Las Serenas Senior Apartments

2090 Yosemite Avenue, Simi Valley, CA 93063

For more information about senior living options: (844) 490-3973

4.2 from 27 reviews
5 stars
18
4 stars
3
3 stars
2
2 stars
1
1 stars
3

Active Adult Communities (55+)

Las Serenas Senior Apartments Costs & Pricing

Las Serenas Senior Apartments offer a commendable value for seniors seeking affordable housing options in Ventura County. With monthly rents of $757 for a one-bedroom unit and $912 for a two-bedroom, the costs at Las Serenas are significantly lower than both the county average of $4,513 and the state average of $4,340 for similar accommodations. This competitive pricing not only makes Las Serenas an appealing choice but also highlights its commitment to providing quality living spaces tailored to meet the needs of senior residents, set against the backdrop of rising housing costs in California.

Floor plansLas Serenas Senior ApartmentsVentura CountyCalifornia
1 Bedroom$757$4,513$4,340
2 Bedrooms$912$5,606$5,270

Overall Review of Las Serenas Senior Apartments

Pros

  • pro They lived there for 3 1/2 years and the first two years were great.
  • pro They described moving there as the best move they had ever made.
  • pro The facility is nice and well kept.
  • pro The staff and management were very nice.
  • pro The pool and jacuzzi are nice, and the laundry room is fine.
  • pro Covered parking is nice.
  • pro The location is convenient, with Vons and other stores within walking distance.
  • pro A manager was exceptionally helpful and personable.
  • pro There were good neighbors.
  • pro The bus stop is in front of the building.

Cons

  • pro The management is horrible and allegedly stole residents' money when they moved out.
  • pro They refused to answer phone calls and emails about fees charged upon leaving.
  • pro They ghosted residents for a month after promising a call from the regional district manager.
  • pro The manager's office was often closed and staff did not return calls.
  • pro The manager's treatment of seniors was not friendly or approachable.
  • pro The maintenance staff was not kind or helpful despite living on site.
  • pro The move-out process was mishandled because the manager was out of the office and unavailable for answers.
  • pro The new manager accused a senior of smoking and issued a 60-day notice two weeks before Christmas.
  • pro A senior did not get back a $1,200 security deposit after the eviction.

Review

Las Serenas Senior Apartments has a complex reputation among its residents, a blend of nostalgia for what was once a smoother operation and frustration with how things are managed today. For many families, the property represented an affordable housing option that could be trusted to keep a loved one safe and cared for. In the earliest years mentioned by residents, the place seemed to deliver on those expectations: the grounds were kept, the neighborhood felt quiet, and neighbors built a sense of community. But over time, and especially after a change in management about two years ago, that feeling shifted. The community began to experience more friction around day-to-day operations, communication, and how concerns were handled by the leadership team.

A recurring thread in the feedback centers on access to the management office and the responsiveness of the staff. Numerous residents describe the manager's office as frequently closed, with calls and emails routinely going unanswered. For seniors who relied on clear and compassionate guidance for even routine questions, the approach felt unfriendly and sometimes dismissive. The maintenance staff, who are also on-site, were described as unhelpful or not particularly considerate, despite living on the premises. This combination created a sense of isolation for residents who needed timely answers or a sense that someone was actively listening to their needs.

The move-out process is highlighted as a particularly painful episode for many families. One of the most troubling elements mentioned is the absence of the manager during key moments of leaving - staff claim she was "out of office," leaving questions about fees and final settlements unresolved. The experience of obtaining a straightforward explanation about money charged upon move-out proved to be extremely difficult, with a month passing and no follow-up communication from the regional district manager as promised. In several recollections, residents described a systemic difficulty in getting basic clarity about deposits, charges, and the final account, underscoring a broader call for a more organized, senior-friendly move-out process that respects the concerns of elderly residents and their families.

Despite the criticisms, there are also notes of appreciation and moments of positivity. Some residents remember a better period in the first two years after the new manager took over, when things ran more smoothly and the environment felt more welcoming. A few reviewers commend individual staff members by name, such as Karine, who was described as exceptionally helpful and personable. The property's amenities and practical location are praised - an environment that is nice and well-kept, with features like a pool and a jacuzzi, a functional laundry room, and covered parking. The convenience of having a bus stop right in front of the building, along with nearby shopping options like Vons, Starbucks, Right Aid, and other stores, contributes to the appeal for many residents and their families.

Interwoven with the praise for certain staff members and the physical attributes of the property are clear concerns about the management's overall approach to rules and enforcement. One particularly stark set of memories involves a long-term resident who felt targeted by the new manager due to alleged smoking in an apartment. The resident received a 60-day eviction notice only two weeks before Christmas, a timing that amplified distress and what was interpreted as a personal vendetta. The outcome of this incident - including a disputed security deposit (the reviewer claimed they did not receive back a substantial amount) - left a lasting impression of inconsistency and fear about how strictly rules would be applied and how fairly disputes would be resolved.

Long-term residents offer a nuanced counterpoint to the criticisms. There are stories of a previous manager who was notably kind and who made an effort to bring a sense of community, even extending small gestures like valentines, before leaving due to heavy workload. Others describe the current leadership as capable and responsive at times, while acknowledging that the overall system remains overburdened and that the frequency of office closures and delayed responses undermines trust. That contrast - between individual positive interactions and systemic communication gaps - appears repeatedly in the feedback, suggesting that while the property can be a solid home for seniors, the governance and interaction style of the management team plays a decisive role in residents' overall satisfaction.

In sum, Las Serenas Senior Apartments is a place of real value for many residents - thanks to its affordability, location, and ongoing access to community and amenities - yet it is also a site of notable frustration for those who rely on consistent, respectful management and straightforward processes. For some, the current leadership has had positive moments and supportive staff, but the overarching narrative is marred by inconsistent communication, managers who appear unavailable, and move-out experiences that leave families feeling unheard and uncertain about their financial settlements. The sentiment, across a spectrum of experiences, is that improvements in accessibility, responsiveness, and a more transparent approach to fees and move-outs would go a long way toward restoring trust and ensuring that the community remains a welcoming home for its senior residents.

Features

Types of Care

  • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Swimming pool / hot tub Swimming pool / hot tubSwimming pools and hot tubs are important for seniors as they provide a safe and enjoyable way to stay active, improve mobility, reduce joint pain, and promote relaxation. Regular use of these amenities can contribute to overall well-being and quality of life for older adults living in senior communities.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Burbank-Glendale-Pasadena (19 miles away) Burbank-Glendale-Pasadena (19 miles away)

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.

Description

Las Serenas Senior Apartments is a welcoming and vibrant assisted living community located in the beautiful city of Simi Valley, CA. Our community is designed to provide a comfortable and enjoyable environment for seniors looking for a place to call home.

At Las Serenas Senior Apartments, we understand the importance of providing amenities that enhance the daily lives of our residents. With this in mind, we offer spacious apartments with convenient features such as bath tubs for relaxation and wheelchair accessible showers to ensure safety and ease of use. Our indoor common areas provide social spaces where residents can gather, engage in activities, or simply relax and enjoy each other's company. Additionally, our outdoor common areas allow residents to soak up the California sunshine while enjoying fresh air and beautiful surroundings.

For those who enjoy recreational activities, our community boasts a sparkling swimming pool and hot tub where residents can take a refreshing dip or unwind at their leisure. We believe in encouraging an active lifestyle, which is why our community is conveniently located near four parks – perfect for nature walks, picnics, or outdoor exercise.

Healthcare is also easily accessible at Las Serenas Senior Apartments. With four pharmacies nearby and seven physicians in close proximity, our residents have the peace of mind knowing that medical care and prescriptions are readily available. In case of emergencies or specialized care needs, there is a hospital located conveniently nearby.

In terms of dining options and entertainment, Las Serenas Senior Apartments is ideally situated near three restaurants where residents can indulge in delicious meals without having to venture too far from home. For those who enjoy cultural experiences or catching a movie every now and then, there is a theater conveniently located nearby for easy access.

Overall, Las Serenas Senior Apartments offers an engaging assisted living community that caters to the needs and preferences of its residents. With ample amenities such as bath tubs, indoor and outdoor common areas, swimming pool/hot tub facilities, as well as close proximity to parks, pharmacies, physicians, restaurants, and the theater, our community strives to provide a fulfilling and comfortable living experience for seniors in Simi Valley, CA.

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.1 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (3.8 miles)
  • Walgreens (5.2 miles)
  • Walgreens (6.1 miles)
  • CVS Pharmacy (6.3 miles)

Parks

  • Arroyostow Park (0.5 miles)
  • Chatsworth Park North (3.8 miles)
  • Berylwood Park (4.3 miles)
  • Castle Peak Park (4.8 miles)
  • Big Sky Park (5 miles)
  • Parthenia Park (5.5 miles)
  • Holleigh Bernson Memorial Park (6.2 miles)

Restaurants

  • McDonald's (0.6 miles)
  • In-N-Out Burger (1 miles)
  • Chick-Fil-A (3.8 miles)
  • McDonald's (5.3 miles)
  • The Hat (5.5 miles)
  • Del Taco (5.9 miles)
  • In-N-Out Burger (6.2 miles)

Theaters

  • Regal Simi Valley Civic Center & Imax (2.5 miles)
  • Studio Movie Grill Simi Valley (5.5 miles)
  • AMC Porter Ranch 9 (6.1 miles)

Physicians

  • Kaiser Permanente Health Care (2.5 miles)
  • Regal Medical Group (3.8 miles)
  • Alamo Hills Medical Group (3.9 miles)
  • California Kidney Medical Group (3.9 miles)
  • Kidney Center of Simi Valley (3.9 miles)
  • Trivedi, Mayur Dr - DR Mayur R Trivedi (4.9 miles)
  • Kanter Lewis J (4.9 miles)

Hospitals

  • Simi Valley Compliance-Code (2.6 miles)

Cafes

  • Starbucks (5.3 miles)
  • Starbucks (5.7 miles)
  • Starbucks (5.8 miles)
  • Starbucks (6.7 miles)
  • Starbucks (6.9 miles)
  • Starbucks (7.1 miles)
  • Porto's Bakery & Cafe (7.3 miles)

Frequently Asked Questions

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