Hickory Care Home

Pros

• The community at Hickory Care Home is described as great and offers a safe, quiet residential neighborhood for residents.
• The caregivers are consistently noted as attentive, helpful, and friendly, providing competent and compassionate care to the residents.
• The home features outdoor patio areas where residents can enjoy fresh air and sunshine.
• The living room area is spacious, allowing residents to gather for socializing or activities like watching TV.
• The rooms are satisfactory and comfortable, adequately meeting the needs of the residents.
• The home creates a warm, home-like atmosphere by decorating for the holidays.

Cons

• The room had ants, indicating a lack of pest control.
• The food was often too spicy for residents to enjoy.
• There were no activities available for residents to participate in.
• Staff availability at night was insufficient, with only one person on duty.
• The director seemed evasive and unresponsive to questions from families.
• Communication was challenging due to staff not being fluent in English, leading to unmet needs.
• Management was described as rude and unhelpful, particularly regarding rooming issues for residents.
• Families experienced dissatisfaction with the handling of complaints about roommates.
• The owner and manager were viewed as heartless, especially after the passing of a resident without any financial restitution.
• Overall staff coverage during the night was deemed inadequate for resident safety and care.

Review

Hickory Care Home has elicited a range of responses from families regarding the quality of care and the living environment for their loved ones. Several reviewers appreciate the cleanliness of the facility but noted issues that affected their overall satisfaction. One common concern is the presence of ants in resident rooms, which detracted from an otherwise tidy atmosphere. Meals at Hickory Care Home have also drawn mixed reviews; while one family described them as akin to home-cooked meals, others complained that the food was too spicy or inconvenient, leading to a reluctance among some residents to eat there.

Reviewers consistently mention the assistance provided by staff members as attentive and caring. Many felt satisfied with the caregivers’ level of service, expressing that there are no complaints regarding how their loved ones were treated. Despite this positive feedback about direct care staff, several reviews highlighted staffing shortages during overnight hours, with only one person on duty at night for six residents. The limited availability of staff has raised concerns about adequate support during off-peak hours, suggesting a need for more personnel to ensure residents' safety and well-being throughout the entire day.

While some families appreciated aspects of community life within Hickory Care Home, others expressed disappointment over the lack of organized activities apart from television watching. This general absence of engaging programs likely contributed to feelings of isolation among residents who would benefit from additional socialization opportunities. Even those who felt positively about their surroundings mentioned that there were no planned events or activities they could participate in, leaving a gap in engagement for residents and reducing overall community interaction.

Administrative challenges emerged as a significant issue for several reviewers. Reports indicated an evasive attitude from management when addressing concerns or inquiries posed by families. One reviewer shared an experience involving poor communication with both the director and manager - calling them rude and unhelpful - which ultimately led to dissatisfaction with how they handled transitions between shared and private rooms for residents. Situations like these create frustration among families looking out for their loved ones’ best interests.

A particularly poignant account involved a family grappling with loss after transferring their loved one due to conflicts with a roommate who had been difficult to manage. The lack of responsiveness from management meant that when decisions needed to be made regarding accommodations—especially concerning comfort levels amidst medical challenges—families felt unsupported and undervalued. Notably, even after passing away in his new private room, this family did not receive any financial refund, further underlining feelings of heartlessness attributed to ownership.

Despite these criticisms surrounding management practices and activity offerings, many reviewers acknowledged positives about Hickory Care Home’s location within a safe residential neighborhood featuring accessible pathways conducive for wheelchair use. The facility's layout includes patio spaces where residents can enjoy fresh air alongside communal areas designed for relaxation or socializing amongst peers—reflecting attempts to foster an inviting environment overall. Clean tile floors and seasonal decorations contribute toward maintaining a home-like atmosphere which some families find comforting during challenging times.

In essence, Hickory Care Home presents itself as an establishment marked by dedicated care staff situated in pleasant surroundings; however, it garners mixed feedback primarily stemming from managerial communication issues and insufficient programming options available for residents' engagement. While certain facets shine brightly—like caregiver interactions—the underlying administrative shortcomings highlight critical areas needing improvement if this community is to be recommended wholeheartedly by its current patrons.

Located in Torrance, California, this area offers a variety of amenities and services within close proximity. With a range of dining options such as Lazy Dog Restaurant & Bar and In-N-Out Burger, residents can enjoy delicious meals nearby. The neighborhood also has several theaters like AMC Del Amo 18 for entertainment options. For outdoor activities, there are parks like Charles H. Wilson Park and Sunnyglen Park for leisurely strolls. Access to pharmacies including Walgreens and CVS Pharmacy ensures convenient access to medication needs. Additionally, there are healthcare facilities like Lighthouse Pediatrics and Harbor UCLA Medical Center nearby for medical care. Places of worship like St Catherine Laboure Church provide spiritual support, while cafes like Sidecar Doughnuts & Coffee offer cozy spots to relax with a cup of coffee. Transportation options include the Metro Rail station and car rental services for convenience when traveling. Overall, this area provides a well-rounded community suitable for seniors looking for a comfortable living environment in Torrance.

Restaurants

• Lazy Dog Restaurant & Bar (0.8 miles)
• King's Hawaiian Bakery (0.8 miles)
• Tendon Tempura Carlos Junior Restaurant (1.2 miles)
• In-N-Out Burger (1.5 miles)
• Monkish Brewing (1.6 miles)
• McDonald's (1.9 miles)
• In-N-Out Burger (2.3 miles)

Theaters

• AMC Del Amo 18 (0.8 miles)
• AMC DINE-IN South Bay Galleria 16 (2.8 miles)
• AMC Rolling Hills 2 (3 miles)

Parks

• Charles H. Wilson Park (0.8 miles)
• Sur La Brea Park (2.1 miles)
• Sunnyglen Park (2.5 miles)
• De Portola Park (2.9 miles)
• Noble Park (4.4 miles)
• Polliwog Park (4.7 miles)

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (0.9 miles)
• Rite Aid (1.3 miles)
• Rite Aid (1.3 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.3 miles)

Physicians

• Lighthouse Pediatrics (1 miles)
• Harbor Ucla Medical Center - David Durkovich Do (2.3 miles)
• Monica B Espiritu M.D. | Kaiser Permanente (3.9 miles)
• Paulson Theresa A Palos Verdes Dermatology Rolling Hills Estates (5 miles)
• UCLA Health Manhattan Beach Pediatrics (5 miles)

Places of Worship

• St Catherine Laboure Church (3 miles)
• Peninsula Community Church (5.2 miles)

Cafes

• Sidecar Doughnuts & Coffee (3.1 miles)
• Lees Sandwiches - Gard (3.2 miles)
• Starbucks (3.9 miles)
• Donut King 2 (4.4 miles)
• Corner Bakery Cafe (5.6 miles)

Transportation

• Metro Rail - Hawthorne/Lennox (6.9 miles)
• Aviation/LAX Metro Station (7 miles)
• Fox Rent A Car (8 miles)
• LAX-it (8.2 miles)
• Terminal 8 (8.3 miles)
• Terminal 7 (8.3 miles)
• United Club (8.3 miles)

Hospitals

• Martin Luther King Jr / Drew Medical Center (8.2 miles)