Affordable Home Care Agency

1952 MT Diablo Blvd # A, Walnut Creek, CA 94596

For more information about senior living options: (844) 490-3973

1 from 2 reviews

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    Overall Review

    Pros

    • pro The grandpa showed remarkable resilience, recovering quickly after returning home from the hospital.
    • pro Medical professionals were able to identify and address the health issues promptly, leading to an improvement in his condition.
    • pro After the caregiver's departure, the grandpa returned to his normal state of health and well-being.
    • pro Family members took proactive steps to ensure their loved one's safety and health after noticing concerning changes.
    • pro The experience highlighted the importance of vigilant family oversight in caregiving situations.

    Cons

    • pro The caregiver administered the wrong medications, putting the patient's health at risk.
    • pro She was obsessive about her own sleep needs, prioritizing them over the patient's well-being.
    • pro The caregiver took it upon herself to give Advil PM without any permission or knowledge of the patient's health conditions.
    • pro Her actions contributed to the patient's kidney failure and subsequent heart issues.
    • pro The company provided inadequate care, leading to multiple hospital visits for the patient after his hip rehabilitation.
    • pro The caregiver's negligence resulted in damage to property, which incurred additional costs for the family.
    • pro Family pictures were taken down from the house, showing a lack of respect for personal belongings.

    Review

    In the realm of home caregiver services, not all companies uphold the standards of care and compassion one would expect, particularly when it comes to the vulnerable elderly population. A recent alarming review highlights a deeply troubling experience with a specific caregiving company that seems more intent on creating problems than providing necessary support. For a staggering fee of $600 per day, this company promised care for an older relative but delivered anything but reliable assistance. The reviewer expresses deep frustration and concern over the treatment their grandfather received from this caregiver, illustrating a disturbing pattern of negligence and misconduct.

    The reviewer describes their grandfather as someone who had been relatively healthy for a man his age, only requiring hospitalization once in seven years until he suffered a hip fracture. Following surgery and rehabilitation for his injury, he returned home seemingly stable but soon experienced significant health declines. Within just over a week of being discharged into the care of this particular agency, he began exhibiting erratic behavior—confusing surroundings and displaying mental disorientation that alarmed his family members. This sudden change was concerning enough to warrant another hospital visit, where medical professionals determined that there were no underlying mental health issues; instead, they uncovered serious physical ailments related to failing kidneys and heart fluid retention.

    Analyzing the experience further reveals some unsettling practices by the caregiver assigned to their case. The family had explicitly communicated preferences regarding medication management for their grandfather, particularly avoiding sleep aids due to his existing health concerns. However, contrary to these directives, the caregiver disregarded their instructions entirely—insisting on administering sleep medications to keep him subdued for her own convenience while she managed her work schedule. Not only did she provide medication without consent or proper knowledge about potential adverse effects on his kidney health—most notably Advil PM—but she also neglected fundamental aspects of caregiving such as respecting personal property.

    One particularly striking grievance noted in the review was the caregiver's inappropriate behavior toward family possessions; she removed cherished family photographs from display while residing in their home during her service period. Such actions not only contributed to an environment lacking warmth but also reflected an alarming disregard for family values and emotional wellbeing during such a vulnerable time. The situation escalated into financial burdens as well when the caregiver damaged property while behaving recklessly—breaking down garage doors in her attempts at parking.

    After enduring weeks of distress exacerbated by improper care leading to multiple hospital visits due to complications tied directly back to inadequate supervision and administration of medications by this agency’s staff member, there was finally some relief as caregivers were replaced following complaints made during his second hospitalization. It was at this point that significant improvements in both physical health and mental clarity became evident upon return home after nearly three weeks without any signs of prior confusion or struggles with comprehension.

    In conclusion, it's clear from this harrowing account that hiring caregivers should involve thorough due diligence and careful consideration—a lesson harshly learned by this family through personal suffering caused by reckless negligence masked under the guise of professional service. The stark warning echoes throughout: many families trust caregiving agencies with their beloved elder relatives only to discover shocking mismanagement leading towards detrimental consequences upon those they intend on safeguarding most dearly—a sentiment shared widely among families navigating similar challenges within elder care systems today.

    Description

    Located in the charming city of Walnut Creek, California, our affordable home care agency provides a safe and comfortable assisted living community for seniors. With numerous amenities and convenient services nearby, residents can enjoy a fulfilling and independent lifestyle.

    Situated in close proximity to 8 cafes, residents have easy access to delightful places to socialize and savor delicious food and beverages. Whether it's enjoying a cup of coffee with friends or indulging in a sweet treat alone, there are plenty of options to satisfy every taste.

    Nature enthusiasts will appreciate the abundance of 11 parks nearby. From serene walking trails to beautiful gardens, these parks offer peaceful settings for taking leisurely strolls or simply enjoying the lush surroundings. Residents can immerse themselves in nature's beauty while maintaining an active and healthy lifestyle.

    With 12 pharmacies conveniently located nearby, accessing medication and healthcare supplies is hassle-free for our residents. They can easily obtain prescription refills or seek advice from knowledgeable pharmacists, ensuring their health needs are well taken care of.

    Having access to 10 physicians nearby ensures that our residents receive prompt medical attention when needed. Regular check-ups and consultations are made convenient, giving residents peace of mind knowing that top-quality healthcare is always within reach.

    For those who enjoy dining out or trying new culinary experiences, the presence of 10 restaurants nearby offers an array of delicious options. From cozy family-run eateries to upscale dining establishments serving gourmet cuisine, there is something for everyone's palate.

    Transportation options abound with 3 transportation services available in close proximity. Our residents can easily explore the surrounding areas or run errands without any transportation-related worries. Convenient pickups and drop-offs make getting around town effortless.

    Additionally, 2 theaters provide entertainment options for our culturally inclined residents. From live performances to film screenings, they can indulge in their love for arts and culture right on their doorstep.

    Lastly, having a hospital just a short distance away gives our community access to top-notch medical facilities and services. In case of emergencies or specialized care, residents can rest assured that they are in capable hands.

    In summary, our assisted living community in Walnut Creek, CA offers affordable home care with a range of nearby amenities. From cafes and parks to pharmacies and physicians, as well as restaurants, transportation services, theaters, and a hospital, our residents enjoy a fulfilling and well-supported lifestyle that prioritizes their needs and preferences.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.2 miles)
    • CVS Pharmacy (1.3 miles)
    • Walgreens (2.1 miles)
    • CVS Pharmacy (2.7 miles)
    • Walgreens (3.1 miles)
    • CVS Pharmacy (3.2 miles)
    • Rite Aid (3.4 miles)

    Cafes

    • Philz Coffee (0.2 miles)
    • Marketplace Cafe (0.5 miles)
    • Bondadoso Coffee & Tea Collective Add to Favorites (0.9 miles)
    • Starbucks (2.1 miles)
    • Starbucks (2.2 miles)
    • Sideboard Neighborhood Kitchen and Coffee Bar (2.8 miles)
    • Philz Coffee (3.1 miles)

    Theaters

    • Century Walnut Creek 14 and XD (0.3 miles)
    • Century 16 Downtown Pleasant Hill and XD (3.3 miles)
    • Solano Drive In (7.1 miles)

    Restaurants

    • Gott’s Roadside (0.5 miles)
    • True Food Kitchen (0.6 miles)
    • Taco Bell (1.1 miles)
    • Chick-Fil-A (1.9 miles)
    • Wendy's (2.1 miles)
    • Jack's Restaurant & Bar (3.4 miles)
    • Rocco's Ristorante & Pizzeria (3.4 miles)

    Hospitals

    • Kaiser Permanente Medical Center (0.6 miles)

    Parks

    • Civic Park (0.6 miles)
    • Heather Farm All Abilities Playground (2 miles)
    • Heather Farm Park (2.1 miles)
    • Heather Farm Dog Park (2.2 miles)
    • Rudgear Park (2.6 miles)
    • Livorna Park (3.4 miles)
    • Arbolado Park (3.9 miles)

    Transportation

    • Walnut Creek BART Station (0.6 miles)
    • Pleasant Hill/Contra Costa Centre BART Station (2.2 miles)
    • U-Haul of Concord (4.6 miles)
    • North Concord/Martinez BART Station (7.7 miles)

    Physicians

    • Derek Jue (0.8 miles)
    • Ford Lloyd C MD (2.5 miles)
    • Golden State Dermatology (2.7 miles)
    • Michael Y Chang, DO (3 miles)
    • Ipm Medical Group (3 miles)
    • Muir Orthopaedic Specialists - Redwood (3.2 miles)
    • Muir Orthopedic Specialists (3.2 miles)

    Places of Worship

    • Queen of All Saints (6 miles)

    Frequently Asked Questions

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