Elizabeth's Care Home I

2530 Wentworth Drive, South San Francisco, CA 94080

For more information about senior living options: (844) 490-3973

4.1 from 13 reviews
5 stars
8
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Assisted Living Board and Care Home

Overall Review of Elizabeth's Care Home I

Pros

  • pro The community feels warm and inviting, with staff greeting residents by name and making them feel welcome.
  • pro It is clean, well maintained, and decorated in a homey atmosphere.
  • pro A daily activity menu is published, offering a wide range of options and encouraging group participation.
  • pro The staff treat each resident as an individual, respecting their unique needs and providing appropriate levels of help and accommodations.
  • pro The food is varied and well-liked, with daily soups and standby favorites.
  • pro The move-in experience is supported by a caring, responsive team that eases the transition.
  • pro The Life Enrichment program keeps residents engaged, active, and having fun.
  • pro Residents form friendships and show improved happiness and health after joining.
  • pro Leadership and staff are described as compassionate, professional, and dedicated to high-quality care.

Cons

  • pro Anne Marie, the managing director, is rude and borderline racist.
  • pro The memory care area reeks of urine.
  • pro The previous director AnneMarie was the only and worst negative of the SF operation, driving away top talent and managers.
  • pro Odors in the rec room.
  • pro Some overview of aging residential care needs improving.
  • pro No place is perfect.

Review

The reviews portray Aegis Living as an unexpectedly warm and inviting place that feels more like a residential community than a typical care facility. Across multiple experiences, people describe an atmosphere that is welcoming from the moment you arrive: staff greet residents and visitors with genuine enthusiasm, the environment is clean and well cared for, and the decor is homey and comfortable. The overall impression is one of warmth and hospitality, where the goal is to make residents feel at ease and valued, not merely accommodated.

Several reviewers highlight the way care begins at the entry and continues through the day. One family described being treated like a guest at a hotel, with staff who make a point of getting to know residents by name and anticipating their needs. The experience extended beyond basic safety and routine care to an emphasis on comfort and personal attention - helping residents settle into bed, ensuring a pleasant dining experience, and maintaining a living space that feels tailored to individual preferences. The consistent thread is a culture of attentiveness and respect, with staff members who seem to view residents as people with distinct personalities and histories deserving personalized care.

The care for loved ones - especially someone moving from a long-time home into assisted living - emerges as a major theme. Reviewers recount that the transition can be emotionally challenging, but the staff's approach helps ease the process. The facilities offer a broad array of activities - movies, art, scenic drives, happy hours, exercises, games, and more - with new offerings and daily menus that rotate. Importantly, activities are not merely scheduled; they are designed to be inclusive, with encouragement toward group participation while respecting individual interests. For family members whose relatives have specific needs, the staff's adaptability stands out: for example, helping a grandmother who cannot walk unassisted by providing the right balance of support and independence, and arranging for appropriate accommodations and medications to be reliably managed.

Aegis Living of San Francisco, in particular, draws strong praise for its holistic approach to care. Several reviewers emphasize the Life Enrichment program and the staff who support it, noting how engagement helps residents stay active and connected. The team is described as caring, compassionate, and responsive, with specific mentions of staff like the head of maintenance who assists with furniture moves, the housekeeping team, and the activities staff who keep residents engaged and having fun. The personal touch is repeatedly underscored: staff members remember preferences, coordinate with families, and make residents feel seen. The dining experience is repeatedly praised as well, with plenty of choices and evidence that the kitchen team listens to residents' tastes and needs - evidenced by feedback like a resident's favorite soups and consistently good meals.

Individual stories reinforce the breadth of the experience. One reviewer notes that their grandmother's health and happiness improved after moving in, with improved mood and vitality, and a sense of normalcy that she hadn't experienced at home. The narrative includes vivid details about move-in day, lunch with the team, and the careful attention paid to matching residents with companions and activities that suit their personalities. The sense of continuity and care is sustained by specific staff advocates - people who remember a resident's routine, likes, and even laundry preferences - who contribute to a feeling that the community is not just a place to live, but a supportive environment that enhances quality of life.

The SF location is singled out for leadership and a clear commitment to ongoing improvement. Several reviewers speak to leadership changes and the positive impact they've seen. They describe a transition from prior management to a more engaged and supportive team, with praise for the interim director and current leadership for maintaining high standards of care, retaining good staff, and prioritizing residents' health, nutrition, and engagement. The community is presented as cohesive, with a strong emphasis on keeping residents healthy, well-fed, and actively involved in meaningful activities. There are also references to public health considerations - one reviewer notes a covid-free period for residents and staff as a notable achievement in difficult times.

Amid the overwhelmingly positive sentiment, there are a few critical voices that add nuance. One review describes a more negative experience with the managing director, labeling her rude and "borderline racist," and criticizing the memory care area for odors. Another reviewer mentions issues like odors in the rec room and a desire for more proactive hand-holding during move-in, though they still acknowledge the overall quality of the facility and its staff. These comments illustrate that, while the overall experience is highly favorable, the facility - like any large operation - has moments that some families perceive as problematic or in need of improvement. The lingering takeaway is that leadership and odor control in certain areas can affect a resident or family's experience, even when other aspects are strong.

Taken together, the collection of reviews paints a convincing portrait of Aegis Living as a place that genuinely prioritizes warmth, dignity, and thoughtful, individualized care. Families repeatedly express relief and gratitude for a transition that preserves the sense of home and autonomy, while benefiting from robust programming, reliable medication management, and staff who are attentive and personable. The strongest endorsements come from those who witnessed firsthand the improvement in a loved one's happiness and health after moving in, along with the sense that the community is actively listening to residents and families to continually refine the experience. The few criticisms mentioned remind us that no care community is perfect, but they appear to be outweighed by the overall commitment to compassionate service and meaningful engagement at Aegis Living.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Francisco International (5 miles away) San Francisco International (5 miles away)
  • Metropolitan Oakland International (14 miles away) Metropolitan Oakland International (14 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Elizabeth's Care Home I, a nurturing assisted living community located in the heart of South San Francisco, CA. Our Board and Care Home is thoughtfully designed to provide a comfortable and supportive environment for residents who require assistance with daily activities while maintaining their independence.

At Elizabeth's Care Home I, we pride ourselves on offering a range of amenities to enhance our residents' quality of life. Our fully furnished accommodations come with access to a warm dining room, serene garden areas, and inviting outdoor spaces where residents can relax or socialize with friends and family. We also provide essential housekeeping services and move-in coordination to help ease the transition for new residents.

Our dedicated team delivers compassionate care tailored to individual needs. We offer comprehensive support for activities of daily living, including assistance with bathing, dressing, and transfers. Our staff coordinates closely with health care providers to ensure that all medical needs are met promptly and efficiently. For those managing specific dietary restrictions or diabetes, our meal preparation service is customized to fit each resident’s requirements, ensuring delicious and nutritious meals every day.

Residents at Elizabeth's Care Home I enjoy scheduled daily activities designed to promote engagement, social interaction, and overall well-being. With numerous nearby conveniences—including cafes, pharmacies, restaurants, transportation options, and hospitals—our location enhances accessibility while providing peace of mind.

We invite you to experience the warmth and camaraderie at Elizabeth's Care Home I—a place where care meets comfort in a thriving community setting.

Nearby Places of Interest

Restaurants

  • McDonald's (0.4 miles)
  • In-N-Out Burger (3.6 miles)
  • Mustards (3.7 miles)
  • Yankee Pier (3.9 miles)
  • Taco Bell (3.9 miles)
  • Lark Creek Grill (4.2 miles)
  • In-N-Out Burger (4.7 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • Walgreens (1.5 miles)
  • Kaiser Permanente Pharmacy (1.7 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.4 miles)

Transportation

  • Rental Car Center (3 miles)
  • San Francisco International Airport (SFO) (3.3 miles)
  • United Global First Lounge (3.7 miles)
  • SFO AirTrain Station - Garage G & BART (3.7 miles)
  • San Francisco International Airport BART Station (3.7 miles)
  • International Terminal G (3.7 miles)
  • Boarding Area F (3.8 miles)

Cafes

  • San Francisco Giants Clubhouse (3.8 miles)
  • Neighbor's Corner (8.2 miles)
  • Andytown Coffee Roasters (8.6 miles)
  • Le Marais Bakery (8.6 miles)
  • Sightglass Coffee (8.7 miles)
  • SPRO Coffee Lab (8.7 miles)

Hospitals

  • A & C Convalescent Hospital (4 miles)
  • Mills-Peninsula Health Services (5 miles)
  • Laguna Honda Hospital & Rehabilitation Center (7.6 miles)
  • Mills-Peninsula Radiology (8.6 miles)

Places of Worship

  • Church of the Epiphany (5.4 miles)

Theaters

  • Regal Stonestown Galleria Screenx, 4Dx, & RPX (6.4 miles)
  • Alamo Drafthouse New Mission (8.4 miles)

Parks

  • Stern Grove Dog Park (6.9 miles)
  • Fort Funston (7 miles)
  • Holly Park (7.1 miles)
  • Glen Canyon Park (7.1 miles)
  • Washington Park (7.2 miles)
  • Upper Douglass Dog Park (7.5 miles)
  • Bernal Heights Park (7.6 miles)

Physicians

  • Noe Valley Pediatrics (8 miles)
  • California Skin Institute (8.3 miles)
  • Bundy Opticians (8.7 miles)

Frequently Asked Questions

Where is Elizabeth's Care Home I?

Nearby Communities

Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.