Addis Residential Care Home
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4285 Easley Road, Golden, CO 80403
For more information about senior living options: (844) 490-3973
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Golden Lodge is consistently described as a beautiful and welcoming place, with a strong sense of community that both residents and their families feel right at home in. Several reviewers emphasize the setting - clean, well-kept, and appealing on both the inside and the outside - and note that the people who work there are kind and patient. A visitor from Scoops Ice Cream captures the sentiment many express: the community feels warm, the staff are friendly, and Heather and her team do an amazing job, making residents feel at home and well cared for.
Across multiple notes, the leadership and its direction are a recurring focal point. Several reviewers highlight Heather as a driving force in turning around past challenges, with statements that she is "working hard to turn around the problems with past management" and that stable leadership has brought noticeable and positive changes. Other voices point to a leadership team that is engaged, visible, and responsive - someone who knows how to respond, communicates well, and keeps care conferences and vaccination updates on the radar. The sense is that the leadership transition has moved Golden Lodge toward a steadier, more proactive model of care and family communication.
Family stories reflect both improvements and deeply meaningful moments of support. There are numerous accounts of smooth transitions and above-and-beyond efforts when moving loved ones into memory care or assisting families during crisis. One reviewer described staff going "above and beyond" to help relocate a father, while another recalled that the memory care team treated a loved one with genuine care, taking time to know him beyond his medical needs. The same thread runs through praise for the memory care staff's compassion, with families grateful for teams that not only attend to physical care but also provide emotional support to both residents and their families. The overall tone is that, when the leadership is aligned and collaborative, Golden Lodge can feel like a trusted extended family.
Of course, not every experience was positive, and several reviews foreground significant concerns. One family criticized the director for not returning phone calls about a refund, and described the front office and customer service as consistently poor. Other voices used much stronger language, calling the staff "utter horrible," noting that some caregivers could be excellent while others were lazy, and advising people to avoid the place. There are also explicit accounts of serious incidents: a fall resulting in a hip fracture where the facility took little responsibility, accusations that memory care residents were left in distressing conditions, and complaints that the health and well-being of a loved one deteriorated after being placed there. In one dramatic example, a reviewer recounts issues around footwear misfit that allegedly contributed to decline, and another describes a pattern of neglect and inattention that they felt bordered on dangerous.
Staffing and day-to-day operations emerge as a major theme in the negative narratives. A former memory care staff member paints a stark picture: inadequate staff-to-resident ratios (as high as nearly 20 residents for a single caregiver), frequent coverage gaps, staff hiding or sleeping on shift, and long stretches with no response to critical issues. The account also includes alleged mismanagement of medications, jewelry, and even a flat-screen TV disappearing, along with dirty laundry, soiled sheets, and flooded bathrooms that were not promptly addressed. The reviewer describes repeated calls to management that yielded little to no resolution, and they imply that such conditions could place residents' safety at risk. State visits and external oversight are mentioned as responses to ongoing problems, underscoring a serious concern about care quality in that period.
Against these criticisms, the ongoing improvements under new leadership do appear to be tangible for many. Several reviewers applaud a more engaged leadership team, regular care conferences, and better coordination of medical care through Bloom Healthcare. They note that staffing has improved and that there is more consistent communication with families about care plans and updates. A few families report that their loved ones have progressed positively - moving from memory care back toward assisted living, or even graduating from certain services due to improved health and stability. The sense from these voices is that Golden Lodge is capable of delivering high-quality, compassionate care when leadership, staffing, and processes align effectively.
Taken together, Golden Lodge presents as a community with real strengths and undeniable warmth, balanced by significant challenges that have, at times, severely tested residents, families, and staff. The most hopeful threads describe a campus where dedicated leaders and a motivated care team can transform the experience for residents and their families - where communication improves, care conferences happen regularly, and memory care staff truly know the residents they serve. Yet the darker threads remind prospective families to listen carefully, ask tough questions about staffing, supervision, and safety protocols, and seek clear answers about refunds and administrative responsiveness. For those evaluating Golden Lodge, the stories suggest a community in flux - capable of exceptional care and deeply personal support, while still contending with systemic issues that require continued attention and accountability.
Addis Residential Care Home in Golden, CO provides a comfortable and supportive environment for seniors in need of board and care services. Our fully furnished facility offers a range of amenities to ensure the well-being and convenience of our residents.
At Addis Residential Care Home, we understand the importance of nutritious meals, which is why we provide delicious dining options tailored to accommodate special dietary restrictions. Our residents can enjoy their meals in a welcoming dining room setting. Additionally, our caring staff members offer assistance with activities of daily living such as bathing, dressing, and transfers.
With coordination from health care providers, our team ensures that each resident receives proper medical attention and medication management. We also provide transportation arrangements for medical appointments, ensuring that our residents can easily access the health care they need.
To enhance quality of life and promote social engagement, Addis Residential Care Home organizes scheduled daily activities for our residents to enjoy. Whether it's participating in group exercises or engaging in recreational activities, there is always something for everyone.
Located in Golden, CO, our community offers numerous opportunities for exploration and adventure. With nearby cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship, our residents have easy access to various conveniences.
At Addis Residential Care Home, we prioritize the comfort and well-being of our residents by providing exceptional care services along with a vibrant community atmosphere.
This part of Golden, Colorado, offers a variety of amenities and services that would make it a desirable location for senior living. In close proximity, there are several restaurants and cafes where residents can enjoy dining out or grabbing a cup of coffee with friends. Additionally, there are multiple places of worship for spiritual engagement. For medical needs, there are several physicians' offices and pharmacies nearby, as well as St. Anthony Hospital just a short drive away. The area also boasts numerous parks for outdoor recreation and leisurely walks. Furthermore, there are theaters for entertainment options within a reasonable distance. Overall, this part of Golden provides a mix of conveniences and recreational opportunities that would cater to the needs and interests of seniors looking to settle in the area.
Addis Residential Care Home is located at 4285 Easley Road, Golden, CO 80403 in Jefferson County, Colorado
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