Hirest Care Center & The Towers is a skilled nursing facility located in Wray, CO. Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each room is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Residents can enjoy delicious meals in our dining room or restaurant-style dining experience, with special dietary restrictions catered to. Housekeeping services are provided to maintain cleanliness and orderliness.

    Our community also features a small library for residents to relax and read in their free time. Outdoor spaces including gardens offer a peaceful environment for residents to enjoy nature. For those who prefer more social activities, there are resident-run activities as well as scheduled daily activities organized by our staff.

    The care services at Hirest Care Center & The Towers ensure that our residents receive the assistance they need throughout the day. With 24-hour supervision, assistance with bathing, dressing, and transfers is readily available. Our dedicated staff also provides medication management and supports residents with special dietary restrictions or diabetes diets.

    In terms of nearby amenities, there are three cafes, five restaurants, and one park close by for residents to explore. There is also convenient access to transportation options. Additionally, within close proximity are one physician office, seven places of worship, two theaters, and two hospitals.

    At Hirest Care Center & The Towers, we prioritize the well-being and satisfaction of our residents by offering quality care services in a comfortable living environment with an array of amenities nearby for convenience and enjoyment.

    Nearby Places of Interest

    This area of Wray, Colorado offers convenient access to various amenities that may be important for seniors considering senior living options. With a U-Haul location nearby, transportation needs are easily met. There are several places of worship within a 1.5 to 1.7-mile radius, providing opportunities for spiritual fulfillment. Parks such as the Wray Recreation Department offer outdoor recreational activities, while theaters like the Cliff Theater provide entertainment options. The presence of restaurants like The Chop Shop and cafes like Canyon Coffee & Cafe cater to dining preferences. For healthcare needs, there are physician offices like Wray Clinic and hospitals such as Wray Community District Hospital in close proximity. Overall, this part of Wray appears to offer a range of services and amenities that may enhance the quality of life for seniors considering the area for senior living.

    Transportation

    • U-Haul (0.6 miles)

    Places of Worship

    • Church of Christ (1.4 miles)
    • Wray Church Nazarene (1.4 miles)
    • Southern Baptist Convention (1.5 miles)
    • Assembly Of God Church (1.5 miles)
    • St Andrews Hall (1.6 miles)
    • Church of the Nazarene (1.6 miles)
    • St Andrew the Apostle Catholic Church (1.7 miles)

    Parks

    • Wray Recreation Department (1.4 miles)
    • Rock Creek Recreation Area (24.4 miles)

    Theaters

    • Cliff Theater (1.6 miles)
    • Cliff Cultural Community Center (1.6 miles)

    Restaurants

    • The Chop Shop (1.6 miles)
    • 4th & Main Downtown Grill (1.6 miles)
    • La Familia Restaurant (1.8 miles)
    • Subway (1.8 miles)
    • El Vaquero (2.6 miles)
    • Silver Spur Bar and Grill (14.8 miles)

    Cafes

    • Canyon Coffee & Cafe (1.7 miles)
    • LaLa's Bakery & Espresso Bar (1.7 miles)
    • Riverside Cafe (1.8 miles)

    Physicians

    • Wray Clinic (1.7 miles)

    Hospitals

    • Wray Community District Hospital (1.7 miles)
    • Centennial Mental Health Center (1.8 miles)

    Frequently Asked Questions

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