Interim Assisted Care of East Bay

Pros

• The service offered by Hillendale left us thoroughly impressed.
• The CNAs sent by Hillendale were highly effective in assisting with medication.
• The caretakers provided by Hillendale demonstrated a friendly and engaging attitude towards my loved one.

Cons

• Some of the CNAs from Hillendale did not have adequate knowledge or skills to properly assist with medication.
• There were certain caretakers who were not friendly or engaging towards my loved one.
• Despite a generally positive experience, there were times when the service provided by Hillendale fell short in terms of meeting expectations.
• The level of engagement and attentiveness shown by some CNAs was lacking, leaving room for improvement in their overall care.

Review

Hillendale's service offering left us thoroughly impressed. The level of care and support provided to our loved one by the Certified Nursing Assistants (CNAs) they assigned was truly remarkable. One aspect that stood out was their ability to assist with medication management, ensuring that our family member received their prescribed medications in a timely and accurate manner.

The CNAs sent by Hillendale not only fulfilled their caregiving duties but also went above and beyond to create a warm and engaging environment for our loved one. Their friendly demeanor fostered a strong rapport, making our family member feel comfortable and at ease. It was heartening to witness the CNAs' genuine interest in building meaningful connections with those in their care.

Moreover, Hillendale's team of caretakers exhibited exceptional dedication towards providing quality assistance. They effectively utilized their knowledge and skills to cater to our loved one's specific needs, ensuring optimal physical and emotional well-being. The caregivers were proactive in addressing any concerns or issues that arose, displaying a high level of professionalism throughout their interactions.

The service rendered by Hillendale extended beyond simply fulfilling basic caregiving tasks; it encompassed compassion and empathy. The CNAs demonstrated a deep understanding of the challenges faced by those under their care, going the extra mile to offer solace and support whenever required. This level of attentiveness greatly contributed to creating an environment where our loved one felt heard, valued, and understood.

Additionally, we appreciated the personalized approach taken by Hillendale in matching appropriate caregivers with individuals based on their unique requirements. This attention to detail ensured that our loved one received assistance from professionals who possessed the necessary expertise and shared compatible personalities. Such thoughtful matching undoubtedly contributed to the overall positive experience we had with Hillendale's services.

In conclusion, Hillendale's service offerings have left an indelible mark on us due to its exceptional quality of care. The CNAs consistently demonstrated competence, friendliness, and engagement while assisting our loved one. Their dedication to medication management and their ability to foster meaningful connections set them apart. Moreover, the personalized approach in caregiver selection greatly enhanced the overall experience. We wholeheartedly recommend Hillendale to anyone in need of compassionate and professional caregivers for their loved ones.

Transportation

• Walnut Creek BART Station (0.2 miles)
• Pleasant Hill/Contra Costa Centre BART Station (1.9 miles)
• U-Haul of Concord (4.2 miles)
• North Concord/Martinez BART Station (7.3 miles)

Parks

• Civic Park (0.3 miles)
• Heather Farm All Abilities Playground (1.7 miles)
• Heather Farm Park (1.7 miles)
• Heather Farm Dog Park (1.8 miles)
• Rudgear Park (2.7 miles)
• Livorna Park (3.5 miles)
• Arbolado Park (3.7 miles)

Cafes

• Philz Coffee (0.4 miles)
• Bondadoso Coffee & Tea Collective Add to Favorites (0.5 miles)
• Marketplace Cafe (0.5 miles)
• Starbucks (1.7 miles)
• Starbucks (1.8 miles)
• Sideboard Neighborhood Kitchen and Coffee Bar (3 miles)
• Philz Coffee (3.3 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.3 miles)
• Rite Aid (3.1 miles)
• Walgreens (3.1 miles)
• Walgreens (3.3 miles)

Theaters

• Century Walnut Creek 14 and XD (0.5 miles)
• Century 16 Downtown Pleasant Hill and XD (2.9 miles)
• Solano Drive In (6.7 miles)

Restaurants

• Gott’s Roadside (0.6 miles)
• True Food Kitchen (0.7 miles)
• Taco Bell (0.7 miles)
• Chick-Fil-A (1.5 miles)
• Wendy's (1.7 miles)
• Jack's Restaurant & Bar (3 miles)
• Rocco's Ristorante & Pizzeria (3.1 miles)

Hospitals

• Kaiser Permanente Medical Center (0.8 miles)

Physicians

• Derek Jue (0.8 miles)
• Ford Lloyd C MD (2.2 miles)
• Golden State Dermatology (2.3 miles)
• Michael Y Chang, DO (2.7 miles)
• Ipm Medical Group (2.7 miles)
• Muir Orthopaedic Specialists - Redwood (2.9 miles)
• Muir Orthopedic Specialists (2.9 miles)

Places of Worship

• Queen of All Saints (5.6 miles)