Elk Run by Augustana Care

Pros

• The staff at Elk Run Assisted Living Community is described as warm, caring, and genuinely invested in the well-being of the residents.
• Residents enjoy a pleasant and clean living environment with appealing meals that cater to their dietary needs.
• The community offers a variety of activities and amenities, promoting interaction and engagement among residents.
• The facility is located in a beautiful mountain setting, enhancing the overall atmosphere for residents.
• Family members report positive communication with staff, feeling well-informed about their loved ones' care and needs.
• Many reviews highlight the sense of community within Elk Run, where residents feel comfortable and supported by both staff and fellow residents.
• Visitors appreciate the spacious rooms and thoughtful layout that accommodates mobility aids like wheelchairs.
• The facility’s beauty services are popular among residents, providing convenience and fostering social interaction.

Cons

• The management team at Elk Run Assisted Living Community does not care about the residents and is more focused on their own hours and paychecks.
• There were consistent complaints about short staffing and high turnover, leading to unmet needs for residents.
• A resident was left stranded at the hospital when the facility refused to take her back after an incident.
• The facility's appearance was described as old, dreary, and depressing, with a lack of natural light in the apartments.
• A family member felt dismissed by the director when raising concerns during their visit.
• Although staff interactions were generally positive, there were reports of inconsistent communication between management and families regarding resident well-being.
• The food served in the facility was considered to be largely processed and lacking in nutrition.
• One family noted that they did not see many engaging activities occurring during their visit, suggesting a lack of active involvement from residents at that time.

Review

Elk Run Assisted Living Community has received a mix of reviews that paint a multifaceted picture of the facility. For some families, the community has been a welcome haven for their loved ones, offering care and companionship in a picturesque mountain setting. Many reviewers expressed gratitude for the staff's attentiveness and commitment to ensuring residents' needs are met, especially during challenging transitions from independent living to assisted care. One family highlighted how the staff were incredibly helpful and caring, taking extra time to assist with self-care tasks and dietary preferences tailored to health issues. This level of personalized care was praised by multiple reviewers who felt that they had chosen a supportive environment for their relatives.

However, not all experiences echoed this sentiment. A contrasting narrative emerged from families who reported serious concerns about staffing levels, management responsiveness, and overall resident welfare once increased care was required. Specific incidents stood out, such as one family's harrowing experience when they received an alarming call regarding their mother's fall; despite her not sustaining injuries, the management expressed reluctance to readmit her after hospitalization. This raised serious questions about the community's commitment to its residents, as it left an elderly woman in a vulnerable position without options for immediate care.

The physical aspects of Elk Run also drew mixed feedback. While some visitors found the facility clean and well-maintained with spacious rooms suitable for mobility aids like wheelchairs, others noted that parts of the facility appeared old and uninviting. Reports of stale air and poorly lit apartments left some feeling uneasy about what daily life might be like inside those walls. Despite these critiques on aesthetics, many acknowledged that Elk Run offered functional amenities like beauty services, dining areas with appealing meals (though there were comments on food being somewhat processed), yoga rooms, puzzles in hallways, and outdoor spaces conducive to relaxation or social interaction.

Many reviewers appreciated having ample activities available to residents—highlighting opportunities for engagement through exercise classes or games that promote socialization among seniors. Families particularly valued communication from staff members who kept them informed about loved ones' well-being. The sense of community within Elk Run was palpable in several narratives as families remarked on how well they knew both staff members and other residents alike.

Nevertheless, some criticisms centered around management's role in providing adequate oversight or support during crises or transitions within care levels. Concerns arose regarding how well management addressed family inquiries or communicated changes affecting residents’ needs—a point particularly emphasized by those whose loved ones required more intensive assistance but became frustrated by perceived disconnects between staff and higher-level administrators.

Ultimately, while many families had positive experiences at Elk Run Assisted Living Community—celebrating its nurturing atmosphere created by caregivers—the stark contrast in experiences highlights significant factors potential residents should consider before making decisions tied significantly to individual needs for assistance and care longevity. Questions surrounding responsiveness in emergency situations can weigh heavily on decision-making when considering such facilities; thus exploring all facets—both commendable traits alongside pointed criticisms—can aid families pursuing optimal options for their loved ones requiring assisted living arrangements.

This part of Evergreen, Colorado offers a variety of amenities for seniors looking to live in a peaceful and scenic environment. With a range of restaurants to choose from, including fast food options like McDonald's and more upscale choices like the Sherpa House Restaurant, there is something to satisfy every palate. The proximity of pharmacies such as Walgreens and medical facilities like Evergreen Urgent Care make it convenient for seniors to access healthcare services when needed. Additionally, the abundance of parks such as Evergreen Lake House and Alderfer/Three Sisters Park provide ample opportunities for outdoor recreation and relaxation. For those seeking spiritual fulfillment, there are places of worship nearby, catering to various faiths. Overall, this area of Evergreen combines natural beauty with essential services, making it an attractive option for senior living.

Restaurants

• Evergreen Tap House (0.2 miles)
• McDonald's (3.1 miles)
• Dirty Dogs Roadhouse (9.1 miles)
• McDonald's (9.4 miles)
• Carl's Jr. (9.4 miles)
• Sonic Drive-In (9.5 miles)
• Sherpa House Restaurant and Culture Center (9.7 miles)

Pharmacies

• Walgreens (0.8 miles)
• Anacor Compliance Services (9.5 miles)
• Bestmed (9.6 miles)
• Golden Alternative Care (9.7 miles)
• Walgreens (10.1 miles)
• Walmart Pharmacy (11.5 miles)
• Walgreens (11.7 miles)

Physicians

• Evergreen Urgent Care (1.8 miles)
• Evergreen Oral Surgery (2.5 miles)
• Evergreen Eye Center (2.5 miles)
• Medworxs (4.8 miles)
• Aspen Park Pediatrics (8.7 miles)
• The Center for Cosmetic Surgery (9 miles)
• Panorama Orthopedics & Spine Center (9.3 miles)

Parks

• Evergreen Lake House (2.3 miles)
• Alderfer/Three Sisters Park (2.6 miles)
• Arrowhead Community Park (5 miles)
• Clear Creek Canyon (5.5 miles)
• Lookout Mountain Park (8 miles)
• Lions Park (9.4 miles)
• White Ash Mine Playground & Park (9.7 miles)

Cafes

• Buffalo Moon Coffee Shop Cafe & Gifts (4.7 miles)
• Bean Fosters (9.1 miles)
• Starbucks (9.4 miles)
• Higher Grounds Cafe (9.7 miles)
• Starbucks (9.8 miles)
• Dutch Bros Coffee (10.1 miles)
• Dutch Bros Coffee (12.4 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (11.9 miles)

Hospitals

• St Anthonys Medical Plaza 2 (12.6 miles)
• Scl Health - Front Range (16 miles)
• Exempla Lutheran Medical Center (16 miles)