Clearwater at South Bay

Pros

• The staff members are professional, friendly, and genuinely care about the residents.
• Clearwater at South Bay offers a welcoming atmosphere with various engaging activities for residents.
• The facility is immaculate, and the food is excellent, contributing to a positive living experience.
• Residents benefit from a clean and well-maintained environment that feels homey.
• The management team promptly addresses concerns in a professional manner, ensuring resident satisfaction.
• Welbrook South Bay is praised for its beautiful facilities and spacious rooms filled with numerous activities for residents to enjoy.
• Many families have noticed significant improvements in their loved ones' well-being since moving into these communities.
• Caregivers exhibit kindness and compassion, treating residents with dignity while keeping them entertained and happy.
• Tours of the facilities leave prospective residents and their families with good impressions due to the friendly staff and quality amenities available.
• Overall experiences show that these communities are well-managed and provide high-quality care for their residents.

Cons

• The family found it hard to reach the staff in the memory care unit for updates and experienced unreturned calls after leaving messages.
• One reviewer described their experience as a "bad first impression" during an in-person tour.
• There were reports of a poorly run operation, with a loved one falling multiple times without staff witnessing the incidents.
• The facility was considered very expensive, with additional costs for various services and annual rate increases expected.
• Billing issues were highlighted, with delays in responses and online billing being described as "atrocious."
• Although the reviewer appreciated the staff's care, they noted that improvements were still needed in responsiveness.
• Another reviewer mentioned that even though they found the facility lovely, it wasn't the right fit for their family's needs at that time.

Review

The reviews gathered from various families and individuals regarding the Clearwater at South Bay and Welbrook communities reveal a spectrum of experiences that showcase both the strengths and areas for improvement in these senior living facilities. Central to many of the positive observations is the staff's professionalism and friendliness. Numerous reviewers note that employees are not only caring but also communicate essential updates effectively to families, creating a welcoming atmosphere. Families appreciate the immaculate conditions of the facility, which are complemented by excellent food options and a variety of activities available throughout the week, such as live music, art classes, and entertainment events that enhance residents' quality of life.

Families specifically highlight the availability of engaging activities as one of their favorite aspects of Clearwater at South Bay. Many express satisfaction with how these programs help keep their loved ones active and entertained, contributing positively to their overall well-being. The remarks reflect an appreciation for staff members who go above and beyond to ensure residents remain stimulated despite challenges posed by external circumstances such as COVID-19. However, some concerns have been raised about communication barriers between families living out of state and staff in memory care units; instances where calls went unreturned were noted, suggesting that enhancing communication procedures could improve family experiences.

On another note, while several individuals praised Clearwater for its beautiful setting and friendly services, there were contrasting reviews where first impressions during tours fell short of expectations. Some visitors reported feeling dissatisfied during initial visits due to perceived shortcomings in hospitality or response time from staff. Despite these mixed feelings about tour experiences, many came away impressed with certain aspects, particularly cleanliness and overall facility management.

Welbrook garnered similarly positive feedback focused on its conducive environment for those dealing with memory issues. Reviewers remarked on how compassionate caregivers help maintain dignity while ensuring that residents enjoy their time at the facility through entertaining interactions. Families shared gratitude for management teams addressing concerns promptly; they felt reassured by staff taking initiative to accommodate specific resident requests — even arranging personalized outings like Go-cart rides.

Despite numerous commendations regarding both facilities' attentive care staff and clean environments, concerns about high costs persist among reviewers. Families have pointed out rising fees associated with treatment plans — often accompanied by unexpected annual increases — adding tension for those already managing tight budgets related to elder care needs. Acknowledgment arises regarding industry standards regarding pricing; however, it's clear that transparent billing practices would alleviate some frustrations expressed in multiple accounts.

Overall perceptions indicate a strong inclination towards recommending both Clearwater at South Bay and Welbrook as viable options for families considering assisted living or memory care facilities for their loved ones. While challenges exist concerning staffing shortages or communication lapses at times, numerous testimonials emphasize unwavering commitment from caregivers willing to form meaningful connections with their residents amidst transitional periods. These sentiments leave readers considering future arrangements helpful insights into service quality mixed with realistic expectations within this sector dedicated to catering to seniors’ needs efficiently.

This part of Torrance, California, offers a convenient and diverse range of amenities for senior living. With several pharmacies in close proximity, accessing medication and healthcare services is easily manageable. There are also various dining options nearby, including bakeries, restaurants, and cafes for enjoyable meals out. For entertainment, there are theaters within a short drive for movie nights or outings with friends. Additionally, parks provide opportunities for outdoor activities and relaxation. Places of worship offer spiritual support and community connections. Transportation services are readily available for easy access to different parts of the city or airport travel if needed. Overall, this area provides a balanced mix of essential services and leisure options suitable for seniors looking to live comfortably in Torrance.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (0.2 miles)
• Rite Aid (0.6 miles)
• Rite Aid (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.6 miles)

Restaurants

• King's Hawaiian Bakery (0.5 miles)
• Lazy Dog Restaurant & Bar (0.7 miles)
• In-N-Out Burger (1.7 miles)
• McDonald's (1.7 miles)
• Tendon Tempura Carlos Junior Restaurant (1.8 miles)
• In-N-Out Burger (1.8 miles)
• Monkish Brewing (2.4 miles)

Theaters

• AMC Del Amo 18 (0.7 miles)
• AMC Rolling Hills 2 (2.3 miles)
• AMC DINE-IN South Bay Galleria 16 (3.4 miles)

Physicians

• Lighthouse Pediatrics (1.1 miles)
• Harbor Ucla Medical Center - David Durkovich Do (2.8 miles)
• Monica B Espiritu M.D. | Kaiser Permanente (3.7 miles)
• Paulson Theresa A Palos Verdes Dermatology Rolling Hills Estates (4.1 miles)
• UCLA Health Manhattan Beach Pediatrics (5.2 miles)

Parks

• Charles H. Wilson Park (1.1 miles)
• Sur La Brea Park (1.9 miles)
• De Portola Park (2.1 miles)
• Sunnyglen Park (2.5 miles)
• Noble Park (4.4 miles)
• Polliwog Park (5 miles)

Cafes

• Sidecar Doughnuts & Coffee (2.4 miles)
• Starbucks (3.9 miles)
• Lees Sandwiches - Gard (4.1 miles)
• Donut King 2 (5.3 miles)
• Corner Bakery Cafe (5.9 miles)

Places of Worship

• St Catherine Laboure Church (3.7 miles)
• Peninsula Community Church (4.3 miles)

Transportation

• Aviation/LAX Metro Station (7.6 miles)
• Metro Rail - Hawthorne/Lennox (7.6 miles)
• Fox Rent A Car (8.6 miles)
• LAX-it (8.7 miles)
• Terminal 8 (8.8 miles)
• Terminal 7 (8.8 miles)
• United Club (8.8 miles)