Bay Crest Care Center

Pros

• The rehab department at Baycrest Care Center was fantastic and helpful.
• The facility appears clean and comfortable, providing an acceptable level of care.
• The number of staff on duty at the living facility impressed the reviewer.
• The room where their grandmother stayed was clean and well-maintained.
• The reviewer's grandmother stated that her stay at the facility wasn't bad overall.
• The charge nurse reported no issues with the care provided to the reviewer's grandmother.
• Overall, it was a positive experience for the reviewer, knowing their loved one is safe and well taken care of.

Cons

• The staff does not readily answer their phones and does not ensure that patients receive phone calls.
• The staff is unfamiliar with the special circumstances of the patients and gives only general information.
• They do not follow up on requests to ensure a patient's health is well and consistent with other doctors' orders.
• It is the most inhospitable and unsafe place to have a loved one transition.
• The physical therapy received by a stroke patient was subpar.
• The diet provided for a diabetic patient was inadequate.
• Range of motion exercises were not given regularly.
• The ratio of CNAs and LVNs is inadequate for proper patient care.
• Some employees are overwhelmed and burnt out due to high workload.
• From what has been seen, this is true of most long-term care facilities.

Review

Mixed Reviews on Baycrest Care Center: Is It the Right Choice for Your Loved Ones?

Baycrest Care Center has garnered mixed reviews from various individuals who have had their loved ones receive care at this facility. While some reviewers express concerns about the staff's lack of responsiveness, accountability, and inadequate care, others highlight positive experiences with the rehab department, cleanliness of the facility, and overall satisfaction with their loved one's care. In this article, we will delve into the details of these reviews to help you make an informed decision about whether Baycrest Care Center is suitable for your loved one's needs.

Staff Responsiveness and Accountability: One common complaint among reviewers is the staff's lack of responsiveness to patients' needs and family inquiries. Multiple individuals mention difficulties in contacting their loved ones and receiving updates on their condition. Phone calls allegedly go unanswered or are transferred without ensuring patients receive them. Lack of coordination between different staff members and failure to follow up on requests raise concerns about the level of accountability at Baycrest Care Center.

Quality of Care: Several negative reviews highlight issues with the quality of care provided at Baycrest Care Center. One reviewer mentions that their mother was not given necessary walks as she required rehabilitation after being rushed to the hospital, while another reviewer expresses concerns regarding their husband's diabetic diet plan not being adequately addressed. Additionally, limited activity opportunities and insufficient staffing ratios raise concerns over patients' wellbeing.

Rehabilitation Department: On a more positive note, one reviewer praises the rehabilitation department at Baycrest Care Center, commending its helpfulness in showing exercises and stretches that can be performed during visits. This implies that there are dedicated individuals within the facility who strive to provide quality care.

Cleanliness and Organization: The cleanliness and organization of Baycrest Care Center have been highlighted favorably by multiple reviewers. The facility appears clean and well-maintained overall. However, some reviewers mention instances where nurses took longer than expected to respond to patient requests, raising questions about nighttime care.

Individual Experiences and Alzheimer's Care: A reviewer with personal experience highlights a positive encounter with the facility, noting that their grandmother reported satisfactory care and a clean living environment. However, they also acknowledge that their grandmother may have overlooked certain aspects due to her Alzheimer's disease.

In conclusion, reviews for Baycrest Care Center are mixed, leaving potential residents' families in a difficult position when considering this facility. Concerns regarding staff responsiveness and accountability, quality of care, staffing ratios, and nighttime care should be taken into account. However, positive comments on the rehabilitation department and cleanliness suggest that there are aspects of Baycrest Care Center that may be commendable. Ultimately, conducting comprehensive research and visiting the facility personally is recommended before making a decision about entrusting your loved one's wellbeing to any long-term care facility.

This part of Torrance, California offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several physicians, pharmacies, and restaurants within close proximity, medical care and dining options are easily accessible. Additionally, there are parks for leisurely strolls and places of worship for spiritual fulfillment. The presence of cafes provides opportunities for socializing and enjoying a cup of coffee. Transportation options such as metro stations and car rental services make it convenient for seniors to travel around the city. Overall, this part of Torrance presents a well-rounded community with ample resources for seniors to lead a comfortable and fulfilling lifestyle.

Physicians

• Lighthouse Pediatrics (0.4 miles)
• Harbor Ucla Medical Center - David Durkovich Do (3.4 miles)
• UCLA Health Manhattan Beach Pediatrics (3.9 miles)
• Monica B Espiritu M.D. | Kaiser Permanente (5 miles)
• Paulson Theresa A Palos Verdes Dermatology Rolling Hills Estates (5.2 miles)

Restaurants

• In-N-Out Burger (0.4 miles)
• Lazy Dog Restaurant & Bar (0.7 miles)
• McDonald's (0.9 miles)
• King's Hawaiian Bakery (1.7 miles)
• Jus' Poke (2.1 miles)
• Redondo Beach Pier (2.2 miles)
• Tendon Tempura Carlos Junior Restaurant (2.3 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (1.2 miles)
• Rite Aid (1.2 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2 miles)

Theaters

• AMC Del Amo 18 (0.7 miles)
• AMC DINE-IN South Bay Galleria 16 (2 miles)
• AMC Rolling Hills 2 (3.7 miles)

Parks

• Sunnyglen Park (1.3 miles)
• Charles H. Wilson Park (2 miles)
• Noble Park (3.2 miles)
• Sur La Brea Park (3.2 miles)
• De Portola Park (3.4 miles)
• Polliwog Park (3.6 miles)

Places of Worship

• St Catherine Laboure Church (2.5 miles)
• Peninsula Community Church (5.4 miles)

Cafes

• Starbucks (2.7 miles)
• Lees Sandwiches - Gard (3.6 miles)
• Sidecar Doughnuts & Coffee (3.8 miles)
• Donut King 2 (4.4 miles)
• Corner Bakery Cafe (4.5 miles)

Transportation

• Aviation/LAX Metro Station (6.2 miles)
• Metro Rail - Hawthorne/Lennox (6.3 miles)
• Fox Rent A Car (7.2 miles)
• LAX-it (7.3 miles)
• Terminal 8 (7.4 miles)
• Terminal 7 (7.4 miles)
• United Club (7.4 miles)