Touching Hearts at Home is a senior community in Westminster, CO.
Information last verified:
12011 N. Tejon Street, Suite 600, Westminster, CO 80234
For more information about senior living options: (866) 208-4318
5 from 40 reviews
5 stars
38
4 stars
2
3 stars
0
2 stars
0
1 stars
0
Overall Review of Touching Hearts at Home
common18 reviews mention this
Caregivers feel kind and respectful
Caregivers are described as kind, respectful, and trustworthy.
Across the reviews, families describe caregivers who treat loved ones with patience and respect. Multiple people say the caregivers listen, spend time, and help with day-to-day needs while also making the experience feel personal. Several reviewers mention feeling safe and reassured because the staff members are dependable and caring.
common9 reviews mention this
Staff communication and responsiveness
Residents and families report responsive, communicative support from the office.
Reviewers repeatedly describe the office and care team as communicative and quick to respond when help is needed. Some people highlight prompt scheduling and same-day or next-day support, including urgent situations. Others mention that the team stays involved with updates and helps families navigate care decisions.
differentiator4 reviews mention this
Personalized care planning matters
Residents describe getting thoughtful, individualized care plans.
Several reviews emphasize that the team takes time to understand each client and build care around their needs. Families mention guidance that helps match the right kind of support, not just generic assistance. In a few stories, reviewers also describe how the team coordinates care so the plan works smoothly after major changes.
differentiator5 reviews mention this
Support during surgery and transitions
Families describe strong help around surgery recovery and care transitions.
Some reviewers specifically mention that caregivers are prepared for post-hospital or post-procedure situations, including discharge-type transitions. Others describe care arranged ahead of surgery so support is ready right after, along with short-notice help when circumstances changed. A few accounts also note on-the-ground involvement during difficult periods to keep care consistent and organized.
caveat2 reviews mention this
Provider turnover can be stressful
Some families flag caregiver or provider turnover as stressful.
One reviewer notes that turnover in providers can create stress for older adults, even while the service is appreciated. Another mentions agency staffing changes can happen, but says replacements were arranged promptly. Taken together, the reviews suggest most families value continuity, and changes in caregivers can be a concern.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Denver International (19 miles away)
Nearby Places of Interest
This part of Westminster, Colorado offers a convenient and diverse array of amenities for seniors considering living in the area. With several pharmacies such as Walgreens and Kaiser Permanente nearby, accessing medication and healthcare services is easily accessible. There are also various dining options ranging from fast food chains like McDonald's to sit-down restaurants like Olive Garden, providing plenty of choices for dining out. For outdoor recreation, there are several parks located within a few miles, offering opportunities for leisurely strolls or enjoying nature. In terms of healthcare, there are reputable facilities such as St. Anthony North Health Campus and Colorado Allergy & Asthma Centers in close proximity. Additionally, there are cafes like Dutch Bros Coffee and Starbucks for socializing or enjoying a cup of coffee. For entertainment, there are theaters like AMC Orchard 12 and Alamo Drafthouse Westminster for movie buffs. Overall, this part of Westminster provides a well-rounded environment with convenient amenities for seniors looking to live comfortably in the area.
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The article offers detailed guidance on the financial complexities of nursing home care, covering costs, payment methods, and alternative funding strategies while emphasizing the importance of proactive planning and legal considerations for individuals and families making care decisions.
The article emphasizes the critical role of supportive employee benefits for caregivers, advocating for flexible scheduling, paid leave, and mental health services to ease their challenges while enhancing employee well-being and organizational loyalty. It also highlights the importance of strong leadership in promoting these initiatives to foster a sustainable workplace culture that values caregivers.
Touching Hearts at Home photos
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