Pearl of the Orient Guest Home Inc.

Pros

• The staff are kind and friendly, making patients feel like family.
• Brenda the receptionist is warm, respectful, and helpful, creating a welcoming first impression.
• The nursing staff are wonderful and consistently go above and beyond.
• The therapy department is outstanding; patients never miss a session and leave stronger.
• The kitchen staff fulfill requests and provide delicious meals.
• The facility has a calm, welcoming atmosphere with beautiful d?cor.
• The care team is attentive, accessible, and works well as a coordinated unit.
• Social services and finance staff provide helpful support and clear explanations.
• The facility is clean, professional, and feels like home.
• Families express deep gratitude and would highly recommend Temple City Healthcare.

Cons

• The reviewer stated that during visits, no nurse would come to check on the grandmother for long periods, and the grandmother grew thinner and slept, implying inadequate care.
• The reviewer described the reception area as rude and unprofessional, with calls being hung up when asking about the grandmother.
• The reviewer had a persistent gut feeling about the place from day one, suggesting concerns about the overall quality of care.

Review

Temple City Healthcare comes across in these reviews as a place where warmth and genuine care are central to the rehab experience. Across many testimonies, families and patients describe a facility that feels less like a sterile medical center and more like a welcoming, home?like environment. The d?cor, the calm atmosphere, and the sense of community are repeatedly highlighted as important elements that help patients settle in and focus on recovery. Several reviewers speak of a campus that greets newcomers with friendliness and respect, setting a positive tone from day one.

A common thread in the stories is the exceptionally kind and accommodating staff, from front desk reception to the therapy room. Brenda, the receptionist, is singled out multiple times for her warmth, helpfulness, and personal touch - one reviewer recalls being asked if they were hungry and notes that Brenda became a meaningful person in their recovery journey. The nursing team, including Leslie and the rest of the caregivers, is praised for going above and beyond, providing attentive, patient, and compassionate care. The therapy department earns special gratitude as well, with many saying they never missed a day of therapy and left feeling stronger and ready to move forward with life. The everyday acts of kindness - getting help with questions, sharing a smile, or simply checking in - are repeatedly cited as making patients feel valued and supported.

Nutrition and meal service also receive high marks, with Marcy in the kitchen repeatedly named for fulfilling requests and delivering delicious meals. The positive energy from the kitchen staff, as one patient notes, helped keep spirits up and contributed to a sense of being cared for in a holistic way, not just medically. The overall sense of teamwork - from reception to finance to therapy - helps families feel that their loved ones are in capable, coordinated hands.

Several extended testimonials paint a picture of meaningful progress and grateful reflections on recovery. One lengthy account describes a brother who suffered a stroke and was sent to Temple City for rehab. From the moment they arrived, the atmosphere felt calm and welcoming, with Brenda greeting them and the entire staff making them feel like family. The story highlights financial guidance, social work support from Jessica, and the indispensable contributions of CNAs, kitchen staff, and therapists who helped him regain mobility and independence - culminating in real functional gains like walking with a walker and being able to bathe independently. The family's gratitude culminates in a strong endorsement, even stating that they would rate the facility higher than a five?star rating.

Other reviews tell of personal journeys involving family members with dementia or Alzheimer's, showing how Temple City can become a trusted setting for patients with special needs. A reviewer notes how caring staff made it possible for their mom - who has advanced dementia - to participate in therapy and daily activities in a way that felt safe and supportive. They speak highly of the rehab director's clear explanations of therapy plans and the CNA team's diligent care to keep her clean and fed. The consistency of kindness, patience, and engagement helps the reviewer feel confident that their loved one is in good hands and in a setting that respects her dignity.

The sentiment of gratitude is echoed by patients themselves who see Temple City as a place where recovery is tangible and personal. One reviewer is candid about their own upcoming discharge, expressing deep appreciation for all the workers who helped rebuild strength and independence, and they offer a wholehearted recommendation. The shared experiences of visiting families and former patients emphasize a common belief: the staff's dedication makes a real difference in recovery, from the front desk to the therapy gym to the kitchen counter.

Not all voices are perfectly aligned, though. A separate review presents a stark contrast, warning readers to be cautious. The writer recounts concerns about their grandmother's care, noting that nurses did not check in for long periods and that the grandmother appeared to be losing weight and sleeping more than usual. They describe rude and unprofessional behavior in the reception area and express worry that questions went unanswered or were dismissed. This perspective emphasizes the importance of consistent monitoring, open communication, and reliable responses to families, reminding readers that even well?intentioned facilities must remain vigilant and accountable to every resident.

In sum, the majority of experiences shared here portray Temple City Healthcare as a place where people are treated with kindness, respect, and genuine care. The facility is celebrated for its warm, home-like atmosphere, the dedication of its nurses, therapists, social workers, and support staff, and the visible progress patients make through comprehensive rehab services. Cleanliness, appealing surroundings, and a collaborative team approach further reinforce the sense that families and patients are valued. Yet, as with any care setting, there are concerns raised by some - primarily around consistency of monitoring and timely communication - which serve as important reminders of the ongoing need for vigilance and continuous improvement. Overall, the stories speak to many successes and deep gratitude from those who found hope and healing within Temple City Healthcare.

Temple City, California, offers a convenient and accessible location for senior living with various amenities nearby. The area boasts multiple pharmacies, including CVS Pharmacy and Albertsons Pharmacy, ensuring easy access to medications and healthcare needs. Residents can enjoy the outdoors at nearby parks such as Live Oak Park and Rosemead Park for leisurely strolls or picnics. There are also a variety of dining options, from fast food chains like In-N-Out Burger and McDonald's to casual dining establishments like KIYO Arcadia. For medical care, there are reputable facilities such as Doheny Eye Center and Santa Anita Medical Plaza in close proximity. Additionally, transportation options are available with the Metro - Monrovia Station just 4.2 miles away, providing easy access to surrounding areas. Overall, Temple City provides a convenient and comfortable environment for seniors looking to settle in a vibrant community with essential services nearby.

Pharmacies

• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.7 miles)
• Albertsons Pharmacy (2.5 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (2.9 miles)

Parks

• Live Oak Park (1 miles)
• Rosemead Park (1 miles)
• Almansor Park (3.1 miles)
• Arcadia County Park (3.2 miles)
• Lacy Park (3.5 miles)
• Barnes Memorial Park (4.5 miles)
• Alhambra Park (4.6 miles)

Restaurants

• In-N-Out Burger (1.6 miles)
• McDonald's (1.6 miles)
• Donut King (1.7 miles)
• McDonald's (1.7 miles)
• KIYO Arcadia (1.7 miles)
• Johnny Rockets Santa Anita Mall (2.6 miles)
• Din Tai Fung (2.6 miles)

Physicians

• Doheny Eye Center (1.9 miles)
• Santa Anita Medical Plaza (2.8 miles)
• Healthcare Partners Medical Group (3.7 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (2.1 miles)
• Bopomofo Cafe (2.7 miles)
• Flo's Coffee Shop (2.9 miles)
• Panera Bread (3.6 miles)
• Panera Bread (4.1 miles)
• Panera Bread (4.8 miles)

Places of Worship

• Arcadia Chinese Baptist Church (2.6 miles)
• San Marino Community Church Nursery School (3.1 miles)
• First Evangelical Church Arcadia (4.7 miles)
• Saint Rita's Catholic Church (4.8 miles)

Theaters

• 0206 Amc Bar Santa Ani (2.7 miles)

Hospitals

• Methodist Hospital of Southern California (2.8 miles)
• Kaiser Permanente Baldwin Park Medical Center (5.1 miles)
• Huntington Memorial Hospital Nicu (5.6 miles)
• Hope (5.7 miles)
• City Of Hope (5.8 miles)
• Beverly Hospital (6.2 miles)
• Prado Center (6.2 miles)

Transportation

• Metro - Monrovia Station (4.2 miles)