Serenity House Assisted Living Hoyt Street

Pros

• The staff at Serenity House provides excellent care, ensuring that residents are clean and well-groomed.
• Residents appear happy and engaged in activities like games and puzzles every day.
• Communication with staff is effective, as they promptly return calls and actively listen to concerns from family members.
• The caregivers demonstrated compassion by caring for a resident's dog, recognizing its importance to their emotional well-being.
• The environment of the home is clean and welcoming, contributing positively to the residents' experience.
• Homemade meals are provided, keeping the residents' nutrition in mind while maintaining a comforting atmosphere.
• Family members feel reassured knowing their loved ones are happy and receiving attentive care at Serenity House.

Cons

• There are concerns about only having 2 staff members on duty for 12 residents, raising questions about the ability to provide adequate care and assistance.
• The transition period for some residents, including the reviewer’s loved one, appears to be challenging as they are still trying to adjust to living in the care home.
• There were instances of language barriers between the reviewer and the staff, which could impede effective communication.
• Although the food is deemed homemade and acceptable, it is not described as particularly good or enjoyable.
• The death of the reviewer’s sister's dog has led to a noticeable decline in her emotional well-being, indicating a significant impact on her mental health after losing a beloved pet.

Review

The importance of finding a suitable assisted living environment for loved ones cannot be overstated, particularly when it comes to ensuring their well-being and happiness. In the case of Serenity House, many family members have expressed satisfaction with the care and attention provided to their relatives. The consistent five-star ratings across various categories reveal a committed staff that prioritizes cleanliness and personal care. One reviewer noted that during video calls with their sister, they observed her wearing clean clothing, maintaining her hygiene by brushing her teeth, and showcasing a variety of nail polish shades—an activity that evidently brings her joy. This level of attentiveness indicates that the staff not only caters to basic needs but also recognizes the small pleasures in life that enhance the residents' overall happiness.

A heartfelt mention was made regarding the compassionate care given to residents’ pets. One family member highlighted how their sister's bond with her dog was nurtured by the staff even as it became increasingly inconvenient for them. The caregivers helped feed and care for the dog until his passing at 18 years old, understanding how vital this companionship was for the resident's emotional health. However, after experiencing significant grief from losing her pet, there has been noticeable slippage in her condition. This situation illustrates the complexities faced by both family members and caregivers in managing emotional well-being alongside physical care.

Communication appears to be another strong point at Serenity House. Family members have shared positive experiences regarding responsiveness from management when issues arise. It is not uncommon for families to leave messages without immediate callbacks; however, this facility seems diligent in addressing concerns promptly. In cases where initial contact fails, having access to higher management—a president known for being approachable and responsive—offers immense reassurance to concerned relatives. Previous experiences with less accessible providers underscore just how vital this can be for families seeking peace of mind while entrusting their loved ones’ care to others.

The home's relatively small size—housing only twelve residents in a converted house—provides an intimate setting that allows residents to engage meaningfully with one another and create a sense of community. Reviewers remarked on witnessing active participation among residents who appeared happy within this environment. Nonetheless, some concerns were raised about staffing levels; specifically, only two staff members are available during certain shifts to support twelve residents throughout daily routines such as meals and bedtime preparations. While many reviewed found comfort in knowing their loved ones are receiving adequate attention from caregivers who genuinely seem engaged, questions linger about whether this staffing model can consistently meet all operational demands without compromising quality of care.

Despite language barriers encountered occasionally between family members and staff—a common issue that arises in diverse settings—the general sentiment remained positive regarding communication efforts at Serenity House. Residents benefit from engaging activities like games and puzzles designed to stimulate mental engagement and social interaction each day, reinforcing a vibrant community atmosphere integral to long-term wellness.

In summary, while every facility faces challenges inherent in caregiving environments—such as staffing concerns or individual resident adjustments—many families find solace at Serenity House due largely to its dedicated staff who strive for excellence in every facet of service delivery: hygiene practices, empathetic support through loss (like pet companionship), ongoing communication channels with concerned relatives regardless of complexity, community-building initiatives amongst peers through activities offered daily—all while maintaining standards aimed at fostering secure living spaces filled with dignity and respect for each resident’s unique journey.

Located in a bustling part of Denver, Colorado, this neighborhood offers convenient access to a variety of amenities suitable for seniors. With several medical facilities nearby such as Kaiser Permanente Lakewood Medical Offices and St. Anthony Hospital, residents can easily access healthcare services. Additionally, there are numerous dining options including Tstreet Roadhouse and Westrail Tap & Grill, providing opportunities for socialization and delicious meals. For recreation and relaxation, parks like Sloan's Lake Park and Citizens Park offer serene outdoor spaces to enjoy nature. With pharmacies like Walgreens in close proximity, medication management is made simple. This neighborhood also offers spiritual support with places of worship such as the Church of Jesus Christ of Latter Day Saints and Wat Buddhawararam available to cater to diverse religious needs. Overall, this area provides a well-rounded environment for seniors seeking a vibrant and convenient community to call home.

Physicians

• Kaiser Permanente Lakewood Medical Offices (0.8 miles)
• Kids First Pediatrics (1.3 miles)
• St. Anthony Hospital (1.3 miles)
• Rocky Mountain Primary Care (1.8 miles)
• Native Roots Dispensary (3.4 miles)
• Cornerstone Orthopaedics & Sports Medicine (3.7 miles)
• SCL Health Heart & Vascular Institute - Wheat Ridge (3.8 miles)

Restaurants

• In-N-Out Burger (1.3 miles)
• Tstreet Roadhouse (1.5 miles)
• Westrail Tap & Grill (1.6 miles)
• McDonald's (1.8 miles)
• Freddy's Frozen Custard & Steakburgers (3.1 miles)
• Twin Peaks (3.2 miles)
• BJ's Restaurant & Brewhouse (3.3 miles)

Pharmacies

• Walgreens (1.3 miles)
• Walgreens (1.8 miles)
• Grifols (1.8 miles)
• Walgreens (2.3 miles)
• Walgreens (2.4 miles)
• Walgreens (2.4 miles)
• Walgreens (3.3 miles)

Hospitals

• St Anthonys Medical Plaza 2 (1.3 miles)
• Scl Health - Front Range (3.8 miles)
• Exempla Lutheran Medical Center (3.8 miles)
• Webb Center for Primary Care (6.1 miles)

Cafes

• Dutch Bros Coffee (1.5 miles)
• Dutch Bros Coffee (2.6 miles)
• Starbucks (3.8 miles)
• The Bardo Coffee House (4.4 miles)
• Bean Fosters (5.6 miles)

Parks

• National Park Service (2.2 miles)
• Crown Hill Open Space Park (2.8 miles)
• Sloan's Lake Park (3.5 miles)
• Citizens Park (3.6 miles)
• Panorama Park (4.2 miles)
• César Chávez Park (5.2 miles)
• Fairmount Park (5.2 miles)

Theaters

• Alamo Drafthouse Denver (3.8 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (5 miles)
• Wat Buddhawararam (6.2 miles)