2013 Holland Street, Denver, CO 80215
For more information about senior living options: (844) 490-3973
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A strongly negative impression emerges from the account, portraying the place as a scam rather than a legitimate care facility. The reviewer describes the owner, named Russ, as presenting himself as a concerned and compassionate care provider, yet insists that his true motive is financial gain. In this framing, the warmth and attentiveness promised by the "ownership persona" appear hollow, cloaking a money-driven operation that prioritizes revenue over genuine resident welfare. The language makes clear that the writer believes there is a deliberate misrepresentation at the core of the business model.
Several operational concerns are highlighted in the narrative. The reviewer complains about the quality of meals, characterizing the food as reheated and cheap, which is presented as evidence of overall neglect in the daily care given to residents. Safety and health are also invoked through references to Covid outbreaks tied to the facility, alongside an alleged lack of qualified staff. Taken together, these details are used to paint a picture of an environment where basic standards - nutritional, medical, and staffing - are not being adequately maintained.
The impact of these issues on residents and their families is a central theme. The reviewer cautions readers strongly not to send a loved one to this facility, arguing that the combination of poor food, safety concerns, and insufficient staffing translates into real risk for those who rely on the care provided there. The tone conveys a sense of alarm, suggesting that the operational flaws are not isolated incidents but part of a broader pattern that compromises the wellbeing and security of residents.
A critical moment in the narrative concerns a financial matter tied to a specific family member. The reviewer explains that they paid for one month of care for their aunt, who died ten days into that month. When requesting a refund for the unused portion of the month (twenty days), they were refused. The refusal is attributed to a policy requiring a 30-day cancellation notice, which the reviewer interprets as an unjust, punitive rule applied in a time of grief. The emotional dimension is foregrounded, with the claim that the money tied to that month could have been used to help with funeral expenses, amplifying the sense of injustice and financial hardship.
The reviewer's language characterizes the facility as lacking integrity in its dealings, using terms such as "phoney" and "money grubber." This choice of words signals a broader accusation that the owner and the operation manipulate perceptions - presenting care and concern while pursuing profit. The critique extends beyond isolated complaints to suggest a systemic disrespect for residents and their families, implying a pattern of prioritizing money over genuine care.
A recurring caution in the narrative is summed up by the admonition to "watch what you sign." The contract terms and the way policies are communicated are viewed with suspicion, leading to distrust about what protections, if any, exist for families paying for care. The implication is that the paperwork and requests for formal notices may be used as leverage against families seeking fair remedies, rather than as straightforward safeguards for both sides.
Overall, the account conveys a deeply unfavorable viewpoint centered on perceived deception, poor quality of care, and punitive financial policies. The combination of alleged misleading behavior by the owner, substandard meals, health and staffing concerns, and a rigid cancellation policy creates a powerful impression of a facility to approach with extreme caution. Readers are urged to examine similar facilities critically, seek corroborating information from multiple sources, and weigh the emotional and financial costs before entrusting a loved one to any care provider associated with these claims.
Jaxpointe At Holland St Assisted Living is a senior living community located in Denver, CO. We offer a range of care services including board and care home as well as memory care for those with Alzheimer's or other forms of dementia.
Our comfortable and fully furnished accommodations provide a homely environment for our residents. They can enjoy the outdoors in our garden or spend time in the outdoor spaces provided. Our dedicated staff provides housekeeping services to ensure that our residents' needs are taken care of.
We understand that moving can be stressful, which is why we offer move-in coordination assistance to make the transition as seamless as possible. Our community also offers amenities such as telephone services and Wi-Fi/high-speed internet to keep our residents connected with their loved ones.
At Jaxpointe At Holland St Assisted Living, we prioritize the well-being of our residents. Our professional staff provides assistance with daily activities including bathing, dressing, and transfers. We work closely with health care providers to coordinate the best possible care for our residents.
For those with special dietary needs, we offer specialized meal preparation and service, including diabetes diet options and special dietary restrictions. Medication management is also provided to ensure that our residents' health needs are met.
To promote mental wellness, we have a mental wellness program in place along with specialized memory care programming for those with mild cognitive impairment or memory-related issues. Transportation arrangements are available for medical appointments.
In terms of nearby amenities, Jaxpointe At Holland St Assisted Living is conveniently located close to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows our residents easy access to various services and entertainment options.
Overall,Jaxpointe At Holland St Assisted Living provides a supportive and caring environment where seniors can receive personalized assistance while enjoying a range of amenities and nearby attractions.
Jaxpointe At Holland St Assisted Living is located at 2013 Holland Street, Denver, CO 80215 in Jefferson County, Colorado
Jaxpointe At Holland St Assisted Living offers a range of tailored features designed to support residents with dementia and Alzheimer's disease, focusing on their unique needs. Assistance with dressing and bathing helps residents maintain personal hygiene and dignity, while medication management ensures they receive the correct dosages at the right times, crucial for their health stability. Meal preparation and service cater to dietary preferences, promoting nutrition that can positively affect cognitive function. The facility also arranges transportation for medical appointments, ensuring residents have access to necessary healthcare services without added stress. Coordination with healthcare providers fosters an integrated approach to care, enhancing treatment plans. The 24-hour supervision ensures safety and immediate response to any needs or emergencies, while assistance with transfers promotes mobility and independence. Specialized memory care programming is instrumental in engaging residents through meaningful activities that stimulate cognitive functions, complemented by a mental wellness program addressing emotional well-being. Lastly, accommodating those with mild cognitive impairment helps bridge the transition to more advanced stages of memory loss with compassionate care strategies that promote continuity and reassurance.
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Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
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