Florence Care Home
Save1230 West 3Rd Street, Florence, CO 81226
For more information about senior living options: (844) 490-3973
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Florence Care Home sits in a small-town setting that many feel adds a warm, close-knit atmosphere to daily life for residents and their families. The place has sparked a broad range of impressions from people who know it well. One longtime employee who has been with Florence Care since 2021 describes it as a delightful small home where residents and staff genuinely love and care for one another. This person singles out Paula, the owner, as someone who is considerate, thoughtful, cooperative, and willing to make any situation work. For this reviewer, the facility is strongly recommended to both workers and potential residents, and the sense of community in the town adds to the overall appeal of the home.
But not everyone shares that experience. A number of reviews paint a very different picture, focusing on perceived rudeness and unprofessionalism among the staff. Several commenters say employees and residents are treated poorly, with criticisms directed at how people are spoken to and cared for. The tone in these accounts is consistently harsh, with references to staff and owners as unprofessional and dismissive. One review emphasizes that the negative behavior extends to both staff and residents' families, suggesting a culture of disrespect. The recurring sentiment is that the facility is not a welcoming or well-run place, and that some reviewers would steer anyone considering Florence Care away.
The intensity of the disagreement deepens with more pointed accusations about the leadership. A particularly emphatic review argues that the new owner is terrible, unprofessional, and rude, with concerns about how residents might be treated behind closed doors. Another reviewer asserts that the owners are rude and have little care for the community or the residents, offering a stark warning against bringing family or friends to the facility. In these narratives, Paula's leadership is questioned, and the complaints often center on a perceived lack of accountability, honesty in communication, and a general sense of being unsupported by management.
There is also a detailed, lengthy account from a former resident who lived at Florence Care Home from March 2020 to September 2021. This reviewer paints two distinct pictures tied to ownership changes. In 2020, under prior management, meals were described as healthy and well-balanced, medications were delivered reliably, and daily care was provided with evident concern for residents. After ownership and management changes at the end of 2020, the tone shifts dramatically: meals allegedly stopped being healthy or reliably served, menus were replaced by frozen items or fast food, and the administration of medications and general levels of care became inconsistent or infrequent. The reviewer recounts that housekeeping tasks were rarely performed and only addressed after complaints. Activities on the posted calendar rarely occurred, and COVID-19 protocols were reportedly not being followed. Medications allegedly disappeared, and residents faced difficulties in obtaining their own prescriptions. Alarmingly, there are reports of emergency call buttons with delayed responses, a lack of security measures (including no cameras) and even concerns about a recently released incarcerated man living on the premises, all contributing to a sense of danger and unsafety. The overall conclusion from this account is that the facility, after the ownership change, deteriorated in quality and safety to the point where the reviewer would not recommend it to anyone.
Another facet of the landscape includes a seemingly isolated incident involving staff communication. A caller who claimed to volunteer with a therapy dog says she spoke with a staff member named Jane and was hung up on twice when trying to discuss the volunteer work. This anecdote is presented as evidence of a pattern of poor communication and a lack of responsiveness from some members of the team, reinforcing the negative portrayals found in other reviews.
On the other end of the spectrum, there is a firsthand positive impression from a home-care nurse who visits many facilities. This reviewer acknowledges Florence Care as a humble place but emphasizes a welcoming atmosphere, noting that the elders appear happy and that the lunch observed was healthier and more appealing than what the nurse has seen elsewhere. The staff, in this account, seem genuinely concerned with monitoring residents' health and well-being, and the overall impression is one of a facility that is deserving of a recommendation. This perspective stands in stark contrast to the more critical reviews and underscores how experiences at Florence Care can vary widely depending on who you talk to and when the visit occurs.
Taken together, the reviews present a facility with a divided reputation. For some, Florence Care embodies a warm, community-focused environment where staff care deeply for residents and where the leadership, particularly Paula, can be both considerate and effective. For others, the facility is characterized by perceived rudeness, inconsistent care, safety and communication concerns, and a troubling shift after ownership changes. The range of experiences - from highly positive to deeply negative - suggests that potential residents, families, and staff may encounter very different realities depending on the time, shift, and individual interactions. If you are evaluating Florence Care, it may be wise to explore multiple viewpoints, request current policies and procedures, observe the facility during different times of day, and ask direct questions about meal planning, medication management, housekeeping practices, safety protocols, and how staff are supported and trained.
Florence Care Home in Florence, CO is a board and care home that provides exceptional care services and amenities for seniors. Our fully furnished facility offers a comfortable and welcoming environment for residents to feel at home.
Our residents can enjoy a variety of amenities, including cable or satellite TV, a spacious dining room to enjoy delicious meals prepared by our staff, and access to outdoor spaces where they can relax in our garden or socialize in our party space. We also provide housekeeping services, laundry facilities, and move-in coordination to make the transition smooth for our residents.
At Florence Care Home, we prioritize the well-being of our residents by offering assistance with daily activities such as bathing, dressing, and transfers. We also coordinate with health care providers and provide medication management to ensure their health needs are met. Our personal care assistants are trained to support individuals with special dietary restrictions such as diabetes diets.
Residents at our community have ample opportunities for engagement through community-sponsored activities, cooking clubs, games, gardening clubs, live musical performances, and scheduled daily activities. We believe in promoting an active and social lifestyle for our residents.
In addition to English, we also have Spanish-speaking staff members who can communicate effectively with Spanish-speaking residents.
Conveniently located near several amenities in the area, Florence Care Home offers easy access to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options for medical needs or doctor's appointments, places of worship nearby. Additionally, there is a theater nearby for those interested in cultural entertainment.
At Florence Care Home in Florence, CO, we strive to create a nurturing and supportive environment where seniors can receive personalized care while enjoying a vibrant community atmosphere.
Florence, Colorado, offers a diverse range of amenities and services that could cater to the needs of older adults looking for a peaceful and convenient place to live. With several reputable physicians in the area such as Florence Medical Clinic and Rocky Mountain Cancer Centers, seniors can access quality healthcare close to home. Additionally, there are various dining options like Jade Cafe and ITO Japanese Steakhouse for enjoyable meals out. Nearby parks like Pioneer Park and Penrose City Park provide opportunities for outdoor recreation and relaxation. The presence of pharmacies like Fox Drug and Walmart Pharmacy ensures easy access to medications. Transportation services like H & H Taxidermy offer convenience for running errands or visiting loved ones. Overall, Florence offers a mix of essential services and recreational activities that could make it an appealing option for senior living.
Florence Care Home offers 1-bedroom apartments.
Florence Care Home is located at 1230 West 3Rd Street, Florence, CO 81226 in Fremont County, Colorado
Florence Care Home on seniors.fyi includes 7 photos including images showing landscaping, windows, interior, garden, dining, lighting, kitchen, cabinets, and more.
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