Griswold Special Care Denver

Pros

• The caregivers are friendly, helpful, and compassionate.
• The staff are professional, friendly, and easy to communicate with.
• The services are compassionate, professional, and attentive to clients' needs.
• Caregivers go above and beyond, offering practical help with daily tasks and a warm, caring presence.
• The team is punctual, reliable, and ensures clients feel comfortable and well cared for.
• The level of expertise and kindness makes a significant difference in daily life.
• Scheduling is flexible, including overnight care and daytime care.
• The company is trusted and highly recommended by clients.

Cons

• The reviewers report rude, unpleasant, and money-driven behavior from some office staff and management.
• There are constant scheduling and communication problems with Griswold's office.
• The on-call staff allegedly spoke to a client in a nasty and mocking way about questions.
• Some caregivers were poorly trained, leading to missed or wrong medications and even falls.
• The company reportedly refused to replace torn bath mats and would not take responsibility for damaged items.
• Some reviewers say staff attempted to manipulate them by lying about home care benefits or implications of cancellations.
• The company was criticized for repeatedly sending different caregivers to the same client.

Review

Griswold Home Care has inspired a wide range of responses from families and caregivers who have interacted with the company over several months. On the one hand, many clients describe warm, compassionate, and capable care that makes everyday tasks - like showering, dressing, and other routine activities - easier and more comfortable for their loved ones. For these families, the caregivers arrive with a kind presence, punctuality, and a readiness to go beyond the basics to ensure their loved ones feel safe and respected. Several accounts highlight how the staff's professional demeanor and genuine kindness helped put both elders and family members at ease during what can be a stressful time.

A number of reviews point to specific staff members who made a lasting impression. Georgina is repeatedly singled out as a standout caregiver who "worked countless hours" and offered love and compassion to the client. Her dedication is described as an added assurance for families who could not be with their loved ones around the clock. Other caregivers - such as Sarah - are praised for going "above and beyond" and earning recognition for professionalism and a caregiving attitude worthy of a raise. Clients also note the broader team as "professional, friendly, and compassionate," with office staff described as wonderful, understanding, and eager to help. There are even mentions of positive personal interactions with the company's leadership, including an interview experience where owners were accessible and engaging.

Beyond daily care, several reviews call out Griswold's ability to adapt to changing needs and offer flexible care arrangements. Some families report fast responses when care was needed urgently or for post-surgical recovery, with care arranged promptly and expectations met or exceeded. The ability to tailor scheduling, including overnight care, is presented as a notable strength, and one review specifically cites the office as responsive and supportive in helping to coordinate care that aligns with medical and personal preferences. These experiences collectively convey a sense that Griswold can be a reliable partner in times of transition, whether for post-operative recovery, ongoing daily support, or end-of-life care at home.

Not all feedback mirrors these positive themes, however. A substantial portion of the reviews document serious concerns about the organization. Several reviewers describe Griswold as "absolutely terrible" or even "the worst company ever," focusing on ongoing problems with communication and scheduling. In these accounts, on-call staff are described as rude or dismissive, with one incident recounted where the on-call person spoke about a family's question in a nasty and mocking way. Other criticisms center on a perceived emphasis on filling shifts over cancellation requests, pressure about home-care benefits, and a sense that some parts of the office staff are money-focused or manipulative rather than client-centered. There are also troubling reports of inconsistent caregiver performance, including missed or incorrect medications and even falls, with some families saying the company did not take responsibility when equipment or supplies were damaged.

In addition to client-facing concerns, there are remarks from caregivers or former staff that reveal mixed experiences within Griswold's work culture. One reviewer who identifies as a Griswold home care provider speaks highly of the company, describing it as the best place they have worked and expressing pride in the organization and the clients they serve. That perspective emphasizes a respectful and supportive office environment, with colleagues and leaders who communicate well and collaborate effectively. This contrasts with the negative experiences some clients report, illustrating a broad spectrum of internal dynamics and external outcomes that can color a family's perception of the company.

Taken together, the collection of reviews paints a complex portrait of Griswold Home Care. Many families celebrate compassionate caregivers who form trusting relationships, the ability to personalize and coordinate care around a loved one's life and preferences, and a responsive office that can adapt to changing needs. At the same time, others recount challenges with communication, scheduling reliability, and the handling of incidents or complaints, including encounters with staff who were perceived as rude, pressuring, or less than fully trained. The discrepancies suggest that experiences with Griswold can vary significantly by location, staff assignments, and the particular management team involved in a given case.

For anyone considering Griswold Home Care, this mix of praise and caution underscores the importance of doing due diligence. Prospective clients might seek detailed conversations about scheduling, on-call processes, and how the company supports medication management and safety, as well as requesting references from families with similar needs. Clarifying expectations around responsiveness, care plan customization, and the company's approach to cancellations and benefits can help ensure a match that aligns with a family's values and the elder's needs. The stories here suggest that Griswold can be an exceptional partner in care when the fit is right and communication is clear, but that vigilance and proactive planning are prudent given the variability in experiences reported by different clients and staff.

This part of Aurora, Colorado offers a convenient and lively environment for senior living. With multiple theaters nearby such as AMC Arapahoe Crossing 16 and AMC DINE-IN Southlands 16, you can easily catch the latest movies. There are also several pharmacies in close proximity including Walgreens and Target Pharmacy for your medical needs. A variety of restaurants like Raising Cane's Chicken Fingers, Wendy's, and Del Taco offer dining options within a short distance. In terms of healthcare, there are reputable physicians and hospitals like Kaiser Permanente Smokey Hill Pharmacy and Adventist Health System/Sunbelt in the area. Additionally, there are beautiful parks like Cherry Creek Dog Park and Centennial Center Park for outdoor activities. Overall, this area provides a mix of entertainment, dining options, healthcare facilities, and transportation accessibility through the Arapahoe Light Rail Station making it a vibrant choice for senior living.

Theaters

• AMC Arapahoe Crossing 16 (0.5 miles)
• AMC DINE-IN Southlands 16 (4.4 miles)
• AMC Twenty Mile 1 (5.6 miles)

Pharmacies

• Walgreens (0.5 miles)
• Target Pharmacy (0.9 miles)
• Walgreens (1.8 miles)
• Walgreens (2.1 miles)
• Walgreens (3.8 miles)
• Walgreens (3.8 miles)
• Walgreens (4.5 miles)

Restaurants

• Raising Cane's Chicken Fingers (0.8 miles)
• McDonald's (2 miles)
• Slim Chickens (2.1 miles)
• Wendy's (2.3 miles)
• Arby's (2.6 miles)
• Raising Cane's Chicken Fingers (3 miles)
• Del Taco (3.7 miles)

Cafes

• Dutch Bros Coffee (1.6 miles)
• Starbucks (1.7 miles)
• Starbucks (3.7 miles)
• Starbucks (4.4 miles)
• Kunjani Coffea (4.5 miles)
• Starbucks (4.8 miles)
• Dutch Bros Coffee (5.1 miles)

Parks

• Cherry Creek Dog Park (1.6 miles)
• Centennial Center Park (2.5 miles)
• Sagebrush Park (2.5 miles)
• Dove Ridge Park (2.8 miles)
• Cherry Creek State Park- Off Leash Dog Area (3.5 miles)
• Spring Creek Park - Arapahoe Cty (3.7 miles)
• Lincoln Park (4.1 miles)

Physicians

• Kaiser Permanente Smokey Hill Pharmacy (2.7 miles)
• Parker Vision Specialists (3.6 miles)
• Partners In Plastic Surgery (3.7 miles)
• South Denver Gastroenterology South Denver Gastroenterology, PC (3.7 miles)
• Euflora (4 miles)
• Health Images At Southlands (4.2 miles)
• Advanced Orthopedics Southlands (4.4 miles)

Hospitals

• Adventist Health System/Sunbelt (3.7 miles)
• Children's Hospital Colorado at Parker Adventist Hospital Emergency Care Parker (3.7 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (4.1 miles)

Transportation

• Arapahoe Light Rail Station (5.2 miles)