Cottage Park

Pros

• The presence of more nurses would greatly improve the quality of patient care.
• Effective communication channels should be established to ensure smooth coordination among staff and patients.
• Proper setup procedures should be followed when transferring patients to different wards.
• Prompt responsiveness to call buttons is essential for providing timely assistance to patients.
• Aides should approach all patient requests with a positive attitude and willingness to help.
• Equipping bathrooms with necessary facilities, such as raised toilet seats, can enhance patient comfort and satisfaction.
• Patients deserve to be treated with respect and dignity at all times.

Cons

• The lack of adequate nursing staff is causing major issues in patient care.
• There is a severe lack of communication between staff members, leading to confusion and mistakes.
• Patients are being moved to different wards without proper preparation or setup, jeopardizing their well-being.
• The unresponsiveness to call button requests is highly frustrating for patients who require immediate assistance.
• The aide's attitude towards the lack of equipment in the bathroom shows a disregard for patients' needs and comfort.
• Overall, the treatment received by patients at this facility falls far below acceptable standards.

Review

Insufficient Staffing and Communication Plague Patient Experience

In recent reviews, patients have expressed their dissatisfaction with the lack of nurses, poor communication, and subpar facilities at a certain healthcare facility. It is disheartening to learn that patients have been moved to different wards without proper preparation, faced prolonged response times when using call buttons, and witnessed aides displaying frustration due to inadequate equipment. These issues not only undermine the quality of care but also create an environment that is far from ideal for patients who deserve compassion and respect.

Insufficient Nursing Staff: One common complaint voiced by patients revolves around the scarcity of nurses within this healthcare facility. The shortage of nursing personnel severely limits their ability to provide adequate care promptly. Patients have reported experiencing delays in receiving necessary medical attention, such as administering medication or responding to emergencies promptly. This chronic understaffing issue highlights the need for increased recruitment efforts and improved nurse-to-patient ratios to ensure optimal patient care.

Lack of Effective Communication: Effective communication is a crucial aspect of any healthcare setting; however, it appears lacking in this particular facility. Reviewers claim that communication breakdowns between staff members lead to confusion and negatively impact patient care. The lack of clear channels for relaying information can result in mistakes like moving patients between wards without ensuring proper setup or notifying them adequately. Such oversights compromise both patient safety and comfort.

Improper Transitioning Process: Patients recount instances where they were abruptly transferred to different wards without appropriate preparation or explanation. This lack of coordination indicates a failure on the part of administrative staff in ensuring smooth transitions for patients. By neglecting essential steps such as providing adequate information about new surroundings or introducing new caregivers, these sudden changes can further distress already vulnerable individuals.

Delayed Response Times: Another grievance regularly mentioned by patients involves distressingly long wait times when attempting to contact hospital staff through call buttons. Waiting up to 30 minutes for a response can be a distressing and potentially dangerous situation for patients in need of urgent assistance. Such delays not only compromise patient safety but also impede their recovery by denying timely access to necessary medical attention.

Attitudinal Issues: Patients have reported instances where aides exhibited frustration due to the unavailability of essential equipment, such as raised toilet seats. It is disheartening to hear that patients, who are already grappling with health concerns, faced hostility or annoyance when requesting assistance. This behavior is unacceptable and underscores the need for improved staff empathy training and ensuring well-equipped facilities for patients' comfort and dignity.

The reviews paint a concerning picture of the healthcare facility's current state, highlighting issues such as inadequate nursing staff, communication breakdowns, improper transitioning processes, delayed response times, and attitudinal problems. The experiences shared emphasize the urgent need for managerial intervention to address these shortcomings promptly. Patients deserve compassionate care, effective communication channels, seamless transitions between wards, prompt response times, and respectful treatment from all healthcare providers. By rectifying these concerns diligently and implementing necessary changes, this facility can truly prioritize patient well-being and restore confidence in its services.

Restaurants

• Farmer Boys (0.4 miles)
• Del Taco (0.6 miles)
• Chili's Grill & Bar (0.6 miles)
• Applebee's (0.6 miles)
• In-N-Out Burger (0.7 miles)
• Black Bear Diner (0.9 miles)
• Vito's Ristorante & Pizzeria (0.9 miles)

Cafes

• Dutch Bros Coffee (0.7 miles)
• Starbucks (1.5 miles)
• Starbucks (2.9 miles)
• The Sweet Life (7.8 miles)
• Starbucks (8.7 miles)
• Giacomos (11.1 miles)

Pharmacies

• Rite Aid (0.7 miles)
• Walgreens (1.3 miles)
• Rite Aid (1.6 miles)
• Boies Medical Center Pharmacy (1.8 miles)
• Tower Compounding Pharmacy (1.9 miles)
• CVS Pharmacy (2.8 miles)
• Save Mart Supermarkets (2.8 miles)

Parks

• Four Seasons Park (0.7 miles)
• Donnelly Park (0.9 miles)
• Memory Lane Pergola (1.7 miles)
• Communty Center Park (7.4 miles)
• Riverside Park (9.9 miles)
• East La Loma Park (10.5 miles)
• Hagaman Park (10.7 miles)

Physicians

• James M. Robinson, MD (1.2 miles)
• Wilson Sawa, MD (1.2 miles)
• Ross D Rodig, DDS (1.4 miles)
• Obgyn Associates of Turlock (1.7 miles)
• Turlock Medical Office (1.8 miles)
• Central Valley Cardiovascular (1.8 miles)
• Turlock Fracture Clinic (1.8 miles)

Theaters

• Regal Turlock (1.5 miles)

Hospitals

• Northern California Surgery Center (1.5 miles)
• Mark One Corporation (1.7 miles)
• Frisancho, Miguel A DDS (8.3 miles)
• Stanislaus County Health Services Agency (10.9 miles)
• Central Valley Specialty Hospital (11 miles)

Places of Worship

• Holy Rosary Catholic Church (7.2 miles)

Transportation

• Modesto Amtrak Station (MOD) (10.9 miles)