Kindred at Home - Vacaville

Pros

• The service is highly impressive.
• Jade Dancel's communication and knowledge are top-notch.
• The company has organized hospice care and other medical needs, taking stress off the family.
• The staff is outstanding.
• Caregivers provide daily, attentive care and help with hygiene.
• Schedulers are helpful, and caregivers are hardworking and proactive.
• Caregivers do an excellent job and leave notes about the day.
• The home care agency is kind, helpful, and provides a lovely experience.

Cons

• They were not aware of a partial charge that applies when a cancellation is called in within four hours of the scheduled start time of the caregiver.
• They experienced a frustrating situation when the scheduled caregiver called in sick and no one could get to their home for a couple of hours, which led to significant concern and a loss of focus at work, and they felt they were not adequately compensated for the late arrival.

Review

Kindred at Home in Vacaville is best suited for families seeking comprehensive in-home support for a loved one who wants to stay at home rather than relocate to an assisted living setting. This community excels when medical coordination, personal care, and daily household assistance are priorities, including support with hygiene, meal preparation, and domestic tasks. The service shines for individuals with ongoing care needs who benefit from a coordinated team approach - hospice or complex medical management included - without surrendering independence or familiar surroundings.

Those weighing alternatives should consider that this option is not the right fit for every situation. If a family's goal is a highly social, campus-based living environment with around-the-clock on-site supervision, an assisted living or memory-care community may be a better match. Likewise, if absolute predictability and zero-fee guarantees are non-negotiable, or if a strict 24/7 coverage plan is required with no potential gaps, it's prudent to explore other providers or negotiate firmer terms up front. The reality is: home-based care offers tremendous convenience and personalization, but it can carry nuanced scheduling and billing realities that matter to tight care budgets and calendars.

On the upside, the strongest pros center on attentive, competent care and clear caregiver communication. Clients repeatedly note highly professional staff and effective coordination, with caregivers visiting daily and an additional caregiver several days a week to support hygiene and daily living tasks. The team's ability to organize hospice care and other medical needs reduces the emotional burden on families, while routine notes and reliable follow-through give caregivers and families tangible benchmarks for daily progress. Scheduling staff are praised for accommodating last-minute changes, and the caregivers' demeanor - patient, kind, and practical - consistently appears as a core strength that keeps a loved one comfortable and well-supported.

Even so, clear cons temper the overall impression. The most tangible friction is a partial charge tied to cancellations made within a narrow window of the scheduled start time, which can feel punitive during already stressful days. Another reliability risk is when a caregiver calls in sick and replacements are delayed, creating gaps that interfere with work or daily routines. There are occasional concerns about compensation when delays occur, and a couple of instances where timely coverage did not meet expectations. These are not universal failures, but they are meaningful enough to influence a family's risk calculus, especially for those with critical employment or tightly scheduled days.

The balance of pros and cons hinges on how robust the care plan is and how well the team manages contingencies. The positive attributes - consistent, compassionate caregivers; detailed daily notes; strong scheduling support; and the ability to handle cleaning, cooking, and feeding while a family member is away - often offset the drawbacks when a trusted, multi-person care team is in place. Families should insist on a transparent, written plan that specifies back-up coverage, a clear cancellation policy with predictable fees, and a defined process for addressing late arrivals or caregiver absences. Having a dedicated point person for emergencies can dramatically lower the impact of occasional hiccups.

In sum, Kindred at Home Vacaville represents a solid, practical choice for families prioritizing home-based, medically coordinated care for seniors who prefer staying in their own residence. It is a particularly strong fit for those with hospice or substantial daily care needs who value consistent caregiver engagement and proactive communication. However, before committing, demand clarity on cancellation charges, backup caregiver policies, and how coverage is guaranteed during caregiver illnesses. When these elements are nailed down, this provider stands as a confident, capable partner for preserving independence at home while ensuring professional, compassionate support remains relentlessly reliable.

This part of Vacaville, California offers a variety of amenities and services that cater to the needs of seniors. With multiple places of worship nearby, such as Community Presbyterian Church and Liberty Church, residents have access to spiritual support and community involvement. In terms of dining options, there are several restaurants like Jack In The Box, Wendy's, and Fentons Creamery within a few miles radius for convenient dining choices. The area also features numerous parks for outdoor recreation, including Andrews Park and Lagoon Valley Park. For healthcare needs, there are pharmacies like CVS Pharmacy and Kaiser 24 Hour Pharmacy as well as physicians such as Dr. Carlton Bruce and Dr. Maria Carmela Saavedra in close proximity. In addition, reliable transportation is available through the Fairfield-Vacaville Station for ease of travel. Overall, this part of Vacaville provides a comfortable and convenient environment for seniors looking to settle down in a vibrant community with ample resources nearby.

Places of Worship

• Community Presbyterian Church (2.3 miles)
• Liberty Church (8.4 miles)

Restaurants

• Jack In The Box (2.7 miles)
• Stars Recreation Center (2.9 miles)
• Fentons Creamery (2.9 miles)
• Wendy's (3 miles)
• McDonald's (3 miles)
• Taco Bell (3 miles)
• Nation's Giant Hamburgers (3 miles)

Parks

• Andrews Park (2.8 miles)
• Lagoon Valley Park (4.2 miles)
• Pena Adobe Regional Park (4.4 miles)
• Keating Park (4.6 miles)
• Cambridge Park - Community Services Department (5.3 miles)
• John Arlington Park (5.4 miles)
• Hillview Park (8.5 miles)

Pharmacies

• CVS Pharmacy (2.9 miles)
• Kaiser 24 Hour Pharmacy (3.6 miles)
• CVS Pharmacy (4.2 miles)
• Longs Drugs (4.2 miles)
• Walgreens (4.7 miles)
• Raley's Pharmacy (4.9 miles)
• CVS Pharmacy (7.5 miles)

Physicians

• Carlton Bruce R MD (2.9 miles)
• Rem Sleep Diagnostics (3.1 miles)
• Patrick B. Fisher, MD (3.2 miles)
• Maria Carmela Saavedra, MD (3.2 miles)
• Iram Zubair, MD (3.2 miles)
• Gisha Thomas, M.D., MPH (3.2 miles)
• Jeffrey M. Suplica, MD (3.4 miles)

Cafes

• Panera Bread (3 miles)
• Starbucks (3.1 miles)
• Starbucks (3.1 miles)
• Dutch Bros Coffee (3.4 miles)
• Starbucks (3.6 miles)
• Starbucks (3.7 miles)
• Starbucks (3.9 miles)

Theaters

• Brenden Vacaville 16 (3.2 miles)

Hospitals

• Kaiser Vacaville Labor & Delivery (3.6 miles)
• Occupational Health | Kaiser Permanente Vacaville Medical Center (3.6 miles)
• Vacaville Convalescence & Rehabilitation Center (3.9 miles)
• Vacaville Healthcare (3.9 miles)

Transportation

• Fairfield-Vacaville Station (FFV) (7.9 miles)