Welcome Home II in Torrance, CA

3622 West 225Th Street, Torrance, CA 90505

For more information about senior living options: (844) 490-3973

4.8 from 46 reviews
5 stars
44
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Assisted Living

Overall Review of Welcome Home II

Pros

  • pro The caregiver was outstanding and connected with clients on multiple levels.
  • pro The caregivers provide companionship and keep clients company.
  • pro The office staff are friendly, transparent, and responsive about scheduling and care options.
  • pro The service gives families peace of mind knowing their loved ones are well cared for.
  • pro The agency maintains consistency with caregivers and is accommodating when a different match is needed.
  • pro Ruby is amazing, making clients feel comfortable and immediately useful.
  • pro Julie at Visiting Angels is great to work with and highly recommended.
  • pro Visiting Angels' caregivers are professional, caring, and reliable for the elderly.
  • pro The staff are compassionate companions who go above and beyond.
  • pro Anette Lake is praised for kind rapport, attentive care, and advocacy.

Cons

  • pro The reviewer labeled Merian, the owner, as unstable, unprofessional, and primarily money-driven rather than caring for clients.
  • pro The reviewer complained that eight different caregivers were sent over five days, undermining consistency for a dementia patient.
  • pro The reviewer described a caregiver arriving unannounced at 9:00 am with no prior introductions.
  • pro Marion was described as irate and hostile when questions about the contract were raised, and she refused to make changes.
  • pro The reviewer would give zero stars, alleging the company prioritizes profit over genuine care and warns others to pass on this agency.

Review

Welcome Home II in Torrance is best suited for families that want reliable, hands-on in-home support with a strong emphasis on stable, compassionate caregivers and clear office coordination. The model described in the reviews works best for seniors who insist on staying in their own home but need regular help with daily living activities, companionship, and responsive care management. When the priority is steady staff assignments, transparent communication, and a caregiver pool that quickly learns a loved one's routines, this community delivers meaningful peace of mind. It is particularly well-matched for households that value a home-like, relational approach to care rather than a facility-based model.

The strongest positives center on the caregiving team. Reviewers repeatedly highlight caring, capable aides who engage with the loved one across conversations and activities, and who "rise to the occasion" when needs change. The ability to have two consistent caregivers reduces the upheaval that comes with staff turnover and builds trust. Office staff are praised for being friendly, straightforward, and proactive about scheduling changes, with a sense that the client's identity and needs are known rather than treated as a generic case. The ability to adjust caregivers when a match isn't ideal further reinforces a practical, client-centered approach that many families find essential for long-term success.

Yet the experience is not without its cautions. A notable minority of reviews presents a stark contrast, centered on a problematic leadership dynamic and episodic scheduling chaos. A single, highly critical account describes abrupt, unannounced caregiver changes, inconsistent staffing, and what is portrayed as hostile, unprofessional behavior from the owner when questions arise about contracts. Coupled with complaints about shifting schedules - eight different caregivers over several days - the concerns touch on trust, safety, and predictability. For families navigating dementia, memory challenges, or complex medical needs, these lessons are not academic; they directly affect daily routines and emotional well-being.

Despite these outliers, the favorable experiences tend to offset the negatives when staffing stability and responsive management are in place. The most persuasive cases come from families that enjoyed consistent caregiver pairing, reliable on-time arrivals, and genuine companionship that allowed the loved one to remain engaged and comfortable at home. In these scenarios, the benefits - peace of mind, reduced caregiver-related anxiety for family members, and a practical, adaptable care approach - can outweigh the occasional schedule hiccup or administrative friction. The contrast between a thriving caregiver team and a problematic one underscores what to insist on during onboarding and ongoing management.

Families should explicitly consider alternatives if the top priorities include unwavering consistency and ironclad contract transparency. If a history of repeated caregiver turnover, unanticipated visits, or confrontational leadership messaging raises concern, exploring other agencies or even a traditional assisted living option may be prudent. Several reviews point to other providers that deliver similarly compassionate care with steadier staffing and clearer contract terms; a direct comparison of caregiver rosters, scheduling guarantees, and written care plans is wise. No one should accept ambiguity when the goal is reliable, respectful care for a loved one.

The practical decision framework is straightforward. For Torrance families evaluating Welcome Home II, the core choice comes down to prioritizing dependable caregiver continuity and transparent communication versus tolerating the risk of inconsistent staffing and difficult leadership dynamics. If a written schedule, consistent caregiver assignments, and a responsive coordinator are guaranteed, this community can deliver highly satisfactory outcomes and tangible peace of mind. If those assurances are uncertain or if past experiences indicate recurring administrative friction, it is wise to pursue alternatives with stronger staffing guarantees and a more consistently constructive leadership approach. The right path aligns the senior's daily needs with a care model that minimizes disruption, maximizes companionship, and preserves independence in the home.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Los Angeles International (9 miles away) Los Angeles International (9 miles away)
  • Long Beach (Daugherty) (11 miles away) Long Beach (Daugherty) (11 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome Home II is an assisted living community located in Torrance, CA. Our community offers a range of amenities to ensure our residents feel right at home. Each apartment is fully furnished and includes a dining room for communal meals. Residents also have access to outdoor spaces, including a beautiful garden, where they can relax and enjoy nature.

We strive to provide excellent care services for our residents. Our dedicated staff is available to assist with daily activities such as bathing, dressing, and transfers. We work closely with healthcare providers to coordinate any necessary medical appointments or treatments. Additionally, we offer medication management and special dietary restrictions to ensure the health and well-being of our residents.

In terms of dining options, we accommodate special dietary restrictions and provide delicious meals prepared by our skilled chefs. Our community also offers scheduled daily activities to keep residents engaged and entertained.

Our location in Torrance provides convenient access to various amenities nearby. There are three cafes, six parks, 24 pharmacies, four physicians' offices, eleven restaurants, two places of worship, and three theaters all within close proximity to our community.

At Welcome Home II, we strive to create a welcoming and comfortable environment for our residents. With exceptional care services, numerous amenities, and convenient nearby facilities, we are confident that our assisted living community will truly feel like home.

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.3 miles)
  • CVS Pharmacy (0.5 miles)
  • Walgreens (0.5 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.4 miles)
  • Rite Aid (1.6 miles)

Restaurants

  • Lazy Dog Restaurant & Bar (0.7 miles)
  • King's Hawaiian Bakery (0.8 miles)
  • McDonald's (1.5 miles)
  • In-N-Out Burger (1.8 miles)
  • In-N-Out Burger (1.8 miles)
  • Tendon Tempura Carlos Junior Restaurant (2.1 miles)
  • Redondo Beach Pier (2.7 miles)

Theaters

  • AMC Del Amo 18 (0.7 miles)
  • AMC Rolling Hills 2 (2.4 miles)
  • AMC DINE-IN South Bay Galleria 16 (3.3 miles)

Physicians

  • Lighthouse Pediatrics (1 miles)
  • Harbor Ucla Medical Center - David Durkovich Do (3.1 miles)
  • Monica B Espiritu M.D. | Kaiser Permanente (3.9 miles)
  • Paulson Theresa A Palos Verdes Dermatology Rolling Hills Estates (3.9 miles)
  • UCLA Health Manhattan Beach Pediatrics (5.1 miles)

Parks

  • Charles H. Wilson Park (1.4 miles)
  • De Portola Park (2.1 miles)
  • Sur La Brea Park (2.2 miles)
  • Sunnyglen Park (2.3 miles)
  • Noble Park (4.1 miles)
  • Polliwog Park (4.9 miles)

Cafes

  • Sidecar Doughnuts & Coffee (2.5 miles)
  • Starbucks (3.7 miles)
  • Lees Sandwiches - Gard (4.4 miles)
  • Donut King 2 (5.4 miles)
  • Corner Bakery Cafe (5.8 miles)

Places of Worship

  • St Catherine Laboure Church (3.8 miles)
  • Peninsula Community Church (4.1 miles)

Transportation

  • Aviation/LAX Metro Station (7.5 miles)
  • Metro Rail - Hawthorne/Lennox (7.6 miles)
  • Fox Rent A Car (8.6 miles)
  • LAX-it (8.7 miles)
  • Terminal 8 (8.7 miles)
  • Terminal 7 (8.7 miles)
  • United Club (8.7 miles)

Frequently Asked Questions

Where is Welcome Home II?

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