Touching Hearts at Home in Englewood, CO

Pros

• Touching Hearts at Home is run extremely well and takes pride in its work.
• The office personnel are wonderful.
• Touching Hearts truly cares about its clients and provides the best possible care.
• Ashley and Lori bring sparkle to the community with a fun, interactive program and engage residents with compassion for the elderly.
• They are always happy to help and their compassion for the elderly shows.
• Touching Hearts is incredible; Ryan trains and manages the aides with care, understanding, and professionalism.
• They cared for a 94-year-old mom 24/7 and were unmatched.
• They show up on time and understand the uniqueness of each situation.
• Ryan aims for excellence and succeeds.
• The family gives Touching Hearts the highest possible recommendation.
• Touching Hearts is a true family company that cares about both clients and employees.
• The caregivers are amazing and the office staff is wonderful.

Cons

• Some families stopped using Touching Hearts at Home due to issues and the need for more care.
• A main concern cited was that some of the food in the refrigerator did not meet the client's dietary needs, and caregivers should adhere to dietary restrictions.
• A reviewer suggested that staff training and consistency could be improved to enhance future experiences.

Review

Touching Hearts at Home in Englewood is best suited for families that want a trusted, highly personalized in-home care partner, with the goal of keeping a loved one at home longer and with as much dignity as possible. This community earns its strength from a hands-on, family-style culture anchored by owner-operator leadership and a core team that treats clients and caregivers like members of a shared circle. The office staff are consistently responsive, and the caregiving team arrives on time, collaborates with families, and builds a true rapport with the person receiving care. For seniors who thrive with companionship, daily assistance, light personal care, errands, and flexible scheduling, this agency provides a reliable framework that can reduce stress and delay transitions to more institutional settings.

That said, families weighing alternatives should consider scenarios where a facility-based environment or more pronounced clinical oversight is essential. If a loved one requires intensive skilled nursing or 24-hour hospital-level monitoring, or if the family desires a tightly structured, campus-style setting with uniform staff across shifts, a traditional facility may be more appropriate. Additionally, households seeking uniform meal plans and strict dietary protocols across multiple residents, or those preferring a singular, centralized environment rather than a home-based model, might find alternatives preferable. The Englewood option excels at personalization and flexibility, but not every situation hinges on the same balance of home comfort and medical intensity.

The strongest pros are undeniable: deeply caring staff, thorough caregiver matching, and a culture that emphasizes going above and beyond. Caregivers are praised for compassion, professionalism, and the ability to form meaningful bonds with both clients and their families. The agency emphasizes training and ongoing development, with leadership actively supporting caregivers in growth and retention. Family testimonials repeatedly highlight the peace of mind that comes from knowing a trusted caregiver can be scheduled reliably, with the agency ready to adjust as needs evolve. This level of alignment - between caregiver, client, and family - extends to 24/7 coverage when needed, a feature that many families only realize they need after a crisis.

Yet, a few realities surface in reviews that require practical offsetting. There are occasional notes about staff consistency challenges and the need for better staff training in certain situations, which can momentarily disrupt seamless care. There is mention of a caregiver substitution that caused some friction, and at times dietary or meal-need alignment may not be perfect. These gaps are not ignored; they are addressed through proactive management, quick remediation, and a concerted effort to maintain strong caregiver-personality matches. When problems arise, the agency tends to respond promptly, arrange adjusted schedules, and pay attention to the specifics that keep a client comfortable and safe.

From a decision-making standpoint, the core question becomes whether the in-home model with flexible, personalized care fits the family's priorities. If keeping a loved one in familiar surroundings, with consistent caregiver chemistry and a responsive office that treats families as partners, is paramount, Touching Hearts at Home Englewood stands out as a top-tier choice. Prospective clients should verify caregiver retention patterns, request a detailed care plan that mirrors life history and preferences, and negotiate a clear process for adding hours or shifting shifts as needs change. A trial period or staged care schedule can illuminate how well the fit works before committing long-term.

In the end, this community delivers a compelling, practical option for aging in place with dignity. The combination of compassionate caregivers, thoughtful matching, and an owner-led, employee-valuing culture translates into tangible benefits: fewer moves, more personal attention, and a sense of partnership during what is often a stressful journey. For families prioritizing warmth, reliability, and a genuinely client-centered approach to in-home care, Touching Hearts at Home Englewood is hard to beat. For those whose needs skew toward more intensive medical supervision, a facility or alternative agency with heavier clinical capabilities may be worthy of comparison, but for most families seeking to preserve autonomy and daily life at home, this agency presents a clear, confident recommendation.

This part of Englewood, Colorado offers a diverse range of amenities and services that cater to the needs of seniors. The proximity to various restaurants, pharmacies, cafes, parks, places of worship, hospitals, physicians, and theaters ensures convenient access to essential resources for day-to-day living and recreational activities. Additionally, the presence of reputable healthcare providers such as Colorado Surgical Arts and Cherry Creek Pediatrics indicates a commitment to quality medical care in the area. The abundance of parks like Ruby Park and Washington Park provides ample opportunities for outdoor recreation and relaxation. Overall, this neighborhood is well-equipped to support a comfortable and fulfilling senior living experience.

Restaurants

• Englewood Grand (0.2 miles)
• McDonald's (0.3 miles)
• Chick-Fil-A (0.4 miles)
• McDonald's (2.4 miles)
• Raising Cane's Chicken Fingers (3.8 miles)
• McDonald's (3.8 miles)
• Illegal Pete's (3.9 miles)

Pharmacies

• Walgreens (0.4 miles)
• Walgreens (1.9 miles)
• Walgreens (2.2 miles)
• Walgreens (2.7 miles)
• Walgreens (2.7 miles)
• Walgreens (3.4 miles)
• Walgreens (3.8 miles)

Cafes

• Starbucks (0.6 miles)
• Stella's Coffee House (2.4 miles)
• Starbucks (2.9 miles)
• Starbucks (4.6 miles)
• Starbucks (4.8 miles)
• Aviano Coffee (4.9 miles)
• Starbucks (5.1 miles)

Physicians

• Colorado Surgical Arts (0.8 miles)
• Porter Adventist Hospital (1.3 miles)
• Cherry Creek Pediatrics (4.5 miles)
• Centennial Family Care (4.6 miles)
• Center For Advanced Dermatology (5 miles)
• Native Roots Dispensary (5.2 miles)
• Invision Sally Jobe at Centrum DTC | Surgical Center (5.6 miles)

Parks

• Ruby Park (2.2 miles)
• Overland Pond Park (2.4 miles)
• Mamie D Eisenhower Park (2.9 miles)
• Washington Park (3.3 miles)
• Pinecrest Park (3.6 miles)
• Bonnie Brae Ellipse Park (3.6 miles)
• Infinity Park (4.2 miles)

Places of Worship

• Temple Sinai (3.4 miles)
• St John's Cathedral (5.7 miles)
• Mission Hills Church (6.1 miles)

Hospitals

• Cherry Creek Eye Center (4.5 miles)
• Webb Center for Primary Care (4.9 miles)

Theaters

• Alamo Drafthouse Littleton (5.3 miles)
• Amc 9+Co 1 (5.7 miles)
• Regal UA Denver Pavilions 4DX & RPX (6 miles)