Porter Place Retirement Residence

Pros

• The community is well staffed and features large, friendly apartments with great food options.
• Residents seem very happy, and the atmosphere is quiet and orderly, which many appreciate.
• The facility offers various levels of assistance, making it suitable for different needs.
• Staff members are described as friendly, helpful, and caring, contributing to a positive living environment.
• The memory care unit has been recently remodeled, providing a clean and welcoming space for residents.
• Many residents enjoy the healthy food provided and appreciate the quick response from staff during emergencies.
• The location is convenient for families visiting their loved ones.
• The facility offers numerous activities on-site and off-site to engage residents in their interests.
• Reviews highlight that the apartments are spacious and modern upon touring the facility.

Cons

• Porter Place claims to be a memory care facility but is not adequately trained in Dementia or Alzheimer’s care, leading to inadequate support for residents with advanced dementia.
• The caregivers often complained about residents and lacked the patience necessary for proper memory care, indicating understaffing and high stress levels among staff.
• Residents experienced hygiene issues, frequent UTIs, and several falls due to insufficient oversight and care from the staff.
• The facility has a high turnover rate among staff and appears old, dirty, and in need of remodeling.
• There were complaints about poor food quality that did not seem healthy or appetizing.
• Communication from the facility is lacking, with no status updates provided until significant issues arise, such as an eviction notice or medical emergency.
• A resident was found on the floor for hours without timely medical intervention or communication to family members, raising serious concerns about safety protocols at the facility.
• The atmosphere in some areas of Porter Place was described as lacking cheerfulness and appeal during tours.
• While some apartments were larger, others were outdated and didn't meet resident needs adequately (e.g., no kitchen facilities in memory care rooms).

Review

Porter Place, a facility that provides memory care and assisted living, has garnered a mixed bag of reviews from families and residents alike. On one hand, some families appreciate the friendly atmosphere and spacious accommodations. They highlight features such as the large apartments, good food options, and responsive staff. One reviewer expressed satisfaction with their mother's well-being at the facility, noting her enjoyment of the healthy meals and competent staff who promptly addressed any incidents, like falls. This family felt confident in their decision to transition their loved one to Porter Place and noted how all the residents appeared happy during visits.

However, contrasting experiences paint a troubling picture for others. Reviews indicate significant issues with the level of care provided for residents suffering from cognitive impairments like dementia or Alzheimer's disease. A former resident's family described an alarming situation where their mother’s advanced dementia was not adequately managed by staff trained in memory care; they reported inadequate understanding of behavioral needs associated with dementia conditions. Instead of addressing these challenges, caregivers allegedly resorted to gossiping about the patient’s condition amongst themselves and raised concerns regarding staffing shortages that limited quality care.

The distressing experiences continued with reports of poor hygiene among some residents and frequent medical complications such as urinary tract infections (UTIs) attributed to lack of adequate assistance. Alarmingly, another review recounted an incident where a 90-year-old resident was found on the floor late at night but did not receive immediate medical attention nor was anyone notified until family members intervened three hours later. Such accounts raise serious red flags about emergency protocols within Porter Place's caregiving framework.

Despite these critical assessments, there are also positive comments regarding individual experiences that suggest inconsistency in service quality across different areas within the facility. Many reviewers appreciated the quiet atmosphere compared to other facilities while noting that the overall activity levels seemed lower than expected — perhaps indicative of either staffing challenges or differing priorities among residents needing quieter environments.

In terms of amenities and daily living conditions, several reviews pointed out both advantages and disadvantages specific to physical layouts—while many apartments are spacious with kitchenettes catering to independent living needs, rooms within memory care units lack kitchens for safety reasons. However, pensioners residing in those units have consistently received commendation for cleanliness and remodels taking place that improve living conditions.

The overarching sentiment from these reviews emphasizes communication—or rather a lack thereof—as a significant pain point for families involved with Porter Place. Many families reported feeling left in the dark regarding their loved ones’ health statuses until urgent situations arose or decisions were made unilaterally by caretakers without proper consultation. The decision-making process surrounding evictions or changes in residency further contributed to feelings of distress among relatives seeking clarity on how best to support their loved ones' needs during challenging times.

In conclusion, while Porter Place presents enticing features such as modern facilities miles from its dated competition combined with reputable food choices and pleasant interactions from some staff members, glaring deficiencies exist especially concerning specialized memory care services for cognitively impaired individuals. Therefore, it is essential for prospective residents’ families to conduct thorough research into current standards before making decisions about this facility based on varying accounts shared among past visitors and occupants alike.

This area of Denver, Colorado is centrally located with easy access to various amenities and services. There are several hospitals nearby such as Porter Adventist Hospital and Cherry Creek Eye Center, providing convenient healthcare options for seniors. Additionally, there are numerous pharmacies like Walgreens for medication needs. For leisure activities, there are parks like Washington Park and Ruby Park for outdoor enjoyment. The presence of cafes such as Starbucks and local restaurants like Chick-Fil-A offer opportunities for socializing and dining out. Places of worship like Temple Sinai cater to spiritual needs, while theaters like AMC 9+Co 1 provide entertainment options. Overall, this neighborhood provides a mix of healthcare facilities, recreational spaces, dining options, and cultural offerings that may appeal to seniors looking for a vibrant community in Denver.

Physicians

• Porter Adventist Hospital (0.1 miles)
• Colorado Surgical Arts (1.3 miles)
• Cherry Creek Pediatrics (3.3 miles)
• Rose Medical Center Medical Libr (4.9 miles)
• Center For Hearing, Speech, & Language (4.9 miles)
• Orthopedic Associates (5 miles)
• Children's Medical Center (5.3 miles)

Cafes

• Starbucks (0.7 miles)
• Stella's Coffee House (1.5 miles)
• Starbucks (2 miles)
• Starbucks (3.4 miles)
• Starbucks (3.7 miles)
• Aviano Coffee (3.8 miles)
• Starbucks (4 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (0.8 miles)
• Walgreens (1.9 miles)
• Walgreens (2.6 miles)
• Walgreens (3.1 miles)
• Emerald Fields Glendale Recreational Dispensary (3.3 miles)
• Walgreens (3.3 miles)

Restaurants

• Chick-Fil-A (0.8 miles)
• Englewood Grand (1.2 miles)
• McDonald's (1.5 miles)
• McDonald's (1.8 miles)
• Raising Cane's Chicken Fingers (2.6 miles)
• McDonald's (3 miles)
• Illegal Pete's (3.1 miles)

Parks

• Ruby Park (1.9 miles)
• Overland Pond Park (1.9 miles)
• Mamie D Eisenhower Park (2.2 miles)
• Washington Park (2.3 miles)
• Bonnie Brae Ellipse Park (2.5 miles)
• Infinity Park (3 miles)
• Ash Grove Park (3.1 miles)

Places of Worship

• Temple Sinai (2.8 miles)
• St John's Cathedral (4.8 miles)

Hospitals

• Cherry Creek Eye Center (3.3 miles)
• Webb Center for Primary Care (4.1 miles)
• National Jewish Health (5.2 miles)

Theaters

• Amc 9+Co 1 (4.6 miles)
• Regal UA Denver Pavilions 4DX & RPX (5.2 miles)