New Mercer Commons

Pros

• The staff at New Mercer Commons is described as excellent, helpful, and friendly, providing great care for the residents.
• Many reviewers express gratitude for the level of care provided to their family members, noting that caregivers are patient and loving.
• The facility is well-maintained and offers a variety of amenities for residents, contributing to a pleasant living environment.
• Transportation services for appointments are praised as being excellent.
• Residents enjoy participating in games and activities, showing that the atmosphere can be engaging and social.
• Several reviewers highlight the positive impact of dedicated staff who genuinely seem to care about the well-being of residents.

Cons

• The food at New Mercer Commons is not satisfactory, with repetitive menus and a lack of gourmet quality, resembling high school cafeteria meals.
• The administration and social worker are described as pompous and uncaring, more focused on protecting themselves than providing genuine care for residents.
• There is a concern about the facility being grossly understaffed, which leads to overworked and underpaid care providers.
• Residents who do not have active advocates may be at risk of neglect or poor treatment within the facility.
• Some reviews indicate that specific care needs for residents were not adequately met due to staffing shortages during certain hours.
• The facility is criticized for fabricating narratives to justify their actions regarding resident care.

Review

New Mercer Commons, a senior living facility, has received mixed reviews from residents and their families. Many praise the commitment of the care staff and the overall cleanliness and maintenance of the facilities, while there are significant concerns regarding food quality and staffing levels. The balance of positive feedback and criticisms provides a comprehensive insight into what one might expect when considering New Mercer Commons for themselves or loved ones.

On one hand, numerous reviewers express gratitude for the care their family members receive at New Mercer Commons. Comments highlight that both staff and nurses are friendly, attentive, and dedicated to ensuring residents’ well-being. Family members appreciate being kept informed about their loved ones' conditions during periods like move-in quarantine, where outside visitations are restricted due to health protocols. The facilities are noted to be well-maintained with a lovely atmosphere, contributing to an overall positive living environment for seniors.

However, the facility's dining experience has drawn considerable ire from multiple reviewers who claim that New Mercer Commons does not live up to its advertised promise of gourmet meals. One particularly vocal critic described the food quality as comparable to "high school cafeteria food," asserting that meals lack variety and freshness. Residents with dietary restrictions or difficulties—such as those with failing teeth or using dentures—are reportedly offered meals that do not cater to their needs effectively. The call for hiring a reputable chef who can provide balanced, flavorful meals is echoed throughout various reviews, underlining deep disappointment in this critical aspect of care.

In terms of activities available for residents, feedback appears somewhat lukewarm. While some have expressed satisfaction with basic offerings such as games and social gatherings within common areas, others feel that more engaging or varied activities could enhance the overall resident experience. It seems that while residents can socialize and partake in simple pastimes like playing Uno or Monopoly—a few have remarked on these experiences positively—the structured activity programming may leave something to be desired for those seeking more dynamic engagement.

Transportation services provided by New Mercer Commons earn compliments as excellent in facilitating appointments outside of the facility. Families appreciate reliable transportation options which ease some logistical burdens associated with managing their loved ones' healthcare needs. However, beyond transportation logistics lies criticism regarding staffing levels; several reviewers lamented that while care providers exhibit kindness and capability when present, they appear overstretched due to understaffing issues leading to increased workloads among employees.

Concerns about administrative practices further complicate perceptions of New Mercer Commons; reviews suggest tensions between families advocating for loved ones' needs versus an administration perceived as uncaring or overly focused on profit rather than genuine caregiving. A narrative emerges wherein family members fear exploitation by various profit-driven elements within the facility’s operations—such as pharmacy services and therapy provisions—which raises alarms about transparency in resident care decision-making processes.

In conclusion, while many aspects of life at New Mercer Commons—including caring staff interactions—are commendable according to various families’ experiences, glaring criticisms surrounding meal service quality and perceived administrative shortcomings cannot be overlooked in assessing this senior living option realistically. As potential residents weigh their options based on such diverse feedback narratives—some extremely positive yet others starkly critical—it becomes essential for future administrations at New Mercer Commons to address these significant concerns if they wish to build a more consistently favorable reputation within their community.

This part of Fort Collins, Colorado is a bustling and conveniently located area with a variety of amenities nearby. With several hospitals and pharmacies within close proximity, residents have access to high-quality medical care and medication services. Additionally, there are several reputable physicians' offices in the area, offering a range of healthcare services. For dining options, there are popular chain restaurants like MOD Pizza and Burger King as well as local favorites such as La Creperie and Bawarchi. The neighborhood also offers opportunities for outdoor recreation with parks like Rolland Moore Park and Horsetooth Reservoir nearby. Overall, this area provides a mix of healthcare facilities, dining options, recreational opportunities, and places of worship making it an attractive option for senior living in Fort Collins.

Hospitals

• Centre Avenue (0.1 miles)
• Center for Testing High-quality Cannabinoids (1.4 miles)
• Prospect Medical Plaza (2 miles)

Pharmacies

• Centre Pharmacy (0.1 miles)
• Tolmar (0.2 miles)
• Good Day Pharmacy (0.4 miles)
• Quintiles (0.7 miles)
• Walgreens (0.7 miles)
• Safeway Pharmacy (1.3 miles)
• Walgreens (1.3 miles)

Physicians

• Odes Bailey Robertson, DDS (0.1 miles)
• Miramont Family Medicine (0.1 miles)
• Parakletos Osteopathic Clinic (0.2 miles)
• Eyecare Associates (0.3 miles)
• VA Medical Center (0.3 miles)
• Loury Mark MD FACS (0.3 miles)
• UCHealth - Family Medicine - Shields - AFM - Fort Collins (0.3 miles)

Restaurants

• MOD Pizza (0.2 miles)
• Burger King (0.2 miles)
• McDonald's (0.8 miles)
• Raising Cane's Chicken Fingers (0.9 miles)
• La Creperie (1 miles)
• Bawarchi (1 miles)
• Taqueria Los Comales (1 miles)

Parks

• Rolland Moore Park (0.6 miles)
• Horsetooth Reservoir (0.7 miles)
• Spring Canyon Community Park (2 miles)

Cafes

• Cuppy's Coffee (0.6 miles)
• Starbucks (1 miles)
• Lima Coffee Roasters (2.1 miles)
• Starbucks (2.1 miles)
• The Little Bird Bakeshop (2.3 miles)
• Silver Grill Cafe (2.4 miles)

Theaters

• Cinemark (1.5 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.6 miles)