Perpetual Help RCFE

Pros

• They have taken great care of the mother-in-law.
• They look forward to her being in good hands there for a long time.
• The staff is very kind, patient, and caring.
• This small facility generally has loving caregivers.
• The level of care is highly recommended.
• They plan to open Magdalene 2 at 1107 E Homestead Rd, Sunnyvale, California.

Cons

• In hospice, her blankets were dirty and crusted with food.
• Her diaper was changed only a few times a day, leaving her smelling of urine.
• The sheets on the bed were old.
• The pillowcases were old and often threadbare.

Review

In a review that spans both warmth and warning, the care facility emerges as a place that many families trust deeply for their loved ones. The core sentiment is one of gratitude and confidence: the people there have taken great care of a mother-in-law, and the family looks forward to her remaining in good hands for a long time. The praise centers on the human touch of the staff - their kindness, patience, and genuine caring are repeatedly highlighted as the heart of the experience. This is not just about ticking boxes of service; it's about the sense that a nurse, aide, or caregiver is reliably looking out for someone at a difficult stage of life.

The setting described is that of a small facility, which some families prefer precisely for its more intimate environment. In this context, the caregivers are portrayed as loving and attentive most of the time, providing a level of personal connection that larger institutions may struggle to match. The tone suggests a home-like atmosphere where staff can form consistent relationships with residents, and where the daily routine can feel more personalized and responsive to individual needs. In this view, the small scale works in favor of warmth and attentiveness, with the staff repeatedly recommended as being kind and patient.

Yet, even within this generally positive frame, there is a pointed concern that tempers the overall impression. During hospice visits, the experience of one family member reveals shortcomings in cleanliness and daily care that left a lasting impression. The account describes: "blankets were always dirty, crusted with food," and notes that "her diaper was changed only so many times a day," which meant she "smelled of urine." The critique continues with details about the bed's linens: "The sheets on the bed were old. The pillow cases old & often thread bare." Taken together, these lines present a sharp contrast to the otherwise affectionate portrayal of staff, suggesting that adequate hygiene and attention to comfort did not always align with the care warmth.

Despite these concerns, the review maintains a thread of trust in the facility's overall character. The narrator emphasizes that the place is "nice and safe for elderly" and that the level of care is "highly recommended." This reframed assessment conveys that, for many families, the environment and the people create a reliable foundation of safety and well-being. It's a nuanced picture: actions rooted in care and kindness exist side by side with moments where basic hygiene and comfort seemingly fell short, especially in the demanding context of hospice.

The narrative also offers a glimpse into planned growth and community impact. There is mention of a future expansion - the opening of "msgdalene 2 located @ 1107 E Homestead rd Sunnyvale California." While the spelling and phrasing are unusual, the intention is clear: the facility is looking to broaden its footprint and bring its care approach to more residents. For families listening to such news, this signals ongoing investment in services and a commitment to serving more elders with the same values that were praised in their initial experiences.

Taken as a whole, the collection of sentiments paints a multifaceted portrait. On one hand, the facility earns trust through a sustained display of kindness, patience, and personal attention from caregivers who feel like extended family. On the other hand, specific complaints about cleanliness and hygiene during hospice visits remind us that excellent emotional support and physical comfort must go hand in hand. The strongest takeaway is a blend of admiration and constructive concern: a place that can offer deeply meaningful care and fraternal warmth, while also facing tangible areas for improvement in daily cleanliness, linen maintenance, and routine hygiene practices.

Ultimately, the stories converge on a hopeful note about longevity and continuity of care. The expressed desire is that the same compassionate hands that have comforted a mother-in-law will remain in place for a long time, reinforcing trust with families who rely on this facility during challenging chapters of aging and end-of-life care. The upcoming expansion adds a sense of momentum and opportunity: it signals confidence in the model and a belief that more residents can benefit from the same blend of personal attention and professional care, even as the facility remains mindful of the need to elevate routines that ensure comfort and dignity at all times.

This part of Sunnyvale, California offers a convenient and bustling environment for senior living. With a variety of restaurants, cafes, pharmacies, and healthcare facilities within close proximity, residents can easily access essential services and amenities. The area is also home to several parks, providing opportunities for outdoor recreation and relaxation. For those interested in cultural entertainment, there are theaters nearby for movie screenings. Transportation options are readily available with Caltrain stations and airport terminals in the vicinity. Overall, this neighborhood provides a balanced mix of conveniences and leisure activities that cater to the needs of seniors looking to enjoy a vibrant community setting.

Restaurants

• Faultline Brewing Company (0.6 miles)
• McDonald's (0.6 miles)
• In-N-Out Burger (1 miles)
• McDonald's (2.7 miles)
• In-N-Out Burger (2.8 miles)
• Chick-Fil-A (2.8 miles)
• Madras Cafe (3.5 miles)

Physicians

• Vaughn, Sarah Spring Fertility Management (0.7 miles)
• Abbott Vascular (0.9 miles)
• VHC Sunnyvale Clinic (2.5 miles)
• Santa Clara Valley Health & Hospital System (2.5 miles)
• Palo Alto Medical Foundation (3.2 miles)
• Silicon Valley Eye Physicians (4.4 miles)
• Melchor Pavilion (5 miles)

Theaters

• AMC Mercado 20 (0.9 miles)
• AMC DINE-IN Sunnyvale 12 & IMAX (2.3 miles)
• Century 20 Great Mall and XD (5.6 miles)

Parks

• Seven Seas Park (1 miles)
• Ponderosa Park (2.3 miles)
• Machado Park (2.5 miles)
• Earl J Carmichael Park (3.3 miles)
• Evandale Park (3.6 miles)
• Reed Street Dog Park (3.7 miles)
• Central Park (3.8 miles)

Cafes

• Starbucks (1.6 miles)
• Starbucks (2.8 miles)
• Sunright Tea Studio (2.9 miles)
• 7 Leaves Cafe (4.1 miles)
• Apple Park Café (4.3 miles)
• Caffe Macs (4.6 miles)
• Panera Bread (5.4 miles)

Transportation

• Sunnyvale Caltrain Station (2.1 miles)
• Terminal A (4.1 miles)
• Apple Park Transit Center (4.2 miles)
• The Club at SJC (4.2 miles)
• U-Haul Moving & Storage (4.3 miles)
• Norman Y. Mineta San Jose International Airport (SJC) (4.3 miles)
• Mountain View Caltrain Station (4.3 miles)

Pharmacies

• CVS Pharmacy (2.4 miles)
• Walgreens (2.6 miles)
• Safeway Pharmacy (2.8 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3 miles)

Hospitals

• Surgery Center Mountain View (3.9 miles)
• El Camino Hospital (4.8 miles)
• O'Connor Hospital (5.7 miles)

Places of Worship

• Calvary United Methodist Church (5.8 miles)