Mom's House in Santee, CA

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Mom's House

Mom's House in Santee, CA

8596 Atlas View Drive, Santee, CA 92071

For more information about senior living options: (844) 490-3973

3.8 from 88 reviews
5 stars
41
4 stars
17
3 stars
12
2 stars
6
1 stars
12

Assisted Living Board and Care Home

Mom's House Costs & Pricing

At Mom's House, the monthly cost for a private room is set at $6,500, which significantly exceeds both the San Diego County average and the broader California rate, both of which stand at $3,939. This pricing reflects not only the premium services and personalized care offered at Mom's House but also highlights its positioning within a competitive market. While the costs may appear steep relative to regional norms, they suggest an emphasis on quality and specialized support that may appeal to families seeking exceptional accommodations for their loved ones.

Floor plansMom's HouseSan Diego CountyCalifornia
Private$6,500$3,939$3,939

Overall Review of Mom's House

Pros

  • pro Spencer was helpful even though he was busy.
  • pro Patty is great and helps with paying the first month's rent and deposit.
  • pro Maria is an amazing and wonderful case worker for rapid rehousing.
  • pro The HOT team is very good at assisting the needy.
  • pro Jon Lutack helped the reviewer off the streets by securing shelter and a year of free rent.
  • pro The organization helps people obtain identification.
  • pro Crisis House is a wonderful nonprofit organization.
  • pro The staff are awesome and friendly and love their jobs and help in any way possible.
  • pro The resource center offers clothing, food, toiletries, mail, showers, and more in one place.

Cons

  • pro The front office at the Santee location was rude; the staff answered rudely and the reviewer wasn't getting help.
  • pro Patty was rude, unprofessional, and disrespectful during intake after an initially friendly impression.
  • pro The staff's rudeness was overwhelming; Marianna should be fired.
  • pro There was discrimination involved; the staff were angry, rude, and unprofessional.
  • pro There was no help at all; the reviewer drove 75 minutes for nothing.
  • pro The crisis house does next to nothing for anyone; the employees are snotty, deceptive, and don't seem to care about helping the homeless.

Review

Mom's House in Santee functions best for someone in an acute housing crisis who needs fast, practical help and a bridge to longer-term housing options. It operates as a hands-on entry point where people can access essential items - clothing, hygiene supplies, a meal, mail services - and obtain documentation assistance like DMV IDs that unlock broader benefits. The center also channels clients toward domestic-violence resources and rapid-rehousing opportunities, including programs that cover first-month rent or deposits for those who qualify. When crisis demand outstrips resources, the most meaningful outcomes come from concrete actions taken by dedicated staff who can move a person from immediate relief into shelter or transitional housing. In short, it is a pragmatic starting place for immediate relief and a pathway to stability.

That practicality comes with important caveats. This is not a guaranteed, one-stop solution for everyone, especially for those seeking stable, long-term housing with consistently high-quality case management. If shelter beds, motel vouchers, or rapid, trauma-informed support are non-negotiable, other agencies or county programs may align more closely with those needs. Accessibility and experience at the front line also matter: multiple reviews flag rude front-desk interactions, inconsistent information, and, at times, a sense that service delivery can feel hasty or impersonal. For individuals who require predictable hours, reliable guidance, and a steady cadence of follow-up, alternatives should be in the top tier of consideration.

On balance, the strongest positives come from the staff and the tangible aid they secure. Patty, Susie, Doreen, and several others emerge in reviews as reliable sources of help who push for real outcomes - assistance with deposits or first-month rent, help obtaining DMV IDs, and access to clothing, food, and hygiene items. The center's capability to connect visitors with DV resources, provide mail, offer showers, coordinate storage, and even arrange for specialty supports like K-9 food adds up to a practical, life-saving difference when time is of the essence. When crisis demands immediate relief, these personal acts translate into momentum, occasionally opening doors to transitional housing or more stable arrangements through VI-SPIDAT referrals and related pathways.

Yet the drawbacks are not trivial and warrant caution. Front-desk rudeness, inconsistent communications, and reports of discrimination erode trust and can derail someone who is already overwhelmed. The environment is described by some as dirty or poorly maintained, with accessibility concerns such as gated entries that complicate access for handicapped visitors. Resources are not ample enough to guarantee shelter beds or motel vouchers, and some visitors leave with only information packets or brief appointments that feel inconsequential relative to urgent needs. Limited WiFi and scarce on-site amenities further compound the impression that, for certain clients, the experience does not live up to the crisis-label the center carries.

This tension informs a clear decision framework. For someone who can mobilize quickly around a few solid leads, values practical, immediate relief, and benefits from targeted help with IDs, clothing, meals, or DV referrals, Mom's House can deliver meaningful, if modest, progress. For those whose priorities include steady, reliable case management, consistent service quality, and a guaranteed shelter or housing trajectory, the variability in staff performance and resource capacity may undermine confidence and stall progress. The presence of VI-SPIDAT and a history of linking families to shelters and rental assistance shows potential, but the realized gain hinges on stable, ongoing engagement and dependable support from the staff.

Ultimately, the community serves as a pragmatic crisis-entry option rather than a guaranteed solution. Approach with a concrete plan: confirm current hours, clarify the expected intake process, and request a consistent point person whenever possible. If the experience proves unproductive or staff conduct remains inconsistent, pivot toward county housing programs, DV shelters, or larger nonprofit networks that can offer steadier case management and a clearer path to shelter or permanent housing. For families weighing options in East County, this site is a reasonable starting point, best used with realistic timelines, explicit questions, and a readiness to escalate when immediate relief is not delivered.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Diego International-Lindbergh (13 miles away) San Diego International-Lindbergh (13 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Mom's House, a warm and inviting board and care home located in the heart of Santee, CA. Designed with comfort and community in mind, our residence offers a nurturing environment tailored to meet the unique needs of each resident.

At Mom's House, we pride ourselves on providing exceptional amenities to enhance the quality of life for our residents. Our fully furnished living spaces are complemented by a charming dining room where delicious meals are enjoyed together. Residents can relax and unwind in our beautiful garden or take advantage of our outdoor spaces, perfect for socializing or quiet reflection. We also offer convenient housekeeping services and move-in coordination to ensure a smooth transition into your new home.

We understand that personal care is essential, which is why we offer comprehensive assistance with activities of daily living. Our dedicated staff provides support with bathing, dressing, transfers, and medication management while coordinating closely with healthcare providers to ensure optimal well-being. For those requiring special dietary considerations or diabetes diets, our meal preparation and service are tailored to meet individual needs.

Residents can engage in scheduled daily activities designed to foster connection and enjoyment within the community. With two nearby cafes for casual outings and three parks within walking distance for leisurely strolls or picnics, there's always something to explore. Access to healthcare is made easy with 13 nearby pharmacies, four physicians' offices, and two hospitals just moments away. Additionally, we provide transportation arrangements for medical appointments so that residents can easily attend their health-related needs.

Mom's House is not just a place to live; it’s a vibrant community where residents can thrive surrounded by compassionate caregivers and like-minded peers. Come experience the warmth of Mom's House, where comfort meets care in Santee!

Nearby Places of Interest

This part of Santee, California, offers a convenient and diverse range of amenities for seniors considering the area for living. With several hospitals nearby, including Stanford Court Nursing, Sharp Grossmont Hospital Brier Patch, and Kaiser Permanente San Diego Medical Center, residents have easy access to healthcare services. Additionally, there are numerous pharmacies in the vicinity for medication needs. For dining options, there is a variety of restaurants such as McDonald's, Olive Garden, and Black Bear Diner El Cajon within a short distance. Town Center Community Park and Shadow Hill Park provide opportunities for outdoor recreation and relaxation. Places of worship like Foothills Christian Church and El Camino Grace Church offer spiritual support. The neighborhood also has several physicians' offices for medical care, including Fereshteh Jahanpanah Medical Clinic and Kaiser Permanente Vandever Medical Offices. Finally, transportation options are available with the Grossmont Transit Center nearby for easy access to public transportation. Overall, this area provides a well-rounded environment with essential services for seniors looking to settle in Santee.

Hospitals

  • Stanford Court Nursing (0.5 miles)
  • Sharp Grossmont Hospital Brier Patch (3.4 miles)
  • Kaiser Permanente San Diego Medical Center/Kaiser Foundation Hospital (6.5 miles)
  • Sharp Soc (8.2 miles)
  • Rady Children's Hospital (9.4 miles)
  • Rady's Children's Hospital San Diego Large Waiting Room, Frost Street, Entrance 8 (9.5 miles)
  • Sharp Memorial Hospital (9.6 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (0.8 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (3.5 miles)
  • Sharp Grossmont Hospital Pharmacy (3.5 miles)
  • Rite Aid (3.8 miles)

Restaurants

  • McDonald's (0.7 miles)
  • Raising Cane's Chicken Fingers (0.8 miles)
  • Olive Garden (0.9 miles)
  • Phil's BBQ (0.9 miles)
  • Sonic Drive-In (1.5 miles)
  • Jack In The Box (1.8 miles)
  • Black Bear Diner El Cajon (1.9 miles)

Parks

  • Town Center Community Park (1.5 miles)
  • Shadow Hill Park (2.4 miles)
  • Mount Helix Park (4.4 miles)
  • Semillon Boulevard. Mini Park (7.6 miles)

Places of Worship

  • Foothills Christian Church (1.8 miles)
  • El Camino Grace Church (2.8 miles)
  • Our Lady Of Perpetual Help Cathollc Church (5.3 miles)
  • Skyline Church (6.5 miles)
  • Saint Gregory The Great Catholic Church (8.3 miles)

Physicians

  • Fereshteh Jahanpanah Medical Clinic (3.2 miles)
  • Dr Dominguez And Dr Ancona-Young Office (3.2 miles)
  • Elahe Toulouie, MD (3.5 miles)
  • Pushpanjalie Wijeratne, MD (4.3 miles)
  • Kaiser Permanente Vandever Medical Offices (6.8 miles)
  • Kaiser Permanente Viewridge Medical Offices 2 (7.5 miles)
  • Sharp Rees-Stealy Mira Mesa (9.3 miles)

Cafes

  • The Simple Coffee House (3.5 miles)
  • Starbucks (4.1 miles)
  • Starbucks (5.5 miles)
  • Starbucks (6.1 miles)
  • Starbucks (6.7 miles)
  • The Coffee Bean and Tea Leaf (7.8 miles)
  • Starbucks (8.2 miles)

Transportation

  • Grossmont Transit Center (3.5 miles)
  • Montgomery Field Airport (MYF) (8.6 miles)

Theaters

  • AMC DINE-IN Poway 1 (9 miles)
  • Regal Edwards Mira Mesa 4DX, IMAX & RPX (9.3 miles)

Frequently Asked Questions

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