Frances Manor II

25690 Yucca Valley Road, Valencia, CA 91354

For more information about senior living options: (844) 490-3973

4.5 from 46 reviews
5 stars
35
4 stars
4
3 stars
3
2 stars
2
1 stars
2

Assisted Living Board and Care Home

Overall Review of Frances Manor II

Pros

  • pro Sunrise has made the transition wonderful and provides a warm, welcoming environment.
  • pro The staff are extremely supportive and caring.
  • pro The caregivers are dedicated to their residents.
  • pro Anita at the front desk is always cheerful and a joy to visitors.
  • pro Mayra has become a dear friend to a resident.
  • pro The community feels like an extended family.
  • pro Meals are creatively prepared and staff are open to special wishes.
  • pro Sunrise offers comfort, kindness and security.
  • pro The front office staff are exceptionally welcoming and helpful.
  • pro Bill is incredibly knowledgeable about assisted living.
  • pro The Executive Director has an open-door policy and outstanding leadership.
  • pro The nurses are amazing.

Cons

  • pro They noted Sunrise's wear and tear and felt it needed a refresher.
  • pro They criticized cost-cutting measures, such as stopping the weekly menu printing and using paper plates.
  • pro They observed sour looks from dining room staff when asking questions.
  • pro They waited up to 45 minutes at a meal just to be asked what they wanted to order.
  • pro They felt the days of excellent care over aesthetics and decor were long gone.
  • pro They decided not to consider Sunrise in the new state because it didn't live up to past reviews.

Review

Sunrise Assisted Living has earned consistently high praise from families who moved loved ones there, and that sentiment comes through in a wide range of experiences shared about the Valencia and Sterling Canyon campuses. Across those stories, the rooms are described as warm and welcoming, with a sense that the space itself supports dignity and comfort. Families repeatedly highlight the people who make the community feel like an extended family: front desk staff who greet visits with genuine cheer, caregivers who form meaningful connections, and a leadership group that keeps doors open and lines of communication clear. In particular, Anita at the front desk is noted for her upbeat mood and cheerful presence, while Mayra, a caregiver, is remembered for becoming a dear friend to a resident - an example of the personal bonds many families say are formed here.

The day-to-day atmosphere at Sunrise is described as one built on care and attentiveness. Residents are supported by a staff that is described as dedicated and professional, with many reviewers mentioning that the care managers and nursing staff respond promptly and with kindness. The experience is sometimes likened to a five-star cruise ship in terms of service and expectations - everything done for you, with an emphasis on safety, independence, and professional oversight. Activities are plentiful, with frequent entertainment, outings to restaurants, movies, cultural events, and museums, and field trips that give residents opportunities to stay engaged with the world beyond the walls of the community. Food is consistently praised for being freshly prepared on site, with extensive daily menus and a generous sense of variety at each meal.

There are, however, a few cautions that show up across the reviews. Several writers note cost-cutting measures that have accompanied price increases, including stopping the weekly printed menu, moving to paper plates, and longer wait times at mealtimes. Some dining room staff are reported to have less than ideal interactions when requests are made, and there is a sense among these reviewers that the emphasis on aesthetics and the former polish of the experience has been tempered by budget-related changes. One reviewer even mentions choosing Sunrise in a different state in response to these shifts. Even so, the same voices also emphasize that, despite these tensions, the core commitments - care, safety, and kindness - remain strong, and that visitors can still feel welcome and at home in the community.

For those who have lived at Sunrise for years, the message is one of deep appreciation and reassurance. A resident who has called Sunrise home for six years describes the place as a haven where welfare comes first, and where independence is preserved under a supportive, professional framework. The Executive Director is praised for an open-door policy, and the leadership team, along with supervisors and day-to-day staff, is described as well-trained and consistently reliable. Housekeeping is singled out as exceptional - often described as the best experienced in any upscale setting - alongside prompt nursing care, engaging live entertainment, and a robust calendar of outings. The overall impression is one of security and high-quality service, with many residents and families willing to recommend Sunrise and to invite others to visit and see for themselves.

A suite of stories from the Valencia community highlights how the Sunrise experience can feel especially close to home. Families recount the comfort of having a hospital next door and a doctor with privileges at Sunrise for home visits, which adds a layer of convenience and peace of mind. The on-site salon for hair care, the manicured grounds, and the sense of a well-maintained environment contribute to a feeling of being cared for in a comprehensive way. The staff - from Anita at the front desk to the nurses and dining room servers - are repeatedly celebrated for their warmth and attentiveness, and the leadership team, including the Executive Director, is described as approachable and responsive to questions and concerns. In these accounts, the decision to choose Sunrise is framed as a meaningful one, made with the confidence that loved ones are in compassionate hands.

Sterling Canyon also emerges as a source of strong, heartfelt testimonials. Reviewers describe care managers and staff who are patient, kind, and genuinely dedicated to residents. There are stories of moving a parent from room to room, with maintenance and care teams stepping in to help in practical, above-and-beyond ways. The sense of community is evident in family members who speak of tours and lunch visits, of staff who consistently meet needs, and of hope that a loved one's health will improve enough to allow a return to a preferred living arrangement. The aunt who loves living there and the father who is looking forward to joining next month paint a picture of a place where preparation and warm reception translate into real comfort for families during difficult transitions.

Memories of long-term residence, particularly in the Sterling Canyon memory care setting, reinforce the impression that Sunrise is a place where quality of life can endure and even flourish. Residents and families describe thriving in memory care with staff who take residents on meaningful outings and who provide a steady routine that supports familiar activities. The sense of ongoing care is complemented by social and cultural engagement - movies shown nightly, a movie room that draws crowds, and a steady flow of events and opportunities to connect with neighbors. The dining experience remains central, with on-site cooking and a wide array of choices at each meal, and staff who attend to details such as water refills and attentive service. In the collective voice of the reviews, Sterling Canyon earns a strong stamp of approval as a place where people feel seen, respected, and well cared for.

Taken together, these reviews sketch a robust portrait of Sunrise as a community that excels in human connection, personalized attention, and the practicalities of daily living. Families speak with gratitude for the kindness and professionalism of the staff, the accessibility of leadership, and the sense of security that comes with a well-maintained facility and a culture of hospitality. They acknowledge the inevitable wear that long-established homes accumulate, and they note cost-related adjustments, but the prevailing sentiment remains clear: Sunrise is a place where residents are valued, where friends become part of a chosen family, and where visits feel less like a care routine and more like a welcoming home away from home. For families seeking comfort, kindness, and security in assisted living, these voices offer a compelling, heartfelt picture of Sunrise's enduring strengths.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (17 miles away) Burbank-Glendale-Pasadena (17 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Frances Manor II in Valencia, CA is a board and care home that provides quality assisted living services for seniors. Our community offers a comfortable and inviting atmosphere where residents can enjoy their golden years with peace of mind.

Our fully furnished facility includes a dining room where residents can gather for delicious meals prepared by our experienced staff. Special dietary restrictions are taken into consideration to ensure that each resident's nutritional needs are met.

We understand the importance of maintaining an active lifestyle, which is why we offer a variety of scheduled daily activities to keep our residents engaged and entertained. Whether it's participating in group exercises, exploring nearby parks, or attending cultural events, there is always something to do at Frances Manor II.

The well-being of our residents is our top priority, which is why we provide assistance with activities of daily living such as bathing, dressing, and transfers. Our compassionate staff is trained to provide medication management and coordinate with health care providers to ensure that each resident receives the necessary medical attention.

Convenience is key at Frances Manor II, as we offer move-in coordination services and transportation arrangements for medical appointments. We also provide housekeeping services to maintain a clean and tidy environment.

Our community boasts outdoor spaces where residents can relax and enjoy the beautiful surroundings. Wi-Fi/high-speed internet access is available throughout the facility, allowing residents to stay connected with loved ones.

Frances Manor II is conveniently located near cafes, pharmacies, restaurants, places of worship, physicians' offices, and hospitals. This accessibility ensures that our residents have easy access to essential amenities and healthcare services.

At Frances Manor II in Valencia, CA, we strive to create a supportive and nurturing environment where seniors can thrive. Contact us today to learn more about our exceptional assisted living community.

Nearby Places of Interest

Physicians

  • Dermatology Surgical-Medical Clinics Santa Clarita Valley (0.4 miles)
  • Santa Clarita Valley Medical Plaza (1.6 miles)
  • Geoffrey Dr - Geoffrey Lloyd Lloyd DO (1.6 miles)
  • Audiology Associates (1.6 miles)
  • Valencia Center for Women's Health (1.7 miles)
  • EYEXAM of California (1.8 miles)
  • Valencia Town Center Eyexam of CA (1.8 miles)

Hospitals

  • Henry Mayo Neonatal Intensive Care Unit (0.6 miles)
  • Wespark Non-Profit Cancer Support Center (3.1 miles)
  • Nutricia North America (3.7 miles)
  • Olive View Ucla Medical Center (7.4 miles)
  • Rinaldi Convalescent Hospital (8.4 miles)

Parks

  • Valencia Glen Park (0.6 miles)
  • O'Melveny Park (6.3 miles)
  • Holleigh Bernson Memorial Park (6.8 miles)
  • Oak Spring Park (8.6 miles)
  • Castaic Lake Recreation Area (8.6 miles)

Cafes

  • Starbucks (0.9 miles)
  • Starbucks (1.1 miles)
  • Starbucks (1.6 miles)
  • Corner Bakery Cafe (1.6 miles)
  • Honu Coffee (1.6 miles)
  • Lazy Dog Cafe (1.8 miles)
  • Starbucks (3.6 miles)

Restaurants

  • Taco Bell (1 miles)
  • McDonald's (1 miles)
  • In-N-Out Burger (1 miles)
  • Del Taco (1.1 miles)
  • The Habit Burger Grill (1.1 miles)
  • Islands Restaurant Santa Clarita (1.6 miles)
  • solita Tacos & Margaritas (1.7 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • Walgreens (1.2 miles)
  • Kaiser Permanete Pharmacy (2.1 miles)
  • Target Pharmacy (2.1 miles)
  • Walgreens (2.8 miles)
  • Cardinal Health (3.3 miles)
  • Rite Aid (3.8 miles)

Places of Worship

  • Real Life Church (2.8 miles)
  • Higher Vision Church (4.5 miles)

Theaters

  • AMC Porter Ranch 9 (7.9 miles)

Frequently Asked Questions

Where is Frances Manor II?

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