St. Mary's Residential Care Home II

Pros

• The staff at St. Mary’s Residential Care Home are described as caring, friendly, and hardworking.
• The facility is noted for its cleanliness and well-maintained environment.
• Residents have access to multiple bathrooms and a spacious common room.
• Many reviewers had an exceptional experience with the care provided at St. Mary’s.
• Evelyn is highly recommended by visitors as an outstanding caregiver.
• The facility offers night coverage with a dedicated staff, ensuring residents receive continuous care.
• Visitors found the tour of both houses to be informative and positive.

Cons

• The staff was slow to reply when help was called for, leading to a terrible experience for the family.
• There were concerns about language barriers, as English is a second language for some caregivers.
• One reviewer expressed that they would not recommend the facility to anyone due to their negative experience.

Review

St. Mary’s Residential Care Home has elicited a range of experiences from families, with some reviews starkly contrasting others. On one hand, there are accounts that highlight significant shortcomings in care and responsiveness. For example, one relative expressed deep dissatisfaction with the facility after their grandmother repeatedly called for assistance but found staff slow to respond. This lapse not only affected the individual resident's comfort but also caused considerable distress for the family, leading them to advise others against considering this facility for their loved ones.

Contrasting sharply with this negative experience are numerous positive reviews that speak highly of St. Mary’s overall environment and quality of care. Many visitors have noted that St. Mary’s 1 and 2 locations maintain a high standard of cleanliness, which is critical in a residential care setting. The physical state of the facility seems to be well-managed, with particular attention given to maintaining hygiene across its common areas and bathrooms. Visitors remarked on the three available bathrooms and a small common room that aids social interaction among residents while still allowing for manageable living conditions.

The staff at St. Mary's has received praise for their dedication and friendly demeanor, contributing significantly to creating a nurturing environment for residents. One review specifically pointed out Evelyn as an exemplary caregiver, recommending her by name for her exceptional commitment to those in her charge. It appears that individual staff members are making notable impacts on the quality of care provided, despite other criticisms surrounding staffing responsiveness.

Conversely, some reviews have pointed out challenges regarding communication within the staff due to language barriers; it was mentioned that English may be a second language for some caregivers at St. Mary’s. While this could potentially lead to misunderstandings or delays in care response times, it highlights an area wherein improvement could be beneficial—such as offering language training or additional support for caregivers who may struggle with English fluency.

Despite isolated complaints about responsiveness from some family members, many visitors emphasized that their experiences at St. Mary’s were overwhelmingly positive overall. One user articulated their own family's experience as "exceptional," suggesting that when needs were met promptly and compassionately by dedicated staff members like Evelyn, the quality of life can significantly improve for residents.

In conclusion, while there are undeniable criticisms regarding responsiveness issues within St. Mary's Residential Care Home aimed primarily at specific incidents involving slower than expected assistance calls from the staff, many families express satisfaction with overall cleanliness and caregiving attitudes present within the facility's environment.Additionally, navigating through mixed reviews reveals a complex picture where individual experiences can vary widely depending on personal interactions with specific caregivers or situations encountered by residents such as elderly grandmothers needing timely aid unsuccessfully sought amidst commendable aspects like effective management of sanitation practices prevalent throughout these homes.Adding weighty importance upon thorough evaluation based not just upon singular stories but rather towards broader insights gleaned from diverse perspectives shared by visitors offers clarity when considering potential recommendations concerning placements therein subsequently forming wider impressions benefitting future decisions made among prospective residents looking ahead towards long-term caresupport solutions tailored fittingly according needs matched carefully respecting respective preferences laid forth beforehand by families involved hoping always prioritizing highest possible standard applied diligently ensuring maximized contentment fostered sincerely indeed amongst those calling this residence “home.”

This part of Sunnyvale, California, offers a range of amenities and services that cater to the needs of seniors looking for convenient and accessible living options. With a variety of restaurants, cafes, pharmacies, and physicians in close proximity, residents can easily access essential services and dining options. The presence of parks provides opportunities for outdoor recreation and relaxation, while nearby theaters offer entertainment options. Additionally, transportation hubs like the Sunnyvale Caltrain Station and Norman Y. Mineta San Jose International Airport ensure easy access to travel for seniors who may want to explore beyond the local area. The presence of hospitals and places of worship also provide peace of mind and support for seniors' health and spiritual needs. Overall, this part of Sunnyvale presents a well-rounded community that can cater to the needs of seniors seeking a comfortable and convenient lifestyle.

Restaurants

• Faultline Brewing Company (0.5 miles)
• In-N-Out Burger (0.6 miles)
• McDonald's (0.7 miles)
• McDonald's (3 miles)
• In-N-Out Burger (3 miles)
• Chick-Fil-A (3.2 miles)
• Chick-Fil-A (3.4 miles)

Theaters

• AMC Mercado 20 (0.5 miles)
• AMC DINE-IN Sunnyvale 12 & IMAX (2.7 miles)
• Century 20 Great Mall and XD (5.2 miles)

Physicians

• Abbott Vascular (0.6 miles)
• Vaughn, Sarah Spring Fertility Management (0.6 miles)
• VHC Sunnyvale Clinic (2.7 miles)
• Santa Clara Valley Health & Hospital System (2.8 miles)
• Palo Alto Medical Foundation (3 miles)
• Silicon Valley Eye Physicians (4.7 miles)
• Shen Medicine Pediatrics and Associates (5.3 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (2.5 miles)
• Sunright Tea Studio (3 miles)
• 7 Leaves Cafe (4.2 miles)
• Apple Park Café (4.3 miles)
• Caffe Macs (4.8 miles)
• Starbucks (5.5 miles)

Parks

• Seven Seas Park (1.5 miles)
• Ponderosa Park (2.4 miles)
• Machado Park (2.4 miles)
• Earl J Carmichael Park (3.3 miles)
• Reed Street Dog Park (3.4 miles)
• Central Park (3.7 miles)
• Evandale Park (4 miles)

Pharmacies

• Safeway Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.9 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3 miles)

Transportation

• Sunnyvale Caltrain Station (2.5 miles)
• Terminal A (3.7 miles)
• The Club at SJC (3.8 miles)
• Norman Y. Mineta San Jose International Airport (SJC) (3.9 miles)
• Santa Clara Transit Center (4.1 miles)
• Santa Clara Caltrain Station (4.1 miles)
• Apple Park Transit Center (4.2 miles)

Hospitals

• Surgery Center Mountain View (4.3 miles)
• El Camino Hospital (5.3 miles)
• O'Connor Hospital (5.4 miles)

Places of Worship

• Calvary United Methodist Church (5.5 miles)