Francesca's Home in Torrance, CA

20520 Avis Avenue, Torrance, CA 90503

For more information about senior living options: (844) 490-3973

3.8 from 26 reviews
5 stars
12
4 stars
5
3 stars
5
2 stars
1
1 stars
3

Assisted Living Board and Care Home

Overall Review of Francesca's Home

Pros

  • pro The store offers great sales, bargains, and nice customer service.
  • pro The staff are very helpful and friendly, and the clothes are cute and of good quality.
  • pro The sales team is amazing, greeting customers with a smile and making them feel treated like royalty without pressure to buy.
  • pro An associate was fantastic, full of energy, and went above and beyond in helping.
  • pro The staff are great.
  • pro The store consistently offers good sales and nice knickknacks.
  • pro The customer service is consistently incredible, with staff like Serene being especially helpful and friendly.
  • pro The jewelry is beautiful.
  • pro Customers are very fond of Francesca's Collections stores.
  • pro Francesca's stores consistently offer cute items.
  • pro The staff greet customers upon entering, and the store is clean and well organized.
  • pro The rewards program offers points to redeem for prizes, and each store has unique items.

Cons

  • pro The store doesn't honor returns.
  • pro The salespeople were overly pushy and intrusive, making the shopper want to leave.
  • pro The clothes looked cheap.
  • pro The shopping experience was awful.
  • pro The staff didn't respect customers' wishes to be left alone.
  • pro The store has an insufficient product range.

Review

Francesca's Home in Torrance is best suited for shoppers who prize a warm, boutique vibe and place a high value on personalized, energetic service. This is a store for those who enjoy hunting for cute, on-trend pieces in a curated setting and who don't balk at a little proactive help if it leads to finding the right item at a solid price. The highlights for this audience are the frequent sales, the appealing jewelry and d?cor accents, and the sense that a helpful staff can make a simple shopping trip feel productive rather than aimless. Those who want a purely self-serve, no-pressure experience may find the mood more demanding than ideal, but for many, the payoff is clear bargains paired with attentive support.

Those evaluating alternatives should note who may want to look elsewhere. Shoppers who dislike feeling followed or probed about occasions and dress codes may find Francesca's approach too hands-on, especially during peak hours when staff turnover isn't obvious. People who want a broader, more varied product range or a larger footprint with a steadier, more uniform inventory across locations may prefer other boutiques or chain stores. The Del Amo Mall location, in particular, can feel smaller than some shoppers expect, with a more limited selection than regional or flagship Francesca's stores. For those prioritizing easy returns, consistent stock, and a low-pressure environment, it's wise to compare backup options before committing to frequent visits.

The strongest positives here are clear and meaningful: consistently friendly, helpful staff who can elevate the shopping experience, and strong in-store bargains that give real value. Reviewers repeatedly praise the sales team for positive energy, personalized attention, and a willingness to go above and beyond, which can turn a simple purchase into a satisfying shopping moment. Clean, organized displays and well-curated assortments - especially jewelry and decorative pieces - make it easy to find finish-your-look accents or thoughtful gifts. The store's rewards program adds another practical incentive, allowing points to be redeemed for prizes and occasional freebies, which can compound the value of regular visits when the stock aligns with personal preferences.

However, the store does carry notable drawbacks that can tilt the balance for some buyers. The same staff engagement that many applaud can feel intrusive to others, with questions about why a piece is wanted or what events it is for followed by additional recommendations. For those who want to browse casually, the push to engage can undermine the relaxed shopping flow. Product range can be insufficient at times, and the Del Amo location's footprint can feel tighter than expected, limiting choice and making it harder to see the full breadth of Francesca's offerings. The variability in inventory from one Francesca's to another means what you want today may require visiting multiple locations or accepting that some items simply aren't in stock.

On balance, the key pros - refined service, consistent discounts, and a neat, welcoming environment - do a solid job of offsetting the main cons for many shoppers. A positive staff experience translates into quicker, smarter shopping, and the value of frequent sales can meaningfully reduce overall spend on wardrobe upgrades or gifts. The caveats - pressure to participate, uneven inventory, and the occasional sense of crowding - are real, but they are manageable with clear expectations. Shoppers who are mindful of these dynamics can leverage Francesca's strengths: seek out staff recommendations when a trusted associate is available, and time visits to midweek hours to minimize pressure while still enjoying the rewards program and the current sale cadence.

Bottom line: Francesca's Home serves a practical, experience-driven shopper who wants friendly, energetic service and solid price deals in a boutique setting. For those who prize a low-key browsing experience, a broad, dependable inventory, or straightforward returns, alternatives may be preferable. But for bargain-minded buyers who value staff guidance, enjoy curated accessories and home accents, and can tolerate a touch of push from time to time, Francesca's offers a compelling, repeat-worthy option in Torrance. The right decision hinges on tolerance for engagement level, need for variety, and the willingness to visit multiple locations if the inventory at a single storefront doesn't meet the wishlist.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Los Angeles International (8 miles away) Los Angeles International (8 miles away)
  • Long Beach (Daugherty) (11 miles away) Long Beach (Daugherty) (11 miles away)
  • Burbank-Glendale-Pasadena (25 miles away) Burbank-Glendale-Pasadena (25 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Francesca's Home in Torrance, CA, is a warm and inviting board and care home designed to provide residents with a comfortable and supportive living environment. The community offers a variety of amenities to enhance the quality of life for its residents, including a cozy dining room, fully furnished accommodations, a beautiful garden for relaxation, and outdoor spaces perfect for enjoying fresh air. Housekeeping services ensure that residents can focus on enjoying their daily activities without the burden of chores, while move-in coordination makes transitioning into the community seamless.

At Francesca's Home, personalized care is at the forefront. The dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers, ensuring that each resident receives the support they need. The home also specializes in coordinating care with health care providers and managing medication regimens. Special dietary restrictions are carefully accommodated through meal preparation and service that cater to individual needs, ensuring that residents receive nutritious meals aligned with their preferences.

Residents can look forward to an enriching lifestyle with scheduled daily activities that promote engagement and social interaction. With access to nearby amenities including five cafes, six parks, 27 pharmacies, four physicians' offices, 16 restaurants, one place of worship, and three theaters, Francesca’s Home is ideally situated to offer convenience and opportunities for exploration.

For added peace of mind and support in transportation arrangements for medical appointments or outings to local attractions, Francesca’s Home ensures residents feel connected to both their caregivers and the vibrant surrounding community. Experience compassionate care within a nurturing environment at Francesca's Home, where every resident is treated like family.

Nearby Places of Interest

Physicians

  • Lighthouse Pediatrics (0.5 miles)
  • Harbor Ucla Medical Center - David Durkovich Do (3.1 miles)
  • UCLA Health Manhattan Beach Pediatrics (4.1 miles)
  • Monica B Espiritu M.D. | Kaiser Permanente (4.8 miles)
  • Paulson Theresa A Palos Verdes Dermatology Rolling Hills Estates (5.4 miles)

Restaurants

  • In-N-Out Burger (0.5 miles)
  • Lazy Dog Restaurant & Bar (0.7 miles)
  • McDonald's (1.3 miles)
  • King's Hawaiian Bakery (1.6 miles)
  • Tendon Tempura Carlos Junior Restaurant (2 miles)
  • Monkish Brewing (2 miles)
  • Jus' Poke (2.5 miles)

Theaters

  • AMC Del Amo 18 (0.7 miles)
  • AMC DINE-IN South Bay Galleria 16 (2 miles)
  • AMC Rolling Hills 2 (3.7 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Rite Aid (1.4 miles)
  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (2 miles)
  • Rite Aid (2.2 miles)

Parks

  • Sunnyglen Park (1.7 miles)
  • Charles H. Wilson Park (1.8 miles)
  • Sur La Brea Park (3 miles)
  • De Portola Park (3.5 miles)
  • Noble Park (3.5 miles)
  • Polliwog Park (3.8 miles)

Places of Worship

  • St Catherine Laboure Church (2.4 miles)
  • Peninsula Community Church (5.6 miles)

Cafes

  • Starbucks (3 miles)
  • Lees Sandwiches - Gard (3.2 miles)
  • Sidecar Doughnuts & Coffee (3.8 miles)
  • Donut King 2 (4.1 miles)
  • Corner Bakery Cafe (4.7 miles)

Transportation

  • Metro Rail - Hawthorne/Lennox (6.2 miles)
  • Aviation/LAX Metro Station (6.2 miles)
  • Fox Rent A Car (7.2 miles)
  • LAX-it (7.4 miles)
  • Terminal 8 (7.4 miles)
  • Terminal 7 (7.5 miles)
  • United Club (7.5 miles)

Frequently Asked Questions

Where is Francesca's Home?

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