Griswold Special Care

Pros

• The caregivers are friendly, helpful, and make clients feel comfortable with daily tasks.
• The staff are easy to communicate with, helpful, and professional.
• The team is compassionate, professional, and attentive to clients' needs.
• Caregivers go above and beyond, offering practical assistance and a warm, caring presence, with punctuality and reliability.
• The services are trustworthy and highly recommended for home care.
• Georgina provided love, compassion, and trustworthy care; she is also a fabulous cook.
• Caregivers like Sarah are professional, knowledgeable, and go above and beyond.
• The office staff are wonderful, understanding, and eager to help, with needs understood and met.
• Griswold offers scheduling flexibility, including overnight and daytime care.

Cons

• Absolutely terrible company; would never recommend that anyone consider Griswold for caregiving or employment.
• Griswold is described as the worst company ever.
• Some managers have been extremely unpleasant and rude.
• There are constant issues with scheduling and management communication.
• Griswold does not replace damaged items and does not take responsibility when their caregivers break things.
• Some reviewers indicated Griswold is money-hungry.
• Some caregivers have been poorly trained, with missed or wrong medications and falls.

Review

Across a wide range of experiences, Griswold Home Care appears to be a company that can deliver deeply meaningful support when a good match is made, while also revealing persistent frustrations around communication, scheduling, and consistency. Several families describe life-changing comfort from compassionate, attentive caregivers who help with everyday tasks and provide a reassuring presence for their loved ones. Grandmothers and mothers alike are often pleased with the way caregivers help with routines such as showering, dressing, and other mundane activities, making those moments calmer and more dignified. In many of these stories, the care teams feel like a trusted extension of the family, and the caregivers' kindness and professionalism leave a lasting impression.

A number of reviewers highlight standout caregivers who became close to their clients and families. Georgina is specifically remembered for staying with a client for long hours and delivering love and compassion, and she is described as a reliable, trusted presence. Another highly regarded caregiver, Sarah, is praised for going above and beyond, with comments about her professionalism and caregiving attitude suggesting she deserves recognition. Beyond the individual caregivers, families point to the strength of the local office staff - understanding, responsive, and eager to help - along with the ability to arrange additional help on short notice, including overnight care. There are also mentions of practical strengths such as punctuality, reliability, and a gentle, compassionate approach that makes a big difference in daily life.

On the medical and care-planning side, some clients report very positive experiences after surgeries or during transitions. A post-surgery visit is described as thorough, knowledgeable, and personable, with the caregiver providing a strong sense of being well cared for. Families note that scheduling flexibility - both daytime and overnight arrangements - has been a real asset in meeting evolving needs, and there is clear appreciation for the staff's ability to understand and anticipate what the client needs. The same families who sing the praises of individual caregivers also express gratitude for the office team's willingness to collaborate and adapt, reinforcing trust in the overall caregiving relationship.

However, the other side of the spectrum is pronounced and persistent in several accounts. A portion of the feedback characterizes Griswold as an "absolute terrible company," with ongoing complaints about communication gaps with scheduling and management. In some instances, on-call staff have been described as rude or dismissive, and there are direct accusations of unprofessional behavior when questions were asked about shifts and coverage. One particularly troubling anecdote involves an on-call staff member who allegedly spoke about a customer's question in a mocking way, highlighting a pattern of negative interactions that have left some clients frustrated and wary about reaching out after hours. There are also assertions that some office staff attempted to manipulate clients by making misleading claims about home care benefits, which understandably undermines trust.

Other serious concerns center on care quality and accountability. Reviewers report episodes of missed or wrong medications and even falls, along with some caregivers being poorly trained or inconsistent in performance. In addition to care quality issues, there is a concrete grievance about damaged items and a lack of accountability for replacements; one client found bath mats torn and never informed them, and the company reportedly refused to replace them. These experiences contribute to a broader sense among some families that the company is too focused on filling shifts rather than ensuring reliable, well-supervised, and well-communicated care.

There are also voices from within the caregiving community that offer a contrasting perspective. One reviewer, a Griswold home care provider, describes the company as the best employer they have ever worked for, expressing deep affection for the clients and pride in the work. This individual highlights respectful colleagues, a collaborative office environment, and a strong sense of purpose in helping clients live at home. They specifically name appreciation for leadership figures like Jim, Teresa, and Craig for their support and commitment. Such testimonials remind readers that, for some staff, Griswold represents a positive, fulfilling work culture with meaningful relationships to clients.

Similarly, other positive accounts come from people who were helped during tight or urgent situations. A client expresses gratitude for the willingness of the team to cooperate quickly when special arrangements were needed, indicating that Griswold can be responsive and flexible in demanding moments. Another reviewer who identifies as a caregiver notes how Griswold's teams work to match caretakers to clients' personalities and preferences, underscoring the human element of care and the importance of compatible partnerships in achieving good outcomes.

Overall, the reviews present Griswold Home Care as a service with real strengths and notable weaknesses. For many families, the right caregiver can transform the experience, delivering warmth, competence, and dependable support that helps loved ones stay comfortable at home. For others, inconsistent communication, scheduling challenges, and certain incidents of mismanagement have eroded trust and raised questions about accountability and reliability. The company's reputation appears to hinge on careful caregiver assignment, proactive communication, and consistent, accountable management - elements that seem to separate consistently positive experiences from more problematic ones.

If you're considering Griswold, these accounts suggest a few practical takeaways. Prioritize selecting a known, well-matched caregiver and request continuity so the same person is available for as many shifts as possible. Ask for clear, written expectations about scheduling, cancellations, and how to reach on-call support after hours. Inquire about training standards, medication administration protocols, and fall-prevention practices to align on safety and reliability. And, given the mixed responses, maintain a channel for regular feedback with the office, and monitor for early signs of communication gaps so they can be addressed promptly. Taken together, the stories paint a picture of a company capable of exceptional, compassionate care, tempered by operational challenges that vary by location and team.

Restaurants

• Wendy's (0 miles)
• Lazy Dog Restaurant & Bar (0.4 miles)
• Good Times Burgers & Frozen Custard (0.5 miles)
• Chick-Fil-A (0.8 miles)
• McDonald's (1.8 miles)
• Slim Chickens (2.2 miles)
• McDonald's (2.3 miles)

Physicians

• Euflora (0.1 miles)
• Health Images At Southlands (0.2 miles)
• Advanced Orthopedics Southlands (0.3 miles)
• Highline Vision Center (0.7 miles)
• OnPoint Urgent Care (0.8 miles)
• Cornerstone Hearing Center (1.7 miles)
• Partners In Plastic Surgery (4.8 miles)

Theaters

• AMC DINE-IN Southlands 16 (0.4 miles)
• AMC Arapahoe Crossing 16 (4.4 miles)
• AMC Twenty Mile 1 (6.5 miles)

Pharmacies

• Walgreens (0.7 miles)
• Walgreens (2.2 miles)
• Walgreens (4.3 miles)
• Walgreens (4.4 miles)
• Walgreens (4.6 miles)
• Target Pharmacy (4.8 miles)
• Walgreens (5.5 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.5 miles)
• Parker United Methodist Church (7.4 miles)

Parks

• Aurora Reservoir (2.1 miles)
• Arapahoe Park Racetrack (2.3 miles)
• Tall Grass (3.3 miles)
• Spring Creek Park - Arapahoe Cty (3.5 miles)
• Cherry Creek Dog Park (5.4 miles)
• Dove Ridge Park (5.7 miles)
• Sagebrush Park (5.7 miles)

Cafes

• Starbucks (4.3 miles)
• Starbucks (5.3 miles)
• Dutch Bros Coffee (5.6 miles)
• Starbucks (5.7 miles)
• Dutch Bros Coffee (5.9 miles)
• Fika Coffee House (6.4 miles)
• Kunjani Coffea (6.4 miles)

Hospitals

• Adventist Health System/Sunbelt (4.8 miles)
• Children's Hospital Colorado at Parker Adventist Hospital Emergency Care Parker (4.8 miles)