Kindred at Home - Vacaville

Pros

• The staff is outstanding and has completely taken the stress off their shoulders.
• They have been a huge blessing to the family and come highly recommended.
• The home care agency has been kind, helpful, and a pleasure to work with.
• The schedulers are very helpful and accommodating with last-minute changes.
• The caregiver was extremely patient and kind with the client's mother.
• Most of the caregivers do an excellent job taking care of their loved ones and leave helpful notes about their day.
• Kindred at Home provides assistance with cleaning, cooking, and feeding, making life easier for the family.
• The staff that has come in from this agency has been very friendly and helpful.

Cons

• The partial charge for a cancellation within 4 hours of the scheduled caregiver start time was frustrating and not initially made clear to the customer.
• There was an instance where a scheduled caregiver called in sick and no replacement was able to come for a couple of hours, causing concern and loss of focus at work.
• The customer did not feel adequately compensated for the late arrival of the caregiver.
• It would be concerning if the above situation were to happen again in the future.

Review

This company has received overwhelmingly positive feedback for the outstanding service and care they provide. One customer expresses their gratitude for the organization of their wife's hospice care and other medical needs, which has relieved them of a great deal of stress. The staff is highly praised for their exceptional care, with a caregiver attending to the patient every day and an additional caregiver providing hygiene assistance five days a week. This level of support has been described as a "huge blessing" by the reviewer.

In general, customers have had positive experiences with this home care agency. There have been no major complaints, and while acknowledging that nobody is perfect, the reviewers highlight that the staff show up on time and seem to be working out well overall. The kindness and helpfulness of the caregivers are particularly appreciated by one reviewer who expresses satisfaction with all that has been done for them and their family.

The responsiveness and helpfulness of the schedulers in accommodating last-minute changes and requests are applauded by customers. Additionally, most caregivers are commended for being diligent workers who stay busy assisting with various chores in addition to caring for the patients.

The patience and kindness displayed by one caregiver towards a patient's mother is highlighted as an exceptional quality. The excellent care provided by the caregivers is also emphasized as being highly important to one customer.

While most feedback is positive, there are some areas for improvement mentioned by customers. One reviewer was not aware of a partial charge associated with cancellations made within four hours of the scheduled start time. Another frustrating situation occurred when a scheduled caregiver called in sick, resulting in a delay before another caregiver could arrive at their home. This led to concerns about the patient's well-being and disruption at work. Although this happened only once, it would deter this customer from using the service again if such situations were repeated.

Overall, however, customers express satisfaction with Kindred at Home's assistance in taking care of their loved ones. They appreciate the help with cleaning, cooking, and feeding, particularly while they are away at work. The staff's friendliness and helpfulness have contributed to positive experiences with this home care agency.

In conclusion, this company is highly recommended for the exceptional service and care they provide to patients. While there may be some areas for improvement, the majority of customers have had positive experiences with Kindred at Home. The dedication and hard work of the caregivers are frequently praised, as well as the responsiveness and helpfulness of the schedulers. Overall, this home care agency has been a source of comfort and support for families in need of assistance with their loved ones' medical and daily living needs.

This part of Vacaville, California offers a variety of amenities and services that cater to the needs of seniors. With multiple places of worship nearby, such as Community Presbyterian Church and Liberty Church, residents have access to spiritual support and community involvement. In terms of dining options, there are several restaurants like Jack In The Box, Wendy's, and Fentons Creamery within a few miles radius for convenient dining choices. The area also features numerous parks for outdoor recreation, including Andrews Park and Lagoon Valley Park. For healthcare needs, there are pharmacies like CVS Pharmacy and Kaiser 24 Hour Pharmacy as well as physicians such as Dr. Carlton Bruce and Dr. Maria Carmela Saavedra in close proximity. In addition, reliable transportation is available through the Fairfield-Vacaville Station for ease of travel. Overall, this part of Vacaville provides a comfortable and convenient environment for seniors looking to settle down in a vibrant community with ample resources nearby.

Places of Worship

• Community Presbyterian Church (2.3 miles)
• Liberty Church (8.4 miles)

Restaurants

• Jack In The Box (2.7 miles)
• Stars Recreation Center (2.9 miles)
• Fentons Creamery (2.9 miles)
• Wendy's (3 miles)
• McDonald's (3 miles)
• Taco Bell (3 miles)
• Nation's Giant Hamburgers (3 miles)

Parks

• Andrews Park (2.8 miles)
• Lagoon Valley Park (4.2 miles)
• Pena Adobe Regional Park (4.4 miles)
• Keating Park (4.6 miles)
• Cambridge Park - Community Services Department (5.3 miles)
• John Arlington Park (5.4 miles)
• Hillview Park (8.5 miles)

Pharmacies

• CVS Pharmacy (2.9 miles)
• Kaiser 24 Hour Pharmacy (3.6 miles)
• CVS Pharmacy (4.2 miles)
• Longs Drugs (4.2 miles)
• Walgreens (4.7 miles)
• Raley's Pharmacy (4.9 miles)
• CVS Pharmacy (7.5 miles)

Physicians

• Carlton Bruce R MD (2.9 miles)
• Rem Sleep Diagnostics (3.1 miles)
• Patrick B. Fisher, MD (3.2 miles)
• Maria Carmela Saavedra, MD (3.2 miles)
• Iram Zubair, MD (3.2 miles)
• Gisha Thomas, M.D., MPH (3.2 miles)
• Jeffrey M. Suplica, MD (3.4 miles)

Cafes

• Panera Bread (3 miles)
• Starbucks (3.1 miles)
• Starbucks (3.1 miles)
• Dutch Bros Coffee (3.4 miles)
• Starbucks (3.6 miles)
• Starbucks (3.7 miles)
• Starbucks (3.9 miles)

Theaters

• Brenden Vacaville 16 (3.2 miles)

Hospitals

• Kaiser Vacaville Labor & Delivery (3.6 miles)
• Occupational Health | Kaiser Permanente Vacaville Medical Center (3.6 miles)
• Vacaville Convalescence & Rehabilitation Center (3.9 miles)
• Vacaville Healthcare (3.9 miles)

Transportation

• Fairfield-Vacaville Station (FFV) (7.9 miles)